Wal-Mart

The checkout line — or the check-you-out line?

For librarians, new identification chips in books make life easier. But civil libertarians say the smart books are a scary invasion of privacy

  • more
    • All Share Services

The checkout line -- or the check-you-out line?

This week, staffers at the Berkeley Public Library will begin putting radio frequency identification (RFID) tags in half of the 500,000 items in their collection.

When the tags embedded in copies of “Gone With the Wind” and “Mein Kampf” pass within 18 inches of the library’s RFID readers, they’ll come to life, revealing a unique identification number specific to each individual copy. The tags will allow readers to do their own checkouts and will liberate librarians from the monotonous — and sometimes painful — task of endlessly scanning books.

By implementing the system this fall, the Berkeley Public Library will join more than 300 libraries around the world that have already outfitted their books with RFID tags, including the Santa Clara City Library, the Maricopa County Library in Arizona, the University of Nevada, Las Vegas Libraries, the Independence Township library in Michigan and the National University of Singapore Libraries. Even the Vatican Library’s vast collection is getting chipped.

But by embracing RFID, librarians have raised the ire of civil libertarians who have long looked askance at the technology. They find it alarming that librarians, who are normally among society’s staunchest defenders of intellectual freedom and First Amendment values, are contributing to the electronic erosion of privacy.

“Libraries are not Wal-Mart. Libraries have traditionally been very concerned about patron privacy,” says Lee Tien, senior staff attorney for the Electronic Frontier Foundation, who has testified against the implementation of the tags at the San Francisco Public Library, which is in the early stages of adopting RFID.

The Berkeley Public Library sees compelling practical reasons for adopting RFID. Since the library expanded into a larger main building in April 2002, it has seen an increase in circulation without an increase in budget for more staff. The librarians think the new system will allow more patrons to check out items themselves without having to struggle with the library’s clunky self-check bar code machines, freeing up staffers to help patrons better navigate the stacks. The librarians also hope that letting patrons check out their own books will cut down on the repetitive stress injuries, like carpal tunnel and shoulder pains, that plague many staffers.

“We had to get out of the checkout, check-in business,” says Jackie Griffin, director of library services at Berkeley. “That’s the place that staff was getting injured. And it’s not helping people find materials in the library. We have really good, really well-trained people, and that’s not using them in the best way.” Facing almost $2 million in worker’s comp costs every five years because of employees’ repetitive stress injuries, the Checkpoint RFID system sounded like a relative bargain to Berkeley: $650,000 to tag the whole library, including the 500,000 tags, which go for 40 to 60 cents each. The main recurring cost is buying more tags as the collection grows.

But the specter of millions of books being tagged with unique identification numbers has raised a cloud of privacy concerns, sparking outcry from groups such as the Electronic Frontier Foundation and the American Civil Liberties Union. Are libraries putting at risk one of their most cherished values: protecting the rights of readers to peruse whatever they want without scrutiny?

Will anyone who happens to be carrying an RFID reader be able to figure out that you’re toting around a copy of “Personal Bankruptcy for Dummies” in your $700 handbag? Or, even worse, will that RFID-chipped book in your backpack become a way to track your movements? Will a library book with its unique number in your bag suddenly become a way to track you? The librarians who are installing these systems say that they are taking precautions that make the first scenario highly unlikely. And they argue that the privacy gained through the ability to self-check out books without showing them to a library employee far outweighs the risks of the latter.

Many libraries, including Berkeley, are declining to put the name of the book or even the book’s ISBN, its international standard book number, on the microchip implanted in it. They’re using a unique bar code number instead, one that would have to be hacked out of a library’s circulation database to connect it to a specific title. That’s not just to assuage the privacy concerns of readers. For inventory management, libraries need to track individual copies of books and not the words between a given book’s covers.

“Many libraries feel to protect patron privacy you should keep the information on the tag to a minimum,” says Becky Anderson, a former librarian who is the marketing manager for 3M Library Systems, a company that has sold about 100 of the RFID systems currently operating in libraries around the world. “A publisher might put an ISBN number on a tag that they’re selling to Wal-Mart, but a library wouldn’t find that useful.”

“The ISBN number is not terribly useful,” agrees Gene Rollins, the assistant director for systems and technical services at the Harris County Public Library in Houston, Texas. Harris County has chipped all the video and audio cassettes in its collection and has plans to chip its 2 million books as the price of the tags continues to drop. The reason: All 150 copies of a popular title in stock at the library, like “Harry Potter and the Prisoner of Azkaban,” have the same ISBN. “For us to be able to use this we need to track it down to the copy level. So, the ISBN number doesn’t really get you anywhere,” Rollins says.

But even if individual libraries, like Harris County or Berkeley, are careful not to put the title of the books on the chips, instead embedding each book with its own number — a number not shared even with other libraries — privacy advocates still have concerns. To them, opening the library up to RFID means opening it up to function creep. The numbers used aren’t interoperable between libraries now, but does that mean they will never be?

Right now, retailers are using RFID only to manage relatively large shipments of goods moving through the supply chain. The cost of the chips still makes it prohibitive to enact the futuristic dream of wiring up everything from toothpaste to individual shaving cream bottles to every paperback book. But as the tags get cheaper, new books could arrive at the library with the ISBN already encoded in them by the publishing industry.

“Right now, those tags are about as meaningful as a bar code. You walk past a reader that picks up those tags, and it’s just a jumble of numbers. But I am concerned that librarians are not thinking long term,” says Beth Givens, the director of the Privacy Rights Clearinghouse, who herself is a former librarian. “What if the publishing industry adopts RFID and in doing so encodes the ISBN number. Now you’ve got a tag that is revealing meaningful information.”

But librarians argue that there are very real privacy gains to be seen right now through RFID. Would you rather self-check “The Infertility Survival Handbook: Everything You Never Thought You’d Need to Know,” or share your most intimate concerns with the librarian behind the checkout counter?

“When I was a teenager and I was figuring out that I was gay, I could not go to the library and check out a book about it, because some other human being was going to see that I was doing that,” Griffin says. “And the same thing holds true for people who have medical conditions and people who have financial problems. For a certain portion of our population we’ve increased their privacy.”

Griffin reports that since the library announced that it was planning to introduce RFID, the only concerns about the technology raised by patrons have been with regard to health issues: Would the antennae embedded in the book be emitting something that they’d rather not have coming their way? The librarians in Berkeley say that they haven’t been able to find anything in the relevant literature that suggests so.

But the other privacy concerns that civil libertarians raise about the RFID tags are much harder to answer and somewhat more nebulous. While a privacy-conscious library like Berkeley can take steps to ensure that no one knows what you’re reading, it can’t get away from RFID’s assignment of a remotely readable, trackable number to every patron walking out the door with a book.

“What we’re talking about is real privacy pollution. They’re polluting the social environment with the unnecessary ability for someone to be tracked,” says Tien from the Electronic Frontier Foundation. “The number is unique. And you don’t necessarily have to know what it corresponds to. That allows the individuation of the person. They are not secure. And they are remotely readable.”

How remotely is debatable, since librarians — and manufacturers — stress that the chips and readers are designed to interact only in a limited range, so you won’t accidentally check out the books of the person in line behind you. But privacy advocates point out that the reader, not the chip, gives RFID its real power:

“Passive RFIDs are essentially like reflectors. They get their power from the reader. It emits a field. So it’s from that field that the chip or tag gets the power,” Tien says.

Privacy advocates paint a host of nefarious scenarios: How would you like to be unwittingly and remotely identified at a political rally, for instance, if not by name, then by the book in your backpack? If you’re arrested hours later, would the book’s RFID number be enough to prove you’d been active at the protest?

And one needn’t hack into a library database to connect a specific number to a specific book. All you have to do is check out that book yourself and read the tag. So, if the FBI really wants to know who is reading “The Anarchist Cookbook” or the Koran, they need only check those books out of the library, check them back in, and then install a reader to capture that number on a street outside.

“You take the item out. You read the tag. And now you have a little database, capturing whenever someone else takes out this book,” says Deirdre Mulligan, director of the Samuelson Law, Technology and Policy Clinic at UC-Berkeley’s Boalt Law School, which worked with the Berkeley Public Library to develop its privacy guidelines around RFID.

But Mulligan doubts that a book in itself makes such a hot tracking device for monitoring political dissidents. The system just isn’t very efficient — people leave their library books at home or in their cars and give them to their kids. Still, she admits that the tags make surveillance via library books possible, if not probable: “It’s not very likely, but there is always the outside chance.”

Privacy advocates like the idea of tags that are rewritten with a new number every time a book is checked out. But, while technically possible, that’s not what is going into the books on the shelves today.

Libraries aren’t the only place that RFID is sparking privacy concerns. In California, a bill to set privacy standards for implementation of the technology in retail outlets recently failed in the state Assembly. Other states, such as Missouri and Utah have considered similar legislation.

But even people who have privacy concerns about RFID see why librarians want it. “It really does make inventory management wonderful,” says Karen Schneider, director of the Librarians’ Index to the Internet, who has written critically about RFID.

From the librarians’ perspective, the promise of RFID in libraries does not stop at self-checkout. In theory, with a system that works smoothly, a librarian can just scan a wand up and down the stacks to see if all the books are in proper order, a laborious and time-consuming process to do manually. And librarians will be able to easily track which books in the noncirculating-reference rooms are being used and re-shelved frequently, so they’ll know if it makes sense to invest in another Oxford English Dictionary or another subscription to the Journal of the American Medical Association.

Schneider, who herself has been a librarian, found that in discussing the privacy issues in committee at the American Library Association, many large library directors got very defensive. “I feel like it’s a battle I’ve lost,” she says. “A number of large libraries implemented RFID before it really got on the privacy scope of anybody. By the time big well-heeled libraries had gone out on a limb to implement this expensive new technology, it was too late. They have a lot invested in no one saying: ‘Oh, you know those 3 million books you just chipped? There’s an issue with that.’”

Wal-Mart’s shame grows worse

The executive at the heart of the company's scandal made a fortune advising other businesses on corporate ethics

  • more
    • All Share Services

Wal-Mart's shame grows worseEduardo Castro-Wright(Credit: Reuters/Sarah Conard)

Bloomberg is reporting that Eduardo Castro-Wright, the Wal-Mart executive fingered by the New York Times as the man at the heart of a huge international bribery scandal, has stepped down from his position as a member of the board of directors at MetLife.

One has to pity poor Bloomberg reporter Andrew Frye, squelched by the constraints of his employer’s by-the-book writing guidelines from expressing his natural aghast incredulity at Castro-Wright’s well-compensated sinecure as “a member of MetLife’s Governance and Corporate Responsibility Committee.”

MetLife’s governance committee “oversees the management and mitigation of risks related to failure to comply with required or appropriate corporate governance standards,” the insurer said last month in a proxy statement. Castro-Wright, who also served on the compensation and investment committees, was paid $259,124 for his work at the insurer last year, including $145,000 in cash and $112,502 in stock awards, the filing shows.

Fox-guarding-hen-house clichés don’t come close to expressing the hypocrisy that rewards misbehavior with such largesse. Right about here, someone should be shrieking: This is what’s wrong with corporate America! This is why we shouldn’t be allowing the CEO class to influence government policy. This is why the fact that Wall Street hates Obama should be considered a badge of honor!

Yes, yes, I know, we’re not supposed to convict the innocent until proven guilty, but I defy anyone to read the Times’ masterful piece of investigative reporting and not come away convinced that Castro-Wright built his successful career at Wal-Mart by bribing government officials in Mexico to speed the approval process for building new Wal-Mart stores. In fact, the very news that Castro-Wright was forced to resign from the MetLife board is an eye-opening admission. Normal American corporate governance practice allows disgraced CEOs to keep milking the board-of-directors gravy train for years after their dishonor is exposed.

It is amusingly enraging now to go back and look at the hype the business press poured on Castro-Wright as he ascended the ladder.

From Fortune, in 2006:

Eduardo Castro-Wright, the new CEO of Wal-Mart Stores USA, turned Wal-Mart’s publicly traded Mexican subsidiary, Wal-Mex, into the country’s best retailer and a jewel of Wal-Mart’s $56 billion international arm.

To make that happen, Castro-Wright’s team slashed prices and expenses, squeezed suppliers to get products into stores faster, and used smaller store formats (dubbed Bodega Aurrerá). He also showed a knack for public relations, defusing criticism by emphasizing jobs and low prices when merchants protested the construction of a Wal-Mex store near an archaeological site.

A “knack for public relations” — a.k.a.: alleged repeated violations of the Foreign Corrupt Practices Act. (A law, by the way, that Wal-Mart attempted to water down via heavy lobbying.)

From the New York Times, 2012:

In September 2005, a senior Wal-Mart lawyer received an alarming e-mail from a former executive at the company’s largest foreign subsidiary, Wal-Mart de Mexico. In the e-mail and follow-up conversations, the former executive described how Wal-Mart de Mexico had orchestrated a campaign of bribery to win market dominance. In its rush to build stores, he said, the company had paid bribes to obtain permits in virtually every corner of the country….

Wal-Mart dispatched investigators to Mexico City, and within days they unearthed evidence of widespread bribery… [But] neither American nor Mexican law enforcement officials were notified. None of Wal-Mart de Mexico’s leaders were disciplined. Indeed, its chief executive, Eduardo Castro-Wright, identified by the former executive as the driving force behind years of bribery, was promoted to vice chairman of Wal-Mart in 2008.

Not only was he promoted, but he received cushy directorships at companies like MetLife, where his responsibilities included overseeing corporate governance.

On second thought, maybe it is isn’t necessary for Bloomberg’s Andrew Frye to have the opportunity to go all apoplectic on Castro-Wright. The facts pretty much speak for themselves. In the United States, the rewards for bribing your way to success include getting paid a quarter of a million a year to advise other corporations on how to behave responsibly.

Continue Reading Close
Andrew Leonard

Andrew Leonard is a staff writer at Salon. On Twitter, @koxinga21.

The insane wealth of Walmart’s founding family

Just six members of Walmart's Walton clan are worth as much as the bottom 30 percent of all Americans

  • more
    • All Share Services

The insane wealth of Walmart's founding familyJim, Alice and Rob Walton

There’s been a constant stream of headlines about the widening gap between rich and poor for months now, but this is pretty remarkable: Just six members of the Walton family, heirs to the Walmart fortune, possess wealth equal to that of the entire bottom 30 percent of Americans.

That’s according to a new analysis by Sylvia Allegretto, a labor economist at the University of California at Berkeley’s Center on Wage and Employment Dynamics.

The calculation is based on data from 2007, the most recent round of the Federal Reserve Board’s Survey of Consumer Finances, which measures the net worth of Americans. (The extensive survey is performed once every three years, and the 2010 edition is expected to be released next year.)

Allegretto then compared those numbers to the net worth of the six members of the Walton clan as reported on the Forbes 400 list in 2007. They are all children or children-in-law of the founders of Walmart. Their total net worth that year: $69.7 billion.

That’s equal to the wealth of the poorest 30 percent of all Americans, according to Allegretto’s calculations.

One of those Waltons, by the way, is Alice, whose effort to create a world-class museum in Arkansas by purchasing hundreds of millions of dollars of art was recently profiled in the New Yorker. More information on the other Waltons is available at Forbes.

(Via Doug Henwood)

Continue Reading Close
Justin Elliott

Justin Elliott is a reporter for ProPublica. You can follow him on Twitter @ElliottJustin

Lessons from the swipe fee war

Regular Americans can still win small legislative victories, as long as they're on the same side as Wal-Mart

  • more
    • All Share Services

Lessons from the swipe fee war

For the average American, the most significant aspect of the recent congressional war over “swipe fees” (i.e. the money merchants pay banks when customers use debit cards) has little to do with the specific issue at hand. After all, while retailers managed to wage what Bloomberg News called a “surprise victorious assault” on the all-powerful banking industry, there’s no guarantee swipe-fee savings will be passed onto consumers. In many cases, the fees will simply be pocketed by retailers, with customers seeing no benefit whatsoever. And even the savings that are passed onto consumers will likely be small after the Federal Reserve this week capitulated to Wall Street’s demands.

That’s not to say the win wasn’t at least a potentially modest victory for regular non-rich Americans. If even a few retailers make it slightly less expensive to buy necessities because the banks lost, it’s good news. But that brings us to the skirmish’s real groundbreaking revelation: The battle proves that consumers in this new Gilded Age can still win small economic concessions from their government, as long as it’s not a people-versus-a united Corporate America fight. Indeed, in our money-dominated political system, it’s only when Regular America happens to find itself in the middle of a battle dividing Corporate America — and only if our interests align with a powerful set of corporations — that we can be heard.

Bloomberg’s must-read story about the backroom wrangling over the swipe fees perfectly captures this reality. The piece begins with a standard homage to the old populist democratic ideal, quoting a Regular American cafe owner giddily declaring victory over the Wall Street behemoth. To buttress the faux David-versus-Goliath narrative, the article then quotes Illinois Sen. Dick Durbin (D) pulling an unconvincing “Mr. Smith Goes to Washington” impression by insisting that he’s just pushing to end the swipe fees because they “are not fair to small business.”

Soon, though, the true story comes out: the one about how the real power behind the push to end swipe fees is not Mom and Pop at the General Store, but some of the biggest multinational retailers in the world — small-business-eating godzillas like Target, Best Buy, Wal-Mart and Home Depot — armed with some of the most powerful lobbying firms in Washington.

Bloomberg, not surprisingly, fails to mention this truism: Despite the saccharine rhetoric to the contrary, executives from huge corporation don’t altruistically deploy political and financial muscle on behalf of customers — as is their fiduciary responsibility, they deploy it in search of cold, hard profit for shareholders. But frankly, that fact doesn’t have to be explicitly stated — after a few throwaway lines about “small businesses,” the story makes clear that the swipe-fee fight was actually all about “how far the richest interest groups” are willing to “go when a single decision puts billions of dollars up for grabs.”

Ultimately, the retail giants marshal campaign contributions and harness populist rhetoric against banks to wage and win a tenacious fight that professional D.C. prognosticators said they would almost certainly lose. This war is so tenacious, in fact, that Durbin describes it as “one of the most heated debates and exchanges that many of us in the Senate have seen in our time.”

In that quote, the Illinois Democrat reveals a disturbing truth about economic policymaking. The only “heated” debates over money — that is, genuine fights rather than staged exercises designed to appease party activists — are those that pit one set of corporate-backed politicians against another. Otherwise, there’s no fight at all.

After all, many of the anti-bank populist arguments that the giant retailers used to win the swipe fee battle had previously been voiced when Congress prepared to authorize the Wall Street bailout of 2008. Even though such populism had more natural traction in the aftermath of the bank collapse than it does today, those same claims were ignored. After all, they were made merely by public interest organizations, grassroots groups and regular Americans — not by a set of multinational corporations. Just a few years later, the same anti-Wall Street discourse, now backed by millions of corporate dollars, won the day in Congress.

This dynamic defines most legislative issues. For example, the passage of “free” trade deals, which are vehemently opposed by labor unions, consumer groups environmental organizations and most Americans, tends to be slowed only when an influential set of corporations raises an objection (like when the auto industry temporarily stalled the Korea Free Trade Agreement). Likewise, while consumers have long demanded less expensive medications, it was only when large corporations trying to cut costs began advocating for generic drugs that Congress started to seriously consider challenging the pharmaceutical industry’s patents. And it is only now that the powerful natural gas industry stands to profit from a national move away from coal that we may finally see minimal legislation promoting a lower-carbon-emission policy.

The list of similar examples is endless, but the paradigm is the same. If change is possible at all right now, it is primarily possible at fleeting moments when the corporate state is divided against itself.

For the most part, that’s really depressing. But, as evidenced by the swipe fee fight, at least it leaves open the possibility that those moments still arise every once in a while, and still offer the chance for (albeit marginal) economic victories for working people. If there’s a larger organizing strategy to be gleaned from that reality — and I think there is — it is that activists should now be aggressively focused on opportunities to exploit, expand and multiply those instances to divide and conquer. Unless there’s a much larger structural shift in our politics, those moments represent some of the last small hopes for change.

Continue Reading Close
David Sirota

David Sirota is a best-selling author of the new book "Back to Our Future: How the 1980s Explain the World We Live In Now." He hosts the morning show on AM760 in Colorado. E-mail him at ds@davidsirota.com, follow him on Twitter @davidsirota or visit his website at www.davidsirota.com.

Wal-Mart ruling makes discrimination easier

By redefining the requirements for a class action suit, the Supreme Court deals a blow to women and minorities

  • more
    • All Share Services

Wal-Mart ruling makes discrimination easierIn this March 29, 2011 photo, Carol Rosenblatt of Washington, right, and others, take part in rally outside the Supreme Court in Washington, in support of the plaintiffs in a case of women employees against Wal-Mart

On Monday, the Supreme Court sounded the death knell for Dukes v. Wal-Mart, the class action lawsuit accusing Wal-Mart of paying and promoting women less than similarly- or less-qualified men. To protect corporations from having to do more to prevent gender discrimination than pop a few politically correct paragraphs into the employee handbook, the Supreme Court resorted to a belabored procedural argument that incentivizes corporations to do as little as possible to prevent discrimination. The five-justice majority did not rule on whether or not Wal-Mart actually discriminates against women — they didn’t let the case get that far. Instead, they shut it down by changing the rules of engagement.

One of the plaintiff’s central arguments was that Wal-Mart has a policy of leaving promotion and pay decisions to the discretion of individual managers, and that these managers have made discriminatory decisions. If the women suing Wal-Mart had prevailed, every American employer would have been on notice that it is not enough to sit on their corporate hands and allow gender discrimination to take its natural course in this way. Instead they would have had to make it their business to ensure that their managers treated women fairly. But the Court didn’t want that, as the majority feels that “allowing discretion by local supervisors” is “a very common and presumptively reasonable way of doing business.” (In his opinion for the majority Justice Scalia also announces, without citing any evidence, that most managers work carefully to avoid discrimination in their pay and promotion decisions when left to their own devices. That makes it all the more puzzling why the higher one gets in the corporate hierarchy in the U.S., the fewer women there are.)

So the Supreme Court looked to procedure. To bring a case as a class action in federal court, the plaintiffs have to get permission from the judge to proceed as a class. This makes sense: You wouldn’t want someone to be able to file a lawsuit on your behalf without an objective outsider considering whether the lawsuit was in your interest and whether the person filing it would represent you well. To protect you from becoming part of a class action that doesn’t benefit you, plaintiffs have to persuade a judge that they satisfy the requirements of what is known as Federal Rule of Civil Procedure 23 before their lawsuit can proceed as a class action.

One of Rule 23′s prerequisites is that “[o]ne or more members of a class may sue … as representative parties on behalf of all members only if there are questions of law or fact common to the class.” The Wal-Mart plaintiffs clearly alleged common questions of law or fact, including statistical evidence that Wal-Mart pays and promotes men more than women; Wal-Mart’s policy of leaving decisions regarding promotion and (within certain ranges) pay up to individual managers; evidence that Wal-Mart has a uniform corporate culture across its stores; and evidence that Wal-Mart’s culture fosters discrimination against women. These are precisely the kind of “common questions of law or fact” that courts routinely accept as satisfying the Rule 23 “commonality” prerequisite.

The Court used this previously clear “common questions of law or fact” requirement to thwart the Wal-Mart women by redefining the requirement beyond recognition. According to Justice Scalia, “common questions of law or fact” now means that plaintiffs must “demonstrate that the class members have suffered the same injury.” In no universe that I have visited do these two phrases require the same thing.

It’s not clear just how far the Court will take this bizarre new rule. Does “same injury” mean that the plaintiffs must show that every single class member was denied the exact same promotion? Or that each one was underpaid by the same amount? Scalia writes that it does mean that suffering “a violation of the same provision of law” won’t suffice as suffering the “same injury.” This is a remarkable and counterintuitive holding: After this ruling, a group cannot sue their joint employer for violating the same legal right for each one of them. Instead they have to prove that the legal violation harmed them in the same way. This is completely backward: Courts exist to redress violations of the law, regardless of whether those violations cause their victims to suffer in the same or different ways. It is thanks to this procedural backflip that Wal-Mart and other employers can now delegate their way out of being responsible for discrimination in their workplaces.

Arguably before Monday’s Dukes v. Wal-Mart decision, American employers were subject to legal liability if they delegated so much discretion to individual managers that those managers created a pattern of discriminating against women — at least, the four Justices in the minority, who dissented from the part of the decision that redefined sufficient commonality for class action suits, believe that this was the law. Now employers have every incentive to take their hands off the reins and let managers make pay and promotion decisions based on whatever criteria they choose. This is a major loss for women, minorities, senior citizens, the disabled and any other group that tends to get the short end of the stick in the workplace. The procedural manipulations required to reach this point have caused a major loss for any group of people that seeks to redress a legal violation through a class action: Now each individual will have to pay for legal representation alone and probably forgo evidence of violations against similarly situated people. Goliath has won, and it is every David for himself.

Continue Reading Close

Piper Hoffman is an employment lawyer who blogs at piperhoffman.com.

The Supreme Court sides with Wal-Mart

Why the court ruled against a group of female employees and what it means for the the rights of workers everywhere

  • more
    • All Share Services

The Supreme Court sides with Wal-MartThe WalMart Supercenter signage is seen in Springfield, Ill., Monday, May 16, 2011. Wal-Mart Stores Inc. is reporting Tuesday, May 17, a 3 percent increase in first-quarter net income, beating Wall Street expectations because of robust international business and cost controls. (AP Photo/Seth Perlman)(Credit: AP)

The Supreme Court has rejected an effort on behalf of potentially a million female workers to sue Wal-Mart for discrimination, throwing out the biggest class-action discrimination case in history.

The case, Wal-Mart vs. Dukes, dates back a decade and Monday’s decision will have ramifications for many years going forward relating to the issues of gender-bias and workers’ ability to bring large class-action law suits against big employers.

Case history: In 2001, Betty Dukes, a “greeter” at a northern California Wal-Mart, filed suit for gender discrimination and sought to certify a class-action consisting of any and all female employees who worked for Wal-Mart after December 26, 1998 — approximately 1.5 million women.

The suit alleged that the policies and culture at Wal-Mart discriminate against women (including pay and opportunities for promotion). In particular, Dukes and the women who joined her pointed to Wal-Mart’s practice of letting local managers subjectively decide on pay and promotions as almost uniformly leading to discrimination.

Nan Aaron, the president of the Alliance for Justice, pointed to a just few individual examples of discrimination raised by female Wal-Mart employees seeking the class certification (via the Huffington Post):

When a woman with a master’s degree who had worked at Wal-Mart for five years asked her department manager why she was paid less than a 17-year-old boy who had just been hired, she was informed, “You just don’t have the right equipment… You aren’t male, so you can’t expect to be paid the same.” Another female employee was informed that a male employee got a bigger raise then she did because he had “a family to support.” Another was told that men would always be paid more than women at Wal-Mart because “God made Adam first, so women would always be second to men.”

The district court approved and a federal appeals court upheld the certification of the class-action. Wal-Mart, in its appeal, argued that a class of potentially 1.5 million was simply too big. (In response, the plaintiffs noted that Wal-Mart is the largest employer in the Unites States and that any class-action brought by its employees would have to involve a very big class).

As a report from the Alliance for Justice put it:

[Wal-Mart] maintains that the large number of its stores, managers, and employees means that pay and promotion decisions turn[ed] on decisions made by individual store managers and cannot support the commonality among class members that is required for class certification.

Plaintiffs counter with a powerful narrative that shows how sex discrimination at Wal-Mart was the inevitable byproduct of a strong and centralized corporate system that originated in the company’s Home Office in Bentonville, Arkansas, and permeated each of the company’s stores in the United States.

The Supreme Court decision: The decision Monday hinged not on whether Wal-Mart enacted discriminatory policies, but on whether there were sufficient grounds to treat the women as a class. Despite the plaintiffs’ arguments, and the decisions in district court and the federal appeals court, the Supreme Court ruled in favor of Wal-Mart.

The workers “provide no convincing proof of a company-wide discriminatory pay and promotion policy,” Justice Antonin Scalia wrote for the court.

The justices unanimously agreed on disqualifying the class, but Ruth Bader Ginsburg, Stephen Breyer, Sonia Sotomayor and Elena Kagan all indicated that they do see a common issue among all the plaintiffs’ complaints but don’t believe the case could proceed to achieve monetary damages for the women workers. They suggested that the case return to a lower court and proceed — still as a class-action — as one that would not seek money damages.

But the court also voted 5 to 4 that the case can’t proceed as any type of class action. It is this decision that could set a precedent for class-actions against large corporations

The ramifications: For the plaintiffs in the Dukes case, the decision is huge blow. The individuals seeking damages for discrimination could now file individually, but even if individual filings were successful, they would not challenge the pervading discrimination pointed to in the Dukes case.  Ginsburg wrote in her decision: “Women fill 70% of the hourly jobs in the retailer’s stores, but make up only 33% of the management employees… The higher one looks in the organization, the lower the percentage of women.” Individual damages claims will not address this.

The ramifications for U.S. workers may be more troubling. In decertifying this class, the Supreme Court has set a difficult standard for any future large-scale class actions. The Supreme Court’s decision is another in a long line of rulings by the Roberts Court that side with corporate interests, a trend Dan Manatt noted on the HuffPo last year. And, crucially, the decision could undermine class actions as a vital means to challenge pervasive biases in big companies.

Continue Reading Close

Natasha Lennard covers the Occupy movement for Salon. A British-born, Brooklyn-based journalist, she has been covering Occupy Wall Street since before the first sleeping bag was unrolled in Zuccotti Park. One of the first journalists arrested at an Occupy action, she has managed to enrage Andrew Breitbart, Rush Limbaugh and Glenn Beck. You can follow her on Twitter (@natashalennard), and email her any Occupy updates/videos/ideas to natasha.lennard@gmail.com

Page 1 of 12 in Wal-Mart