Farhad Manjoo

How photos support your own “reality”

Why do 9/11 deniers see an alternative story in pictures of the attacks? Because we all interpret images according to our biases.

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How photos support your own

Images from Letsroll911.org

Note: Over the next few days in Machinist, I’ll be running excerpts from my new book, “True Enough: Learning to Live in a Post-Fact Society.” The book argues that new communications technologies are loosening the culture’s grip on what people once called “objective reality.” Here, I discuss one aspect of this trend, why the spread of digital cameras doesn’t necessarily foster “truth.”

Excerpted from “True Enough” by Farhad Manjoo (Wiley, 2008)


In the summer of 2006, I met Philip Jayhan, a member of the self-described 9/11 “Truth Movement,” at Conspiracy Con, an annual Northern California gathering of adherents to outré ideas. Jayhan is a clean-cut, chain-smoking fellow in his middle 40s with dusty blond hair and a quick, meandering, argumentative style. When I told him I believed the official theory of 9/11, he raised an eyebrow in a way that suggested more sorrow than anger. Then, on his laptop, he pulled up his Web site, LetsRoll911.org, and played the video clip that long ago prompted him to question everything.

The scene — it was filmed by one of the many TV cameras aimed at the World Trade Center towers that morning; you can watch it here — begins with the hulking silver mass of the South Tower filling the frame. In slow motion, Flight 175, the second plane to hit the World Trade Center, jerks into the picture. Then, near the front of the fuselage, an indistinctly shaped bright gleam appears on the undercarriage of the plane. This illuminated slice, Jayhan believes, is the exhaust plume of a missile.

The entire sequence takes place over the course of just a few frames of video — in less than a split second at the film’s full speed. But Jayhan says that in this quick moment, we’re witnessing something dastardly: Just before Flight 175 hits the building, a missile jettisons from the plane, falls a few feet away, and then flies straight at the tower.

I couldn’t see it. For me, the video was too blurry, drained of color; like so much about 9/11 and its aftermath, the sequence seemed lost in shades of gray. And when I looked into Jayhan’s theory later, I saw that several thorough investigations have ruled out the possibility of a missile on Flight 175.

Yet Jayhan remains a believer, and he is not alone. Polls show that a large percentage of Americans question the official story of 9/11; an unbelievable number suspect, like Jayhan does, that the government had a hand in the attack.

Here’s what’s most interesting about this movement: 9/11 conspiracy theorists — from Jayhan to the provocateurs who produced the popular film “Loose Change” — all rely on photos to make their case, the same images that the rest of us use to support our version of the story.

More photos used to mean better proof — a better representation of the “truth.” You might reason, for instance, that if only we had better photographic evidence from the Kennedy assassination than Abraham Zapruder’s iconic 26-second film, we’d know exactly what happened there. We wouldn’t argue — as many Kennedy researchers do — about what Zapruder’s film means: Does it prove that there are two shooters there, or just one? Does it show that Oswald had enough time to get off three shots, or just the opposite?

In the decades since Kennedy’s death, we’ve achieved photographic ubiquity. Today, billions of tiny cameras record everything, and broadcast it all immediately online. The world, now, is constantly watched, each of us Zapruder himself.

Strangely, though, all these images have not pushed us toward greater collective agreement about what has happened, or what is happening, in the major controversies of the day. Sept. 11 is a primary exhibit, but in other issues, too, photos seem to prompt more disagreement than agreement: Images did not settle, for instance, what really happened between American and Iranian boats on the Strait of Hormuz in January. Indeed, the brilliant pictures that now come at us daily often only blur the truth, casting reality itself wide open for debate.

One cause of this is a phenomenon psychologists call “selective perception,” which was described, most famously, in a study by social scientists Albert Hastorf and Hadley Cantril in the early 1950s. The pair set out to determine how an Ivy League football championship game — in which Princeton trounced Dartmouth — had been perceived so differently by fans of the opposing teams. Each campus was in an uproar over what each described as the other side’s blatantly unsportsmanlike play.

Hastorf and Cantril showed a film clip of the game to groups at each school — two fraternities at Dartmouth and two eating clubs at Princeton. They asked the students to act as unbiased referees, marking down all infractions they could spot. The results were remarkable: The Dartmouth fans mainly noticed Princeton’s errors, while the Princeton fans concentrated on Dartmouth’s.

The fans weren’t deliberately overlooking things, Hastorf and Cantril stress. This was a matter of visual perception: Each side, that is, really did “see” a completely different game. When one Dartmouth alumnus was shown a film of the game, he decided it must have been badly edited. He’d heard that his side had played dirty, but where were those parts on the movie? He simply could not see them.

To understand how opposing fans saw the game so differently, consider what a football game really is: organized chaos. “There’s an instant before it collapses into some generally agreed-upon fact when a football play, like a traffic accident, is all conjecture and fragments and partial views,” Michael Lewis points out in “The Blind Side,” his fantastic exploration of the modern game. But it’s not just car accidents and football plays that are like this; nearly everything is.

Think about a schoolyard at recess, a baseball game, a political debate. Think about a confrontation at sea, a presidential assassination, a terrorist attack. Or just think about all that happened to you yesterday: Every “thing” that occurs is really a million smaller things involving a million people. But which of the million things, and which of the million people, do we notice? And which do we overlook?

Hastorf and Cantril argued that it is the stratified structure of football, and of life, that explains the difference between what the Dartmouth fans “saw” and what the Princeton fans “saw” when they watched an identical movie of the season-ending game. There are countless “occurrences” during a football game, but we only notice one of these occurrences “when that happening has significance,” they wrote.

The rub is that not everyone finds the same things significant, so even if we’re watching the same event, you and I might see different things. What you notice in a photograph or a video is a function of a personalized calculus — an idiosyncratic, unconscious filter, built up over a lifetime, that you apply to all that you take in. When the Dartmouth alumnus watched the film of the game, he interpreted the images through a mind reared at Dartmouth. To him, the idea of a Dartmouth footballer playing dirty did not — could not — register. So he didn’t see it.

Which brings us back to 9/11-doubter Philip Jayhan. Jayhan has long harbored a deep distrust of the government and of the institutions that exert power on the world. Given his worldview, it’s clear Jayhan really believes that he sees a missile shooting out from Flight 175.

Or, to put it more accurately, he really does see it. A billion things happened to a million people on 9/11, and if you watch all the videos and listen to all of the audio, there’s a lot that you’ll find significant, and there’s a lot you’ll overlook. Some of it you’ve really got to puzzle out. Jayhan puzzles it out according to his own thoughts about how things work in society. And as a consequence of his ideas about the world generally, he is naturally prone to seeing something in those pictures that I — as a consequence of my own vastly different beliefs about the world — do not.

There are, of course, many other ways in which pictures deceive us today — through digital manipulation, for example, or as a result of selective viewing (when blogs you favor only show you pictures of an event that support your view).

Together, these forces have diminished the power of photographic proof. We think that what we see in pictures — or what we hear on tape — gives us a firm hold on fact. But increasingly, the pictures and the sounds we find ourselves believing may only be telling us one version of true.

The thinking man’s action hero

Using paper clips, chewing gum, chocolate and down-home ingenuity, MacGyver always saved the day. Let's bring him back -- and give him a girl!

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The thinking man's action hero

It isn’t necessary to explain how, in the pilot episode of “MacGyver,” our mulleted, Midwestern hero gets himself trapped inside a top-secret research bunker overflowing with sulfuric acid. Suffice it to say, he needs to find a way out, and probably soon (because government agents are fixing to fire a missile at the bunker to prevent the acid from spilling into a nearby aquifer). Plus, he has to save the people he has found inside (among them a gun-wielding climate scientist who wants destroy the bunker in an effort to set back research into an ozone-layer-ruining weapon of mass destruction). Fortunately, MacGyver has a few chocolate bars, a scrap of sodium metal, a cold capsule, a pair of binoculars and cigarettes.

He uses the chocolate to plug up the leaking tank of acid — sulfuric acid reacts with sugar to form a kind of glue. The sodium, scraped into the shell of the cold capsule and splashed into a sealed bottle of water, makes for a handy time-delay bomb, which proves useful for blowing through a wall that blocks the group’s escape. The smoke from the cigarettes illuminates the bunker’s laser-beam security system that he has to get through to move through the bunker (no secret underground research lab is complete without lasers); MacGyver uses the binocular lens to aim the laser at its own control unit, shutting down the security system.

But how does he get out of the bunker? Oh, that’s the easy part: MacGyver finds a switch that controls the lights in an above-ground control tower. He flashes the lights on and off to send an SOS message in Morse code. The guys in the tower, realizing Mac’s in the bunker, alive, call off the missile — and for the first of 139 times during the show’s seven-year run from 1985 to 1992, MacGyver saves the day.

This first episode is nearly perfect. It neatly telegraphs MacGyver’s soul: A laid-back fellow oozing can-do heartland ingenuity, MacGyver is handsome but dorky, charming but self-effacing, a friend to orphans and children with disabilities, tolerant of people from foreign lands, and though he has every opportunity for indiscretion, he’s always a gentleman around women. MacGyver, played by the affable Richard Dean Anderson, works as a secret agent for a vaguely defined defense contractor whose intentions are always of the best sort. His gigs are of the usual action-hero variety — find stolen missiles, escape assassins, rescue civilians, humiliate dictators. But his near chastity, along with his staunch opposition to guns and capacity to solve every problem through the judicious application of chemistry and physics, sets him apart from other action stars. MacGyver is the thinking man’s hero.

Though, actually, when you go back to watch his adventures two decades after they first aired, you discover Mac’s target audience probably consisted mainly of boys, not men. I started watching the 139-episode DVD boxed set a few weeks ago, shortly after gadget blogs gleefully reported that Lee David Zlotoff, the series’ creator, said he was thinking of making a “MacGyver” movie. This jogged in me memories of boyhood, especially of how, after watching each MacGyver trick, I’d feel a bit invincible: I was small, but I was clever. Like MacGyver, I could take them.

But to adult eyes “MacGyver” is often too goofy by half. It’s not just that his tricks are improbable. At times — like when he interprets a deaf friend’s dreams to find clues to an impending missile theft — they seem to violate the show’s premise, that science beats brawn. In these instances, MacGyver doesn’t use science; he uses magic.

Then there are the children he befriends and the liberal orthodoxies he defends — tendencies that bump the show’s preachiness dial. Mac’s always popping up in foreign countries — Afghanistan, Myanmar — and running into kids and peasants who are oppressed by unsmiling overlords. In just about every second episode, he’s teaching kids about the dangers of guns, a position that, we learn in one episode, he came to as a boy, when a friend of his was killed by a gun. The antigun thing is a little specious, though: MacGyver’s got nothing but nothing but love for explosives, painful booby traps, fire extinguishers rigged up as projectiles, and enormous boulders that he sets up to fall on villains. The real reason he doesn’t use guns is obvious — he’d be able to shoot his way out of most traps, and that would be too easy.

I don’t mean to get down on “MacGyver.” There’s something in its flaws worthy of re-viewing, a particular moment in America preserved on TV. MacGyver is meant to exemplify a certain noble strain of American power. He doesn’t take the easy way out, and when in a jam, he uses what he finds around him to ingenious effect. If you strain you see a greater American story here too — that his ingenuity is frequently too good to be true, and leads to pat, uncomplicated endings that call for no greater reflection.

There’s also something striking about “MacGyver’s” moment in TV. Watch this show as a yardstick to measure how far we’ve come. Even the simplest dramas today — I’m looking at you, “CSI” — are complex and multilayered next to “MacGyver,” which underlines and explains everything, gums up all dialogue with exposition and introduces new, throwaway characters in each episode. There’s much hand-holding here: Even in foreign countries, everyone speaks English, every villain is one-dimensionally evil, and every tender moment is helped along by a swelling score.

But that’s why I hope someone makes a “MacGyver” movie. Mac needs a makeover. Lift him up to big-budget action standards — give him a story line that can span a couple of hours; give him a girl to love, but who may also cross him; give him a more complex mission (maybe to find out who’s putting all the salmonella in our salads?); and give the whole package fast, Paul Greengrass-style editing. Also, make sure one of his crazy solutions involves Mentos — people online go crazy for tricks with Mentos. Do all that and we might yet have a lasting American hero.

* * * * *

Read more of Salon’s Re-Viewed, offering a fresh look at great TV shows available on DVD.

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Goodbye to Machinist

Yo, I'm out.

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Goodbye to Machinist

Today much of the tech world is sad that the iPhone 3G’s launch is going so miserably. But I’m sad that it’s my last day at Salon.

I’ve accepted a job at Slate, where, starting next week, I’ll be writing a twice-weekly technology column. Machinist will go on a break for a week, after which a guest blogger will bring you the latest tech dish.

I joined Salon in 2002, and since then I’ve written about, among other things, Smart Cars, robotic vacuum cleaners, muffin toasters, voting machines, architecture and 9/11, Tower Seven, Bill Clinton, Terri Schiavo, Florida’s elections, “The Wisdom of Crowds,” Malcolm Gladwell, Linux, Daniel Levitin, the copyright industries, Lawrence Lessig, The New York Times, Martha Stewart, a mnemonic to remember the Solar System’s planets, Google, garlic, stem cells, Comcast, Apple, Speedo, taxes, Social Security, Antonin Scalia, Barack Obama, the robots’ plan to take over the Earth, Howard Stern, Stringer Bell, Current TV, campaign finance reform, MoveOn, Howard Dean, Nintendo, Total Information Awareness, Java, Alice Waters, “The West Wing,” Robert F. Kennedy, Jr., the Washington Post, Judy Miller, and Hurricane Katrina.

I’m pretty sure there’s no other news outlet on the planet which would have given me such latitude, and I thank everyone here at Salon for that. I also want to thank all the readers who’ve read my work, not to mention praised me, hounded me, kept me up late at night swearing at the screen. Don’t ever change.

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“True Enough” at Google, and in San Francisco

A YouTubey presentation of my book.

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As I mentioned in the comments yesterday, I’m getting ready to depart this space; I’ll have a fuller explanation tomorrow, sometime before or after I get in line to buy the new iPhone.

In the meantime, I thought I’d add a note about one of the more fun events related to my book’s release — the opportunity I had, in May, to speak at Google’s headquarters in Mountain View.

It was thrilling not only for the splendor of the place — even their commodes are computerized — and the welcoming attitude of my hosts at the Authors@ program (the company buys your books and hands them out to employees for free), but also because Googlers seemed to intuitively grasp my argument and posed many penetrating questions.

Google records these things and posts them up on YouTube, so if you’re looking for something to watch while eating a sandwich at your desk, have at it:

Another thing on the book: I’ll be reading and signing at Book Passage in the San Francisco Ferry Building next week — 6 p.m. on Thursday, July 17.

If you’d like to talk about facts, rumors, conspiracy theories, and spin in the digital age, do stop by.

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The iPhone 3G reviews are in: It’s pretty good

But battery life suffers, and the GPS isn't as great as you hoped.

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Walt Mossberg (WSJ), David Pogue (NYT) and Edward Baig (USA Today) have been using the new iPhone 3G for a couple of weeks now, and today they all dish on their experiences.

They were all fans of the first model, and they’re pretty happy about the new model’s new features. The reviewers say the phone’s 3G network access leads to a much zippier Internet experience, that its audio quality has been dramatically improved, and that it cozies up to Microsoft’s corporate e-mail system.

But there are some drawbacks, too: Mossberg finds the battery life lacking, and Pogue says that that the phone’s GPS antenna is too puny to be of much use.

Here’s Mossberg on the battery life:

More important, in daily use, I found the battery indicator on the new 3G model slipping below 20 percent by early afternoon or midafternoon on some days, and it entirely ran out of juice on one day. I overcame this problem by learning to use Wi-Fi instead of 3G whenever possible, turning down the screen brightness and even turning off 3G altogether, which the phone permits.

The iPhone 3G’s battery life is comparable to, or better than, that of some other 3G competitors. But they have replaceable batteries. The iPhone doesn’t.

And Pogue on GPS:

Unfortunately, there’s not much you can do with the G.P.S. According to Apple, the iPhone’s G.P.S. antenna is much too small to emulate the turn-by-turn navigation of a G.P.S. unit for a vehicle, for example.

Instead, all it can do at this point is track your position as you drive along, representing you as a blue dot sliding along the roads of the map. Even then, the metal of a car or the buildings of Manhattan are often enough to block the iPhone’s view of the sky, leaving it just as confused as you are.

None of the reviewers were provided with applications that third-party developers are creating for the iPhone (these will go on sale at Apple’s online App Store). Mossberg, though, writes that he tried out some of these apps on an older phone, and was pleased with the results:

I tested a game that used the phone’s motion sensors to control the action, and I tested several programs from America Online (TWX), including AOL Instant Messenger; AOL Radio, which streams music from the Internet; and AOL’s Truveo video search engine. All worked very well.

These apps will also work on old iPhones as well as on the iPod Touch.

The iPhone 3G goes on sale Friday at 8 a.m. But some enterprising folks have gotten a hold of them already — check out the Boy Genius Report blog’s unboxing photos.

I talked about how to get an iPhone in my video for Current TV this week:

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Scary! YouTube ordered to hand your viewing history to Viacom

But there's a silver lining to one of the most bone-headed legal decisions in recent times.

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Update: This post has been updated with comments from Viacom.

In the fall of 1987, a freelance reporter named Michael Dolan learned that judge Robert Bork kept an account at Potomac Video, a D.C. rental shop. This was at the height of the contentious and ultimately failed Senate confirmation hearings for Bork’s nomination to the Supreme Court — so naturally, Dolan thought there was a story here, and he went to work on getting a peek at Bork’s video rental history.

It wasn’t hard work. Dolan popped into Potomac Video one afternoon and asked if he could look at Bork’s movie file. “There sure are a lot of them,” the assistant manager replied. “Is it OK if I make a Xerox copy?”

That was OK with Dolan; weeks later, he published Bork’s rental history in the D.C. alt-weekly the Washington City Paper.

Bork’s taste in movies was itself unremarkable (“First off, despite what all you pervs were hoping, there’s not an X in the bunch, and hardly an R,” Dolan wrote). But the publication sparked outrage from groups on the right and the left — including the ACLU and People for the American Way, which had vehemently opposed Bork’s nomination.

In 1988, Congress, spurred by the fear that the press might now easily unearth all politicians’ movie habits, passed the Video Privacy Protection Act, which remains one of the strongest privacy laws in the nation. The law prohibits stores from disclosing video histories unless ordered to do so by a court — and even then, customers must be given “the opportunity to appear and contest the claim” of any party seeking to learn what you watched.

I tell you all this as a historical wind-up to yesterday’s shocking news: In the ongoing copyright battle between Viacom and Google, a judge ordered Google’s subsidiary YouTube to hand over an enormous trove of data identifying who watched what and when on the video-sharing site.

Viacom’s lawyers argued that they needed this data to prove that “infringing” videos — e.g., clips of “The Daily Show” and “The Colbert Report” — were more popular than non-infringing user-generated videos. Presumably, if it proves this, Viacom might prevail in its argument that YouTube’s bread-and-butter was illegal videos, and thus owes some of its success — and billions of dollars — to media companies.

The database in question is astonishingly broad: Viacom asked for 12 terabytes of logs (approximately 12,000 GB) that detail each instance in which someone pressed Play on a YouTube video, plus the YouTube username of the viewer who watched it, the date and time at which the user pressed Play, and the IP address of the viewer’s computer. The database covers videos seen both on YouTube as well as those embedded on other pages: If you’ve never visited YouTube but have clicked on a YouTube video from your daily newspaper’s Web site, you’re in the database.

Google objected to Viacom’s request on the grounds that producing the database would be expensive, time-consuming, and would invade YouTube users’ privacy. The judge — Louis Stanton of the Southern District of New York — Judge Stanton dismissed all Google’s arguments. The company’s “privacy concerns are speculative,” he wrote. (PDF here.)

Such pat reasoning should give you a general sense of the depth of bone-headedness in Stanton’s ruling. As Kurt Opsahl of the Electronic Frontier Foundation points out, the Robert Bork-inspired Video Privacy Protection Act applies not just to video cassettes but to “audio visual material” in general. Clearly it should apply here, and clearly, millions of YouTube users ought to have been given a chance to fight this invasion of our privacy.

But the real villain here isn’t Judge Stanton — it’s Viacom. I’ve previously raked the company over the coals for suing, rather than enjoying the fruits of, YouTube’s success (for instance last year, when it sacrificed potentially millions in ad dollars by pulling down the popular MTV clip of Britney Spears’ poor performance at the Video Music Awards).

But now Viacom’s sinking lower: Not content to fight just Google, the company looks to be manning the deck against us all. Sure, Judge Stanton might call this “speculative,” but think on it a bit: If Viacom’s willing to take on Google, what qualms will it have in suing you or me, recording industry-style, now that it knows what we did on YouTube? (Update: Viacom says it can’t use this data to sue you.)

All’s not lost. Google might manage to reverse this decision on appeal, and Viacom, gauging the outrage, could decide to withdraw or limit its request.

But our real hope here is legislative or regulatory action. Indeed, optimistic sorts might see a silver lining here.

As privacy scholar Jeffrey Rosen has written, “The politics of privacy tends to be largely reactive, fired by heartstring-tugging anecdotes that capture the public imagination.” Just as the airing of Robert Bork’s video history was the kick-start Congress needed to fix a clear privacy hole born out of then-new technology, this ruling might backfire on copyright holders, pushing lawmakers, finally, to curb the privacy-invading reach of copyright fights.

What we watch on YouTube is every bit as personal as what one rents from a store like Potomac Video. Indeed, it might be more private, and more salacious — imagine the fun you’d have if you were looking for unsavory data about a future Supreme Court nominee in 12 terabytes of YouTube logs!

In his floor speech in favor of the Video Privacy Protection Act, Vermont Sen. Pat Leahy argued that new database technologies capable of tracking private behavior called for new privacy regulations. That was two decades ago — and it remains true, still.

——

Update: A representative for Viacom e-mailed me to say that I’m overreacting. “We have no ability (and absolutely no desire) to use this data to sue end-users,” he argued, pointing out that all discovery documents in the case are bound by this confidentiality agreement.

Under this agreement, no one at Viacom will get to see these YouTube logs — only Viacom’s outside lawyers and experts, as well as court personnel, will have access to the data. The agreement also restricts the data to this case alone, which would seem to prevent the company from using the logs to sue users individually.

Michael Fricklas, Viacom’s counsel, told the New York Times, “I can unequivocally state that we will not use any of this information to enforce rights against end users.” He added that the company is looking into ways to “anonymize” the logs “to enhance the security of information that will be produced.”

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