Silicon Valley

Can history survive Silicon Valley?

Stanford University archivists struggle to preserve the past of a place that cares only for the future.

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Baffled, two visitors to the Stanford campus stand before a high-tech parking meter. A squat cross between an ATM and an information kiosk, the meter serves as the centralized payment point for a university parking lot. But the two strangers — one male, one female, both smart-looking and impeccably neat in that classic Stanford style — just can’t seem to figure out how to punch the right button.

The meter’s video display screen is designed for dwarves — the man has to hunch down nearly double to read it, and even then, the instructions are illegible in the bright spring sun. He confers worriedly with the woman. Even after the instructions are deciphered, they don’t make much sense.

“This is a really poor UI,” says the man. The woman nods.

At Stanford, you can expect perfect strangers to understand that when you say “UI,” you mean “user interface.” No doubt there are other campuses which boast disproportionately high technologically literate populations — MIT and Carnegie-Mellon spring to mind — but at Stanford the connection runs deeper. Stanford University is a central wellspring of Silicon Valley innovation and inspiration. The current cultural ascendance of techno-capitalism can, in part, be traced directly here, to a university where familiarity with the ways of venture capital begins well before enrollment in Econ 101, and where computer science undergraduates often come to their first class with a business plan already in hand.

The discussion of the parking meter’s user interface enthralls me as I wait my turn to pay on a fine May morning. I have come to Stanford to learn about the university’s plans to create an archive for the history of Silicon Valley. There’s a nicely recursive, snake-eating-its-own-tail aspect to the project. Stanford is attempting to capture the history of an era in which the university itself has been — and continues to be — an integral player. It’s no accident that random visitors are worrying about high-tech user interfaces: Such concerns are the stuff of life itself here, in the heart of the valley.

As I am soon to discover, Stanford’s Silicon Valley archive project is just one part of a larger struggle waged by Stanford librarians to figure out the proper role of a research library in the digital age — to devise, on a grand scale, a state-of-the-art user interface that will solve not just the problem of exploding information overload, but also the dilemma of how to nail down the history of a place that prides itself on constant change. And as is appropriate for an institution like Stanford, the question isn’t merely academic — any new solutions to the problems of information access are bound to be fertile ground for the next generation of valley start-ups. There is always new history to be made.

The whiteboard in university librarian Michael Keller’s office is covered with an intricate diagram detailing a network of computers. Quizzed by an associate, Keller launches into a stream of fluent techno-jargon as he explains that the network is designed to handle high-speed distribution of video output.

“Not your father’s library, is it?” I remark, as Keller winds down to a stop.

“No,” says Keller, with the authority and self-possession of a high-ranking military officer. “And it hasn’t been for quite some time.”

Keller is exhibit A of that quintessential blend of academic and entrepreneurial pursuits that suffuses Stanford life. Keller isn’t just Stanford’s head librarian; he’s also the publisher of Stanford’s HighWire Press — a commercially self-supporting online publishing house for scientific journals. HighWire, Keller informs me, isn’t just about providing access to scholarly information — it’s also about encouraging a “market correction” that will alleviate the current crisis in scholarly journal publishing. Too many journals cost too much these days for cash-strapped libraries to be able to acquire more than a tiny portion of what’s available. HighWire offers one potential solution to the problem.

When Keller starts talking about HighWire, he comes off as a dead ringer for a start-up CEO pitching his company to potential investors. I may have come down to Stanford to learn about the Silicon Valley archive project, but I won’t be able to leave the campus without hearing plenty about HighWire — not to mention the ongoing $50 million renovation of Stanford’s main library into a high-tech wonderland.

Keller is smooth and engaging — as eager to talk about medieval monks copying ancient tomes or the mysteries of cellular signal transduction as he is to discuss the role of the Stanford library in the digital era — but every now and then his patter falls into a slightly formulaic delivery. It’s a sure sign of a spiel delivered many times before. And why not? More money always needs to be raised, whether you are a librarian or an entrepreneur. As one of Keller’s associates tells me later, the library’s renovation hasn’t yet been completely paid for: “There are still plenty of naming opportunities available.”

Keller takes me to lunch in a plush private room at the Stanford Faculty Club with some of his top lieutenants and Paul Saffo, a director at the Institute for the Future, a technology forecasting think tank. The conversation ranges all over the place — at one point Saffo and Keller are trading tips on how to get the most from a new-model Nokia cellular phone — but the flow always returns to the valley’s most cherished icon, the start-up entrepreneur.

As well it should. After all, one can argue that Stanford President David Starr Jordan kicked off the unofficial beginning of Silicon Valley way back in 1909, when he bankrolled (with a mere $500) the invention of the vacuum tube. His impulse has since been followed by countless Stanford alumni. In the 1980s, Sun Microsystems and Silicon Graphics led the charge. More recently, former Stanford students made headlines with Yahoo, Excite and VA Linux. And just one week after my visit to Stanford, the two former Stanford computer science graduate students behind the search engine Google hit it big, scoring $25 million from venture capital superstars Kleiner-Perkins Caufield & Byers and Sequoia Capital.

From $500 in 1909 to $25 million in 1999 — it’s no wonder that, as Henry Lowood, Stanford’s curator for the History of Science and Technology Collections notes, “it’s a lot easier to get students to take [a course in the history of Silicon Valley] than it is get them interested in early enlightenment Germany.”

“For a not-insignificant proportion of the students,” adds Alex Pang, project manager for SiliconBase, Stanford’s online archive of Silicon Valley history, “the course is a how-to.”

But what exactly do you study? Just what constitutes the history of Silicon Valley? It’s a question that vexes computer age historians. One might imagine that chronicling an era as recent as the flowering of Silicon Valley might be relatively easy, but the sad reality is that historians are already losing access to core materials.

Vast amounts of digitally stored information are contained in media formats already unreadable by modern technology. Web sites vanish almost as quickly as they are created. Even worse, the valley is now purposefully destroying itself. Local corporations, spurred by anxious lawyers, are now demanding that corporate e-mail be “scrubbed clean” every few months.

“We run the risk of, 200 years from now, knowing less about this place and this point in history than we know about 15th century Germany, where the printing press was invented,” says Pang. “And arguably we are in a time that is seeing the development of technologies that ultimately are going to be as important as movable type. If the basic materials get lost it will be a genuine tragedy.”

There’s also the problem of what Keller calls the valley’s “lack of historical self-consciousness.” In an environment in which product cycles are measured in terms of months, no one has time to consider what might be worth saving, or what future generations may find useful. As Saffo jokes, “The difference between the valley and everywhere else is that other people have nostalgia. We have prostalgia — a sentimental attachment to things that don’t yet exist.”

But as the pioneer generation of Silicon Valley begins to retire and reflect upon its past, prostalgia may finally be on the wane. The rise of the Net, combined with the computer’s victorious penetration into the fabric of nearly daily life, is encouraging a new interest in the history of computing.

Stanford is well positioned to address this rising interest. As research libraries go, Stanford is still a relative newbie — Keller notes that serious collection-building only began around 50 years ago. But Stanford has the funding and ambition to plow ahead quickly. On one level, this means going about its business the old-fashioned way — gathering collections of papers from famous computer scientists and serving as the archive of such knowledge repositories as the Apple Corporate Library. But on a more digitally au courant level, Stanford’s librarians are also enthusiastic about online projects like SiliconBase, which attempt to link online access to historically significant documents with communities of interest made possible by the Net.

SiliconBase is a Web-centered combination of archival material, Stanford academic course information, and original content having to do with the history of Silicon Valley. Ideally, the SiliconBase project will organize locally stored material for outside access, as well as encourage outsiders to contribute their own knowledge back to Stanford.

“What we’re trying to do is coalesce this body of stuff,” says Saffo, “and once it gets to a critical mass its going to start to spin — hopefully it becomes an intellectual soliton on the Web, this spinning but unmoving object that brings people in, they look at it and they say I never thought of that, gee that’s interesting, and then they contribute, so it becomes autocatalytic.”

Archiving in the traditional sense and newfangled autocatalytic Web coalescing aren’t the only prongs of Stanford’s attempt to unravel new complexities. There’s also the physical reality of the library itself. Personally, I am more interested in actually seeing some of the collections that make up the Silicon Valley archive, but it is soon clear that a tour of the newly renovated main library is unavoidable.

Vast sections of Stanford’s Green Library have been closed ever since the 1989 Loma Prieta earthquake. Finally, 10 years later, says Andrew Herkovic, a library staffer responsible for “foundation relations and strategic projects” the library is due for an official reopening in the fall. Herkovic shows me the blueprints for the renovated library — which is being remodeled for the 21st century by the same architectural firm that created Wired Digital’s nouveau high-tech office.

Judging by Herkovic’s enthusiastic description, the new library will be equal parts high-tech carnival and sober research institution. The main atrium of the library will include a “media wall” in which video feeds from all over the world will be piped in and “narrowcasted” to library visitors. From a cursory look at the blueprints, it also seems as if there will be nearly as many computers in the library as staid old books.

Indeed, during the tour, the empty library serves all too nicely as a metaphor for the digital age. When I visit there are no books visible at all — but every desk and reading chair is equipped with a Net connection and power outlet.

I am assured that the books will soon arrive, but they seem somehow irrelevant — window dressing on the library of the future. I’d take a high-speed connection to the Net over a card catalog any day, myself. The plans for the library seem yet more proof that Stanford is as much a part of the digital revolution as it is a chronicler of it.

I do, finally, get my hands on some real history — a selection from the papers of Douglas Engelbart, leader of the team that invented the computer mouse, among many other things. But there’s no shortage of irony to be found here, either. Engelbart’s Stanford Research Institute laboratory was famous for employing the new user-interface tools it created to invent even newer tools. After creating one of the earliest prototypes for online conferencing, for example, the scientists then hammered out improvements to the online conferencing software while using the software itself.

Luckily for future generations, however, the SRI researchers backed everything up on paper. Because today, says curator Henry Lowood, there may be only two machines in existence that can read the magnetic tapes that Engelbart’s lab employed to store their information — and it’s possible the tapes themselves have degraded to the point where they are no longer useful.

As I rifle through the Engelbart papers, enjoying the visceral sensation of dealing with the non-digital domain, Lowood points out a name — Louis Fein — on one of the typewritten sheets. Most people have never heard of Louis Fein, says Lowood, but there’s good reason to believe that he invented the term “computer science.”

Fein, recalls Lowood, agreed to give all his personal computing-related papers to Stanford. Among these papers were personal notes he kept while writing the paper that introduced the phrase “computer science.” To archivists, such data are more valuable than gold. But shortly after Fein’s death, when Lowood called to arrange for the transfer of the papers, Fein’s son told him that his father’s papers had already been thrown away.

Lowood tells the story in a calm voice, but I can feel his archival pain. Forget about those unreadable magnetic tapes, or the evanescence of e-mail. History doesn’t have to be digital to disappear. And any attempt to save it is worth applause.

Andrew Leonard

Andrew Leonard is a staff writer at Salon. On Twitter, @koxinga21.

IBM’s Watson wins practice round of “Jeopardy!”

Computer, which tech giant calls "profound advance" in artificial intelligence, beats two former game show champs

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IBM's Watson wins practice round of "Jeopardy!" champions Ken Jennings, left, and Brad Rutter, right, look on as an IBM computer called "Watson" beats them to the buzzer to answer a question during a practice round of the "Jeopardy!" quiz show in Yorktown Heights, N.Y., Thursday, Jan. 13, 2011. It's the size of 10 refrigerators, and it swallows encyclopedias whole, but an IBM computer was lacking one thing it needed to battle the greatest champions from the "Jeopardy!" quiz TV show - it couldn't hit a buzzer. But that's been fixed, and on Thursday the hardware and software system named Watson played a competitive practice round against two champions. A "Jeopardy!" show featuring the computer will air in mid-February, 2011. (AP Photo/Seth Wenig)(Credit: AP)

The clue: It’s the size of 10 refrigerators, has access to the equivalent of 200 million pages of information and knows how to answer in the form of a question.

The correct response: “What is the computer IBM developed to become a ‘Jeopardy!’ whiz?”

Watson, which IBM claims as a profound advance in artificial intelligence, edged out game-show champions Ken Jennings and Brad Rutter on Thursday in its first public test, a short practice round ahead of a million-dollar tournament that will be televised next month.

Later, the human contestants made jokes about the “Terminator” movies and robots from the future. Indeed, four questions into the round you had to wonder if the rise of the machines was already upon us — in a trivial sense at least.

Watson tore through a category about female archaeologists, repeatedly activating a mechanical button before either Ken Jennings or Brad Rutter could buzz in, then nailing the questions: “What is Jericho?” “What is Crete?”

Its gentle male voice even scored a laugh when it said, “Let’s finish ‘Chicks Dig Me.’”

Jennings, who won a record 74 consecutive “Jeopardy!” games in 2004-05, then salvaged the category, winning $1,000 by identifying the prehistoric human skeleton Dorothy Garrod found in Israel: “What is Neanderthal?”

He and Rutter, who won a record of nearly $3.3 million in prize money, had more success on questions about children’s books and the initials “M.C.,” though Watson knew about “Harold and the Purple Crayon” and that it was Maurice Chevalier who sang “Thank Heaven for Little Girls” in the film “Gigi.” The computer pulled in $4,400 in the practice round, compared with $3,400 for Jennings and $1,200 for Rutter.

Watson is powered by 10 racks of IBM servers running the Linux operating system. It’s not connected to the Internet but has digested encyclopedias, dictionaries, books, news, movie scripts and more.

The system is the result of four years of work by IBM researchers around the globe, and although it was designed to compete on “Jeopardy!” the technology has applications well beyond the game, said John Kelly III, IBM director of research. He said the technology could help doctors sift through massive amounts of information to draw conclusions for patient care, and could aid professionals in a wide array of other fields.

“What Watson does and has demonstrated is the ability to advance the field of artificial intelligence by miles,” he said.

Watson, named for IBM founder Thomas J. Watson, is reminiscent of IBM’s famous Deep Blue computer, which defeated chess champion Garry Kasparov in 1997. But while chess is well-defined and mathematical, “Jeopardy!” presents a more open-ended challenge involving troves of information and complexities of human language that would confound a normal computer.

“Language is ambiguous; it’s contextual; it’s implicit,” said IBM scientist David Ferrucci, a leader of the Watson team. Sorting out the context — especially in a game show filled with hints and jokes — is an enormous job for the computer, which also must analyze how certain it is of an answer and whether it should risk a guess, he said.

The massive computer was not behind its podium between Jennings and Rutter; instead it was represented by an IBM Smart Planet icon on an LCD screen.

The practice round was played on a stage at an IBM research center in Yorktown Heights, 38 miles north of Manhattan and across the country from the game show’s home in Culver City, Calif. A real contest among the three, to be televised Feb. 14-16, will be played at IBM on Friday.

The winner of the televised match will be awarded $1 million. Second place gets $300,000, third place $200,000. IBM, which has headquarters in Armonk, said it would give its winnings to charity while Jennings and Rutter said they would give away half theirs.

In a question-and-answer session with reporters after the practice round, Rutter and Jennings made joking reference to the jump in technology Watson represents.

“When Watson’s progeny comes back to kill me from the future,” Rutter said, “I have my escape route planned just in case.”

Jennings said someone suggested his challenge was like the legend of John Henry, the 19th-century laborer who beat a steam drill in a contest but died in the effort. Jennings prefers a comparison to “Terminator,” where the hero was a little more resilient.

“I had a friend tell me, ‘Remember John Henry, the steel-drivin’ man.’ And I was like … ‘Remember John Connor!’” Jennings said. “We’re gonna take this guy out!”

——

Associated Press writer Leon Drouin-Keith in New York City contributed to this report.

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Goldman Sachs’ Facebook ploy

The investment bank buys, big, into the social network -- and expands a shadow stock market

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The “great vampire squid” of finance, Goldman Sachs, has invested $450 million in the emerging great vampire squid of cyberspace, Facebook. As the New York Times’ DealBook reported, the deal is gives Goldman a leg up on the huge fees investment banks will get when the social-networking company eventually sells shares to the public. And as the Times and Wall Street Journal also report, Goldman will also haul in huge fees from those clients who want to invest themselves.

Meanwhile, Facebook gets the capital to keep buying talent and startups, and to fuel its expansion in all kinds of other ways — and it gets to sell stock in what amounts to a shadow stock market that’s growing faster than regulators seem willing or able to understand, much less deal with.

This looks like a better deal for Facebook than its investor, putting Facebook’s value at $50 billion, which makes sense in today’s increasingly bubble-like market. Silicon Valley is going a bit wild again– not as crazy as the late 1990s, mind you, but there’s a froth element to the local economy.

An interesting question now is whether Facebook will do a a real public offering anytime soon. Federal rules require significant data disclosures when a company has 500 or more shareholders, and surely Facebook is at that point or nearing it. The Goldman deal may be an end-run around the rule, with Goldman not selling Facebook shares to its clients, but rather selling shares in something it (Goldman) owns. If this is the game, and if the SEC lets it happen, the 500-shareholder rule has become meaningless — and markets are all the more opaque at a time when transparency is more needed than ever.

Opacity is a growing issue. A thriving shadow marketplace has emerged for big startups that haven’t done IPOs, so big that the Securities and Exchange Commission is, at least in that space, looking into the wheeling and dealing. For good reason: Many if not most of the investors in these markets have no idea what the true financial picture may be of the shares they’re buying.

Facebook seems like a no-brainer right now. It reportedly has passed Google as the most visited website, and it’s growing in power and people. And Goldman, for all its sleazy ways, has smart people making investment decisions.

But Goldman was also a big investor in the financial bubble that nearly toppled the global economy. It escaped ruin only because we, the taxpayers (actually our children and grandchildren) rescued it and the rest of the banking industry. That was and remains Goldman’s real genius: making giant bets with other people’s money.

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A longtime participant in the tech and media worlds, Dan Gillmor is director of the Knight Center for Digital Media Entrepreneurship at Arizona State University's Walter Cronkite School of Journalism & Mass Communication. Follow Dan on Twitter: @dangillmor. More about Dan here.

Another big Web company erodes user trust

Yahoo says it'll sell bookmarking service, a reminder that we exist online at other people's whims

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Another big Web company erodes user trust

UPDATED

(Please see the note at the bottom of this piece.)

Yahoo says it will try to sell its Web bookmarking service, Delicious. This news, posted on the Delicious blog, comes a day after widespread reports — unchallenged until now by Yahoo — that the company was shuttering the service.

One result of the earlier reports was a frenzied search for a new social bookmarking service to replace what many people, including me, have used over the years to stockpile and organize links to online material we’ve found interesting. A second result was a further hit to Yahoo’s declining reputation.

But the most important result may ultimately be what this move, among others. does for public understanding of the role of Internet service providers of all kinds. As Amazon.com’s recent takedown of the Wikileaks site it was hosting demonstrates, we are at the whims of the companies that provide the services, and they are increasingly demonstrating that we should be highly skeptical about their commitment to our data’s longevity.

We put our data — our websites, photos, bookmarks, email and more — on their sites. But they can, and do, change their terms of service at will, doing what they please with what we’ve put on their servers. And sometimes they just shut down the services they’ve been providing. They may do it for good reasons, or absurd ones. It doesn’t matter. The point is, they can.

As noted here some months ago, we all need a Plan B for just about everything we do online these days. If we give others a choke point over our communications, we are inviting them to throttle us.

Note: The original version of this piece said Yahoo was closing Delicious. That was based on a variety of credible — and, as noted, unrefuted — news stories that started appearing more than 24 hours ago. They were based, initially, on a Twitter posting that linked to a screenshot taken at an internal Yahoo meeting. The screenshot, which has now been taken down, had Delicious among a group of Yahoo services that were being “sunsetted,” which is corporatese for end of life.

Whatever Yahoo’s intentions with Delicious, my points here stand. Even if the service is sold, a new owner might radically change the terms of service (as Yahoo itself could do at any time). The users’ insecurity remains, whatever the ownership may be.

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A longtime participant in the tech and media worlds, Dan Gillmor is director of the Knight Center for Digital Media Entrepreneurship at Arizona State University's Walter Cronkite School of Journalism & Mass Communication. Follow Dan on Twitter: @dangillmor. More about Dan here.

Netflix’s streaming push: Charging more for less

The DVD-rental company moves hard onto the Net, and raises prices for early customers despite slimmer inventory

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Netflix's streaming push: Charging more for less

I just downgraded my Netflix account, and will be sending the company $7 less each month than I’ve been sending for several years now. Why? Because Netflix is moving fast to live up to its name — to become an online video-streaming operation instead of the DVD-rental outfit it’s been — but in the process it’s raising prices while making its service worse, in key ways, for longtime customers.

These changes appear to make plenty of sense for Netflix, because the company will avoid the cost of buying and then mailing the millions of DVDs customers like me have been receiving. And, indeed, on Monday Netflix announced it was going to offer customers an all-online streaming plan for $8 a month.

I suspect there’s been a misstep, however, if I’m any example of the Netflix customer base. I’d been paying $17 per month for a plan that allowed us to have three DVDs out at a time, plus being able to view streaming content anytime. But Neflix has raised our rate by $3 a month, or about 18 percent.

There are way too many problems with the streaming-only plan to even consider it at this point. At the top of the list is the fact that the Netflix catalog of DVDs is vastly, vastly greater than what you can watch online. If the company really wants to be a streaming-only outfit, it needs to persuade the robber barons of Hollywood to digitize everything sooner rather than later.

And while the quality of the streaming is generally OK if you have a fast enough broadband connection — though it doesn’t look as good on my computer as a DVD — network congestion (in my experience) can cause the video to degrade in quality or, in some circumstances, pause altogether. I tried it on a hotel Wi-Fi recently, and finally gave up as the film kept stopping while the stream caught up.

So when the e-mail arrived announcing the price hike, my reaction was: Sorry, no sale. We’ve moved to a lower-cost plan that allows one DVD out at a time, for $10 (also more expensive than that plan used to be), plus streaming. The various plans Netflix offers now range up to $56 a month, and slightly more if you’re renting Blu-ray discs.

Netflix has leveraged the broadband Internet structure like no other company. It now accounts for a significant amount of evening data traffic, by all accounts. I’m guessing that heavy Netflix users are going to pay for the money they save in other ways when they start running into data caps that some carriers have put on their basic Internet service.

Wall Street was thrilled with the latest Netflix maneuver, pushing the stock price way up on Monday (though it eased off slightly this morning). The share price has roughly quadrupled in the past year — evidence of investors’ love for the company, an infatuation I believe has been mostly justified.

But I’m convinced that this move by Netflix is too little, too soon. And I’m betting I’m not the only one who feels that way.

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A longtime participant in the tech and media worlds, Dan Gillmor is director of the Knight Center for Digital Media Entrepreneurship at Arizona State University's Walter Cronkite School of Journalism & Mass Communication. Follow Dan on Twitter: @dangillmor. More about Dan here.

Google gives Gmail users more control over inboxes

Now users can choose chronological stacking over threaded messages

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Google Inc. is addressing one of the biggest complaints about its free e-mail service by giving people more control over how their inboxes are organized.

The new option announced Wednesday will allow Gmail users to choose whether they prefer their incoming messages stacked in chronological order, instead of having them threaded together as part of the same electronic conversation.

Gmail has been automatically grouping messages by topic or senders since Google rolled out the service six years ago.

But this so-called “conversation view” confused or frustrated many Gmail users who had grown accustomed to seeing all their newest messages at the top of the inbox followed by the older correspondence. After all, that’s how most other e-mail programs work.

The complaints grew loud enough to persuade Google to revise the Gmail settings so users can turn off conversation view and unravel their messages.

“We really hoped everyone would learn to love conversation view, but we came to realize that it’s just not right for some people,” Google software engineer Doug Chen wrote in a Wednesday blog post.

The aversion to conversation view doesn’t seem to be widespread. Gmail ended July with nearly 186 million worldwide users, a 22 percent increase from the same time a year ago, according to the research firm comScore Inc. Both Microsoft’s Windows Live Hotmail (nearly 346 million users) and Yahoo’s e-mail (303 million users) are larger, but aren’t growing nearly as rapidly as Gmail.

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