As chair of the sociology department at New York University, Dalton Conley notices that when he’s giving lectures, his students don’t just take notes. They also update their Facebook pages, watch videos and even fact-check what he’s saying on Wikipedia.
But Conley is hardly the type of professor to frown on such blatant multitasking while he’s pontificating. He’s more likely to interpret his students’ fractured attention as a sign that they are preparing to soon take their places among the professional class, where they’ll blur their work and personal lives, as they’re pulled by technology and pushed by economic inequality and shifting gender norms.
In his new book, “Elsewhere U.S.A.,” Conley describes not only the rise of the familiar texting, instant messaging, e-mailing culture that has transformed the old 9-to-5 into the 24/7, but the underlying cultural and economic factors driving even high-paid workers to feel like they should be working more hours.
Conley comes across as ambivalent about the changes he documents, betraying nostalgia for the lifestyle his grandparents and parents enjoyed, which sound placid in comparison to his own. After all, he need look no further than his own living room for evidence of the always-on ethos and the conflicts it engenders. At one point, he writes, his wife, design engineer and artist Natalie Jeremijenko, was having a videoconference via Skype with a collaborator on the other side of the globe at 3 a.m., while their young son, who had wet his bed, came looking for Mom to be comforted.
I spoke with Conley at Salon’s office in San Francisco, where he managed to make it through the whole interview without once checking his BlackBerry.
What do you think it represents that our new president, Barack Obama, refuses to give up his BlackBerry?
The BlackBerry for Obama is just the tip of the iceberg for him. We had the man in the gray flannel suit who quit work at 5 p.m. in our last president. Obama reflects more accurately how professionals of his generation are living, both in keeping the BlackBerry, and because he works at home, which happens to be the oldest home office in the United States, the White House.
The Obamas are going to be an interesting first couple with a career woman in the White House, as opposed to Laura Bush, who was again a throwback to the 1950s, when only 17 percent of moms worked outside the home. And they have an interesting solution as well, which is to import Michelle’s mom to have an extra adult to manage the kids. So we’re going to identify with Obama in a way that we couldn’t with Bush.
You talk about how educated professionals, especially parents, have this feeling they should be everywhere at once. What do you mean?
It’s great that work is flexible and there’s an increased amount of autonomy for career professionals. But we are also ruled by this abstract boss called “the work” or the “in box.” In past economies, whether we’re talking about modern industrial capitalism or the craftsman, people were limited by daylight and raw materials and were producing something real and physical. Knowledge workers are not limited by any of those pesky things as long as there is an electric plug, your phone is charged or you have a wireless connection for your laptop. There is work you could be doing 24/7, or feel like you want to do, or should do.
If you’re out making social capital — connections — which are increasingly important, maybe you feel guilty you’re not home with your kids. If you’re home with your kids, maybe you’re not completely there because you’re sneaking the BlackBerry under the dining room table. Or you’re somewhere else in your head because you’re thinking about the 101 things that you have to respond to before midnight. We have autonomy but we have also been boxed in and pulled apart by it.
We’re in the middle of a recession. Major American companies like Home Depot and Pfizer are laying off tens of thousands of people. But you write that people in the educated professional class are more financially secure, and more secure in their careers, than they might realize. Do you think that’s the case in our current environment?
The current recession may be Great Depression 2.0. It remains to be seen whether we’re going to hit the kind of jobless rates that we hit in the 1930s. Even though the price of food has risen a bit, it’s basically much cheaper now than it’s ever been in history. So I don’t imagine a Dust Bowl of the 1930s, where people were hungry and standing in food lines in massive numbers.
Also, most of the layoffs are at the bottom half of the American income distribution. They’re not the people I’m predominantly writing about. And they’re not the people we are reading about. People who buy newspapers, and like to read about themselves, tend to be white-collar. So we dramatize the white-collar layoffs much more than we do the blue-collar workers, when actually the economic decline is hitting the low-wage workers much harder. We just hear about it more often when a Lehman Brothers goes under.
Why did you want to focus on these high-wage workers?
They represent a new class. There has been a lot written on the beeping, buzzing technological world around us, but not linking that to the rise in economic inequality, and the changing balance between home and work, given the wholesale entry of moms into the labor force. This class is also structuring the economy, even for low-wage workers. What was once provided for in the social or non-market economy, like caring for our children, doing our dishes, is now outsourced to the monetary marketplace. The fastest-growing sector of low-wage employment is food preparation and service. That is a direct echo of the fact that higher-wage couples don’t have time to cook things at home from scratch, and have even outsourced that aspect of domestic life.
You say high-wage earners are now working more hours than their low-wage counterparts? Why do you think that is happening?
As you move up the income ladder, you work more hours. Let’s say you get a raise, or you’re self-employed and your business is doing better so you can bill at a higher rate. You have what economists call the “income effect,” meaning you now have more income, and you could choose to spend that income on a flat-screen TV. But you could also choose to spend it on leisure. You could buy more time off.
But at the same time we have the “substitution effect.” In other words, the increased opportunity cost of not working. If you once earned $20 an hour, and now you earn $40 an hour, you think, “Oh my God, I could be working now earning more money.” It’s not a conscious calculation. But the opportunity cost has trumped the leisure-buying aspect of increased income. Why? Because of rising inequality at the top. As you move up the ladder, you actually feel like you’re relatively worse off because the income gaps get huger and huger.
Most people think of income inequality in terms of the difference between the CEO’s pay and his lowest-paid worker. But are you saying that the real dramatic changes are taking place between middle and upper earners?
Right. Economic inequality overall in the United States has increased every year since 1969. If you break that out and look at the prototypical middle-class family or household — the 50th percentile, the median — and you look at the relationship between the median and the bottom half, it’s been pretty flat. It’s been stable. The middle class is not pulling away from the poor. What’s happened is that the top half has been stretched out like taffy, and the further up the slope you go, the increasing incomes have gotten steeper and steeper.
So people in the top half feel less secure than ever?
Yes. That is a big element of our economic anxiety. It may be that job security in 2008 and 2009 has gone down. But we’ve been talking about decreasing job stability and increased economic insecurity for the last 20 years.
When times are good, people at the top may be doing incrementally better. But you see people around you who are doing a lot better, and you feel worse off. And since most of us have our basic needs like food and water and shelter taken care of, it’s really an area of relative goods that we’re working hard for. We’ve gone beyond providing for our basic physical needs. Most of what we’re insecure about is whether we can maintain our current lifestyle, whether we’re secure in our earning potential and power.
What drives us to work harder and harder?
I don’t think it’s something innate in our national character. If you go back to the early ’60s, we had an increasing and large amount of leisure. We worked less than the Germans, the British, even the French or Italians, which are held up now as the layabouts, compared to industrious Americans.
There was even a presidential commission that worried: How are we going to have identity and meaning in this world, where we work so few hours? What are we going to do? Play bridge and golf the whole time? We’ve got to think of something that is more meaningful than that. That seems laughable now that we’ve exceeded almost any other nation in terms of work hours.
So our work obsession isn’t in our national DNA?
Sociologists are allergic to the notion of national DNA. It’s an interaction of the genetic and environmental. If you go back to the 19th century, you get what Max Weber called the Protestant ethic in his famous book. After the Protestant reformation, you had an enormous amount of ecclesiastical insecurity. The way to solve that was to appear blessed on earth, and the way to do that was to accumulate lots of riches. You had to find a calling — a vocation, which means “calling” in French — and work at your God-given talents. Live miserly, live an ascetic lifestyle. Don’t spend and consume but accumulate and save. That was the 19th century entrepreneurial ethic in America.
By the mid-20th century, with labor and management relations at their best point ever, and giant corporations like ancient dinosaurs walking the economic landscape, you had what William H. Whyte in “The Organization Man” called the social ethic, which means fitting in, showing loyalty. Meritocracy and bureaucratic rules were going to rule the day, and not entrepreneurial social connections and nepotism.
To fit in you had to consume. You had to get your house in the new suburbs and have the right car. But we never killed and buried the Protestant curmudgeon in our cultural unconscious. So there was always a tension between this idea of consuming to fit in with the Protestant ethic.
The modern Elsewhere ethic, which I call it, has resolved those tensions by mixing work and leisure, instead of having clear boundaries. Often when we’re socializing or having a dinner party, those are ambiguous relationships. They’re friends but they’re also people who could give you the next good idea or the next potential client. We also married consumption and investment. People now buy a Sub-Zero refrigerator not because they want it but because it adds to the resale value of their house. Throwing a big party at your office is not for fun but an investment in client or customer relationships.
If technology makes us feel like we should always be checking our e-mail, doesn’t it also create opportunities for us to do a lot of leisure activities during work hours?
Yes. Not only is home more like the office, the office is more like home. Casual Fridays have now become casual everyday. People are Facebooking and e-mailing for social reasons at their office. That is kind of like the three-martini lunch of the 1950s spilled over into little bits throughout the day.
Now that we have all these technological tools to keep in touch with people, theoretically we should be communicating more efficiently, and that should free up time, but it doesn’t seem to work that way. Why not?
You could say because I can reach this person any time I want, I don’t need to see them. I can dash off an e-mail or Skype them. But it turns out the more that you have mediated communication, the more you actually want to build on that with face-to-face meetings, just like the false promise of the paperless office.
The PDF file was supposed to replace our printer. But paper use in offices has gone up because we have access to more documents. We think, “Hey, that’s pretty cool. I want to print that out, and read it on the subway home.” Or, “I don’t actually like reading it on the screen.” We end up printing out more. The PDF doesn’t act as a substitution for the printed page, it almost stimulates it or encourages demand for it.
When you talk about the breakdown between work and leisure, I think of my friends who do things that seem like work for free. Is it working? Is it leisure?
It’s a big debate among economists: If you contribute code to an open-source software package, is that leisure or are you sending some signal to the marketplace so that paid employment and contracts will follow? I don’t think people know themselves: “Is this an investment or not? Well, I better do it anyway, just to be safe.”
But maybe they enjoy it? Among this educated professional class, there seems to be a premium on enjoying your work, and feeling that your work is an expression of who you are, and an enormous part of your identity.
That goes back to the Protestant ethic. The notion of being saved was that you found your calling, and you enjoy your work, and you want to do it because you enjoy it. And an increasing number of folks in this Elsewhere class do enjoy their work. And so there are push and pull, supply and demand dynamics that are pushing us to work all the time.
What are some of the surprising consequences of more women entering the workforce since the ’60s?
It has contributed to the rise in inequality over the past four decades. Women have entered the labor force in high numbers, and that’s combined with “assortative mating,” or marrying like kinds. High-earning women, despite what Maureen Dowd says, are more likely to marry a high-earning man. Powerful men are not marrying their secretaries anymore. They’re more likely to marry the partner in their firm, and that engenders doubling of household-level inequality. So not only do you have the lawyer vs. the janitor, now you have the janitor married to the cashier and the lawyer married to another lawyer. There are also more employment opportunities for high-wage earners. So you end up exacerbating inequality even more by virtue of the household dynamics.
It’s also increased economic insecurity because women — thanks to motherhood and the still unequal distribution of child-rearing duties and household labor — tend to have a more flexible relationship to the formal labor market. So a lot of the increased income volatility that we experience year to year is because of women entering and leaving the labor market as children are born or become school-age, and because of the increased household dissolution rates — divorce. That’s intimately tied to the sense of economic insecurity, particularly for women.
Speaking of divorce, you suggest that what the rest of us call serial monogamy, we should call “dynamic polygamy.” What do you mean by that?
There is a widely observed phenomenon that highly unequal societies tend to be more polygamous than egalitarian societies. It’s a fun metaphor to import here. Now we are living with a lot of remarriages and blended families, which is a form of polygamy. You can have ongoing obligations to the children you had by your first partner living in the hut across town, through child support and alimony, and the same obligations to your current family. So in terms of kinship ties, and the economic relations inherent in those kinship ties, we’re no different than a kind of “pre-modern” polygamous society.
You seem ambivalent about some of these changes. But you end up saying you’re not telling anyone to toss their BlackBerrys or iPhones, and live in the moment. Well, why not?
If some people want to do that, great. I’m just trying not to sit on some high horse and lecture folks. I’m sure that 50 years from now, the struggles that we are going through with the lack of boundaries will look quaint and silly to folks in 2050, the way the Organization Man, and social life in the ’50s, look quaint and earnest to us now.
We can make choices about policies, such as paid family leave, which would change things for the better. But a lot of the forces, like increased individuation and technology, are going to dictate life, whether we like it or not. I do know folks who sell the business, pack up everything, move to rural Maine and build a log cabin. I think it’s interesting that for them it takes such a drastic act to regain control of their lives. The challenge for most of us is to manage these buzzing, beeping demands on us while being part of the mainstream economy. And at the same time preserve some things we value outside that sphere.
Short of dropping out and living off the grid, aren’t we all drawing these lines in our own lives, like “no texting at the dinner table”?
And they’re different for every family and for every household and for every individual.
You wrote a funny end note about this: “Here I must confess to years of screaming at my wife for trying to involve the kids in her work life, as well as yelling at her to turn off her cell phone during ‘family time.’ I was wrong and she was right.” What makes you so sure?
That’s why it’s in an end note. I’m not so sure. I go back and forth on all of this. More and more you’ll see companies allow the kids and the family dog to come into work. You can see advantages if you work in a professional environment and you involve your kids. They’re exposed to social capital and lots of fancy vocabulary words flying over their heads, some of which will land in their ears. But you can also see that kids need focused attention. It’s something we have to balance.
Do you find it difficult to sit here and talk to me without checking your BlackBerry?
Yes, definitely. It’s difficult to stay in one place for an extended period without checking for new messages. We get addicted to that kind of constant communication. We feel wanted if someone sends us an e-mail. It’s a really low bar for being wanted. But it is something that someone is reaching out to you for human, if mediated, connection.
This article is a condensed excerpt from the new book
"Demand," from Crown Business.
Not so long ago, the core skill of the United States was new industry creation. And at the same time — not coincidentally — the country boasted the world’s largest and fastest-growing economy. During the 1920s, 1930s, 1940s, 1950s, and 1960s, scientific and technological breakthroughs from the United States produced a steady stream of extraordinary new industries and products. These industries stimulated consumer demand and, by providing high-paying jobs, enabled it.
That stream of basic discoveries was produced not mainly by self-funded geniuses in backyard garages but rather by a quite unusual and focused machine for discovery and innovation — a network of institutions deliberately founded, organized, and run for the purpose of fueling scientific and technological insight. Including such legendary institutions as Bell Labs, Xerox PARC, RCA Laboratories, DARPA, and others, this network consisted of public, private, nonprofit, and for-profit efforts working in combination. Programs with clear commercial potential were supported alongside efforts at “pure science,” with the two streams resonating with and feeding off each other. This discovery and innovation machine existed because of a business and political culture that supported invention independent of immediate practical applications, as being “good for the country.”
The contributions these institutions made to science, technology, and the economy—including the creation of millions of high-paying jobs and entire industries—are both enormous and difficult to quantify.
Consider Bell Labs, for example. Founded in New York City in 1925 under the leadership of research director Frank B. Jewett as a joint venture of American Telephone & Telegraph and Western Electric to develop equipment for the Bell System telephone companies, the labs grew to include facilities in New Jersey, the Chicago area, and several other locations. Supporting both pure scientific research and technological developments with immediate applications to telecommunications, Bell Labs spawned or supported a startling number of scientific breakthroughs that played pivotal roles in the history of twentieth-century technology and that created entire new industries with millions of high-paying jobs. The invention of the transistor by Shockley, Bardeen, and Brattain is only the most dramatic and important example. Some others:
- The first public demonstration of fax transmission (1925)
- Invention of the first synchronous-sound movie system (1926)
- First transmission of stereo signals (1933)
- First electronic speech synthesizer (1937)
- Research underpinning the development of the photovoltaic cell (1941)
- First description of the laser (1958)
- Development of metal oxide semiconductor field-effect transistor, basis for the large-scale integrated circuits that make modern IT possible (1960)
- Creation of the UNIX operating system (1969)
- Development of cellular network technology for cellular telephony (late 1960s to 1971)
- Creation of C programming language (1973)
Seven Nobel Prizes in physics were awarded for work completed at Bell Labs. And the number of companies and entire industries built on the foundations laid at Bell Labs is almost incalculable.
However, over the last two decades, funding and staffing of Bell Labs has been drastically reduced. The number of researchers has fallen from 3,400 to fewer than 1,000. And in August 2008, its parent company, Alcatel-Lucent, announced it would be pulling out of some of its last remaining areas of basic science—material physics and semiconductor research—to focus on projects that promise more immediate payoffs.
Financial pressures made this decision inevitable. But it cost our economic system a unique asset whose value is literally incalculable, since pure scientific research often has long-term benefits that are impossible to predict.
Here’s one example. In 1948, Bell Labs scientist Claude Shannon, who is widely acknowledged today as the founder of modern information theory, published his paper “A Mathematical Theory of Communication” in the Bell System Technical Journal. At the time, it was a piece of “pure science,” with no obvious or immediate practical payoff. But years later, physicists applying Shannon’s ideas to the mathematics of data transmission discovered ways of sending digital information at ultrafast speeds over copper wires, making DSL connections possible. Today those connections bring high-speed Internet service into 160 million homes.
Thus the downsizing of Bell Labs isn’t simply a loss for scientists interested in knowledge for its own sake. It eliminates one powerful mechanism for pursuing new concepts whose potential practical benefit we will never know.
In similar fashion, the other great U.S. research institutions of the twentieth century, such as RCA, DARPA, and PARC, have also been downsized and redirected.
Formed in 1935 and based since 1942 in Princeton, New Jersey, RCA Labs (formally known as the David Sarnoff Research Center) was even more focused on wireless communication than Bell Labs. RCA Labs helped to perfect the science of black-and-white TV and laid the technical foundations for both the color television broadcast network and its system components. This new industry generated enormous demand and millions of jobs in programming, advertising, manufacturing, and TV station operation. RCA Labs went on to make discoveries that enabled space communication, satellites, disc recording, low-power MOSFET and CMOS technology, liquid crystal displays, and a host of other breakthroughs.
Today, DARPA’s [Defense Advanced Research Projects Agency, the Department of Defense's agency for the development of new technology] focus and methods have changed dramatically. Partly in response to the trauma of 9/11, DARPA has shifted its emphasis from broad-based scientific inquiry to projects with short-term military applications. Funding has been moved from universities to military contractors; publicly available research designed to spur further advances by others in the field has given way to classified programs conducted in secrecy.
PARC, Xerox’s Palo Alto Research Center—the original gestation place for the technology that ultimately gave rise to E Ink, the Kindle, and a growing array of related products—offers another, somewhat different example of the challenges now facing America’s discovery and innovation machine.
In the 1970s, PARC thrived thanks to generous funding by its corporate founder and sponsor, as well as a hands-off philosophy that encouraged independent, farsighted work regardless of immediate applications. Note that PARC was established in 1970 some three thousand miles away from Xerox’s headquarters in Connecticut—a move that both symbolically and practically emphasized its freedom to establish its own direction.
In its heyday, PARC employed some 280 researchers. It was a powerful magnet for many of the most brilliant and creative minds in its fields. And as at Bell Labs, the discoveries and breakthroughs made at PARC fed on one another, creating a uniquely valuable upward spiral of creativity and innovation. Fueled by the extraordinary talent that had grown up doing DARPA projects in the 1960s, PARC produced perhaps the greatest set of discoveries in the shortest time of any innovation engine in history: the graphical user interface, the personal computer, the Ethernet, WYSIWYG (what-you-see-is-what-you-get) design software, laser printing, and many others.
Today, the number of researchers at PARC is about 165. The focused profile and business goals of today’s PARC typify the fate of America’s once-enormous, well-funded research institutions. Although smaller versions of the great industrial labs continue to operate, the gigantic research infrastructure filled with freewheeling, visionary scientists has been dramatically reduced.
The decline of the twentieth-century discovery engines forces the question: Who is going to produce the scientific breakthroughs that will create the new industries on which tomorrow’s demand will be based?
The hopeful news: The creative spark once embodied in places like Bell Labs still burns — on a smaller scale, but as intensely as ever — at a handful of institutions that are pioneering new approaches to scientific discovery and technological innovation.
The first is a twenty-first-century microcosm of Bell Labs—a corporate-sponsored research institution that is focused not on projects with obvious commercial viability and short-term payoff but on open-ended exploration of diverse technological challenges. Honda Research Institute (HRI), a division of the automaker with facilities in the United States, Japan, and Europe, is the group behind ASIMO, a humanoid robot that boasts an amazing array of capabilities. Why would a car company be involved in such a project? And what does this have to do with demand?
Today the Honda Research Institute focuses on open-ended exploration of diverse technological challenges, with the explicit goal of “contributing to society.” Top researchers are recruited and given the resources to pursue their own projects, even if they have no direct value to the corporation’s current product line—or bottom line. ASIMO’s systems for monitoring and controlling robotic movements have yielded technologies now being used in developing Honda’s Walk Assist devices to improve the mobility of people who are elderly, frail, or disabled, such as hip/leg pads that respond to signals from the walker to provide support as needed. Just count the number of people over the age of seventy-five, and you can begin to sense the magnitude of the potential.
ASIMO also spawned DiGORO, a robot that learns how to clean and keep house by imitating human movements glimpsed through a camera on its head. And back in the auto industry, ASIMO technology has also led to Honda’s Lane Keeping Assist System, which uses cameras and steering controls to help keep cars from drifting. Thus ASIMO and the other projects under way at HRI have the potential to solve consumer hassles and human problems on a global scale—and to unlock a series of huge streams of twenty-first-century demand for Honda.
Another effective discovery-producing model for the twenty-first century is the “demo or die” research model exemplified by the famed MIT Media Lab. In the Media Lab’s new glass building, researchers working on a range of projects, including cars, robots, biomechatronic limbs, hyper-instruments, and early education projects can all watch and interact with one another—a “fish-scale model” of overlapping disciplines that reinforces the multidisciplinary nature of the lab.
Considering its relatively small size—an approximately $35 million operating bud get supporting some 40 faculty members, senior researchers, and visiting scholars, and close to 140 graduate students—the lab’s output is prodigious and broad. In twenty-five years, more than eighty start-up companies have been spun out of it. The lab’s E Ink spin-off (1997), for example, is the key to legible, low-power-consumption e-readers. One Laptop per Child, a Media Lab spin-off, was the spark that inspired ASUSTeK’s Eee netbook. Another spin-off, Sense Networks, uses cell phone data to map the real world, much as Google indexes the Internet. Harmonix (the music technology behind Rock Band video games) and TagSense (RFID and wireless sensing) also came from the lab. Other products and projects have been co-developed with industry, including WebFountain, an architecture for text analysis of billions of pages for IBM, and wireless mesh networks for Nortel.
The Media Lab is, in many ways, the antithesis of a corporate R&D lab. It focuses on human needs, but has no blinders—no time constraints or deadlines, no shareholders to please. It celebrates openness and collaboration between different disciplines and entities. But it winnows ideas quickly because of the emphasis on testing concepts through prototype building. The discoveries that work find their way into the world, with E Ink as exhibit A.
And then there is SRI. Founded in 1946 in Menlo Park, California, as the Stanford Research Institute, it is now the largest nongovernmental lab in the United States, with roughly $500 million in government-and corporate-funded projects. Like the Media Lab, SRI stretches the R&D horizon far beyond the typical corporate three-to-five-year view. But SRI shows that a research lab armed with a system for commercialization of ideas can successfully cross the so-called valley of death that separates the lab from the marketplace—a route littered with unread papers and long-forgotten patents describing products that never connected with customers.
Siri, a virtual personal assistant for the iPhone, is one of SRI’s latest spin-offs. When users speak to their phones, Siri understands the question or command, performs research, and responds. Over time, Siri adapts to users’ individual preferences, making a tailored, concierge-like experience possible.
The development of this super-sophisticated virtual assistant would not have been possible without almost $200 million in DARPA funding for artificial intelligence research spread over twenty-five universities. Then the disparate research findings were pulled together under the auspices of SRI’s CALO (Cognitive Assistant that Learns and Organizes) project. One application born from the research project was shaped for the market by Dag Kittlaus. A former research engineer at Motorola who was frustrated by the slow pace of commercialization in a large corporate environment, Kittlaus found SRI a fast and effective launch pad for vanguard products. After roughly half a year at SRI, Kittlaus spun off Siri in 2009 with $24 million in venture capital backing; a year later, the company was bought by Apple for an undisclosed amount thought to be in the $200 million range.
SRI held a stake in Siri and enjoyed one of its best investment returns ever. It’s an unusual financial model for a research lab, but one that SRI has perfected. In the last fifteen years, SRI has spun off more than forty companies, creating new industries and billions of dollars in market value. Three of the spin-offs—Nuance, Intuitive Surgical, and Orchid Cellmark—have been taken public, with a combined market cap of nearly $20 billion and more than six thousand employees.
Each quarter, an SRI Commercialization Board meets to pore through dozens of the best market-ready ideas, looking for disruptive market opportunities and a “golden nugget” solution that meets SRI’s criteria for value creation—and has a champion who has assembled a team. Once an idea is selected, SRI recruits an entrepreneur in residence—someone like Siri’s Kittlaus—who works on-site for three to eight months to prepare the venture for funding and spin-off. Throughout this period, SRI’s nVention advisory board provides close ties with Silicon Valley venture capital funds, a set of connections whose value is difficult to overstate. Out of many candidates, the Commercialization Board moves about ten opportunities a year through its pipeline—winnow, winnow, winnow—and actually launches two to four ventures.
Two very different business creation myths have long coexisted in Silicon Valley’s business culture. The better-known narrative is that of the venture-funded entrepreneur in a garage whose invention leads to an IPO. The older, now largely forgotten, story is one of the government-funded initiative, like the DARPA projects that led to personal computers, networking, and the Internet. SRI has helped build companies following both pathways, and is arguably the first institution to meld them into one coherent and potentially more powerful narrative of innovation for the twenty-first century.
Carlson sometimes worries about the long-term future of the SRI model. One reason for his concern is America’s flagging production of new scientific talent. “If it were not for our foreign-born researchers,” he observes, “America’s growth would stop.” And he points out that China today has more honor students than the United States has students. Partly as a result, America’s strategy for innovation is “inadequate.” “Solar cells were invented here,” he says, “but most of the value is going to China. Compared to America, China is buying forty-one times more manufacturing equipment for solar cells.”
Part of Carlson’s response would be a shift in national immigration policy: “I would let in all the smart, educated folks I could find,” he recommends — and he adds with a smile, “. . . and all the chefs.”
According to hoary legend, Charles Duell, commissioner of the U.S. Patent Office, is supposed to have said, in 1899, that “everything that can be invented has been invented.” Researchers have failed to unearth evidence that Duell said any such thing, and in fact he appears to have been quite bullish about the prospects for twentieth-century technological innovation—and rightly so.
But there’s this much truth in the Duell myth: Despite the brilliant work of today’s great demand creators, we are living largely off inherited riches. Many of the breakthroughs on which today’s demand is based came from four sources: RCA Labs, Bell Labs, DARPA, and PARC. The transistor, on which so much of today’s demand depends, was invented way back in 1947.
There’s no shortage of challenges that have large-scale human, social, and economic implications and—equally important for the true scientist—offer fascinating lifelong work for those who choose to tackle them. The list of Grand Challenges for the twenty-first century created by the National Academy of Engineering testifies to that. But exactly when and where will tomorrow’s big breakthroughs finally appear? The answer is still unknown—and it depends, in part, on our readiness to do two things: rebuild the engines of industry creating discovery, and make science prestigious again, in a way that encourages the best minds to take up the challenge that only they can meet—to make the basic discoveries that lead to tomorrow’s new industries and tomorrow’s new forms of demand.
Excerpted from “Demand“ by Adrian J. Slywotzky with Karl Weber © 2011 Oliver Wyman. Reprinted by permission of Crown Business, an imprint of the Crown Publishing Group.
Adrian J. Slywotzky is the author of “The Profit Zone,” (selected by BusinessWeek as one of the ten best books of the year), “Value Migration,” “How to Grow When Markets Don’t” and “The Upside.” The Times of London has named him one of the top 50 business thinkers, and Industry Week has named him one of the six most influential management thinkers.
Karl Weber is a writer specializing in business, politics, and social issues. He has collaborated with Adrian Slywotzky on four previous books, including “The Upside” and “How Digital Is Your Business?”
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Food pantries picked over. Incomes drying up. Shelters bursting with the homeless. Job seekers spilling out the doors of employment centers. College grads moving back in with their parents. The angry and disillusioned filling the streets.
Pan your camera from one coast to the other, from city to suburb to farm and back again, and you’ll witness scenes like these. They are the legacy of the Great Recession, the Lesser Depression, or whatever you choose to call it.
In recent months, a blizzard of new data, the hardest of hard numbers, has laid bare the dilapidated condition of the American economy, and particularly of the once-mighty American middle class. Each report sparks a flurry of news stories and pundit chatter, but never much reflection on what it all means now that we have just enough distance to look back on the first decade of the twenty-first century and see how Americans fared in that turbulent period.
And yet the verdict couldn’t be more clear-cut. For the American middle class, long the pride of this country and the envy of the world, the past 10 years were a bust. A washout. A decade from hell.
Paychecks shrank. Household wealth melted away like so many sandcastles swept off by the incoming tide. Poverty spiked, swallowing an ever-greater share of the population, young and old. “This is truly a lost decade,” Harvard University economist Lawrence Katz said of these last years. “We think of America as a place where every generation is doing better, but we’re looking at a period when the median family is in worse shape than it was in the late 1990s.”
Poverty Swallows America
Not even a full year has passed and yet the signs of wreckage couldn’t be clearer. It’s as if Hurricane Irene had swept through the American economy. Consider this statistic: between 1999 and 2009, the net jobs gain in the American workforce was zero. In the six previous decades, the number of jobs added rose by at least 20 percent per decade.
Then there’s income. In 2010, the average middle-class family took home $49,445, a drop of $3,719 or 7 percent, in yearly earnings from 10 years earlier. In other words, that family now earns the same amount as in 1996. After peaking in 1999, middle-class income dwindled through the early years of the George W. Bush presidency, climbing briefly during the housing boom, then nosediving in its aftermath.
In this lost decade, according to economist Jared Bernstein, poor families watched their income shrivel by 12 percent, falling from $13,538 to $11,904. Even families in the 90th percentile of earners suffered a 1 percent percent hit, dropping on average from $141,032 to $138,923. Only among the staggeringly wealthy was this not a lost decade: the top 1 percent of earners enjoyed 65 percent of all income growth in America for much of the decade, one hell of a run, only briefly interrupted by the financial meltdown of 2008 and now, by the look of things, back on track.
The swelling ranks of the American poor tell an even more dismal story. In September, the Census Bureau rolled out its latest snapshot of poverty in the United States, counting more than 46 million men, women, and children among this country’s poor. In other words, 15.1 percent of all Americans are now living in officially defined poverty, the most since 1993. (Last year, the poverty line for a family of four was set at $22,113; for a single working-age person, $11,334.) Unlike in the lost decade, the poverty rate decreased for much of the 1990s, and in 2000 was at about 11 percent.
Even before the housing market imploded, during the post-dot-com-bust years of “recovery” from 2001 to 2007, poverty figures were the worst for any recovery on record, according to Arloc Sherman, a senior researcher at the Center on Budget and Policy Priorities. The Brookings Institution, meanwhile, predicts that the ranks of the poor will continue to grow steadily during the years of the Great Recession, which officially began in December 2007, and are expected to reach 50 million by 2015, almost 10 million more than in 2007.
Hitting similar record highs are the numbers of “deep” poor, Americans living way below the poverty line. In 2010, 20.5 million people, or 6.7 percent of all Americans, scraped by with less than $11,157 for a family of four — that is, less than half of the poverty line.
The ranks of the poor are no longer concentrated in inner cities or ghettos in the country’s major urban areas as in decades past. Poverty has now exploded in the suburbs. Last year, more than 15 million suburbanites — or one-third of all poor Americans — fell below the poverty line, an increase of 11.5 percent from the previous year.
This is a development of the last decade. Those suburbs, once the symbol of by-the-bootstraps mobility and economic prosperity in America, saw poverty spike by 53 percent since 2000. Four of the ten poorest suburbs in America — Fresno, Bakersfield, Stockton, and Modesto — sit side by side on a map of California’s Central Valley like a row of broken knuckles. The poor are also concentrated in border towns like El Paso and McAllen, Texas, and urban areas cratered by the housing crash like Fort Myers and Lakeland, Florida.
The epidemic of poverty has hit minorities especially hard. According to Census data, between 2009 and 2010 alone the black poverty rate jumped from 25 percent to 27 percent. For Hispanics, it climbed from 25 percent to 26 percent, and for whites, from 9.4 percent to 9.9 percent. At 16.4 million, more children now live in poverty than at any time since 1962. Put another way, 22 percent of kids currently live below the poverty line, a 17-year record.
America’s lost decade also did a remarkable job of destroying the wealth of nonwhite families, the Pew Research Center reported in July. Between 2005 and 2009, the household wealth of a typical black family dropped off a cliff, plunging by a whopping 53%; for a typical Hispanic family, it was even worse, at 66 percent. For white middle-class households, losses on average totaled “only” 16 percent.
Here’s a more eye-opening way to look at it: in 2009, the median wealth for a white family was $113,149, for a black family $5,677, and for a Hispanic family $6,325. The second half of the lost decade, in other words, laid ruin to whatever wealth was possessed by blacks and Hispanics — largely home ownership devastated by the popping of the housing bubble.
The New Lost Decade
As for this decade, less than two years in, we already know that the news isn’t likely to be much better. The problems that plagued Americans in the previous decade show little sign of improvement.
Take the jobs market. Tally the number of jobs eliminated since the recession began and also the labor market’s failure to create enough jobs to keep up with normal population growth, and you’re left with an 11.2 million jobs deficit, a chasm between where the economy should be and where it is now. Filling that gap is the key to any recovery, but to do so by mid-2016 would mean adding 280,000 jobs a month — a pipe dream in an economy limping along creating an average of just 35,000 jobs a month for the past three months. Unless the country’s jobs engine were somehow jump-started, 11.2 million jobs in this decade would be a real stretch.
But few in Congress, and none of the controlling Republican politicians, will even think about using the jumper cables. President Obama’s relatively modest American Jobs Act, for instance, was declared a corpse on arrival at the House of Representatives. On Monday, a reporter asked House Majority Leader Eric Cantor (R-Va.), “The $447 billion jobs package as a package: dead?” Yes, Cantor assured him, indeed it was.
The president and his administration watch despondently from the other end of Pennsylvania Avenue. And for the majority of Americans, a jobless “recovery” exacts an ever-greater toll on their earnings, their families, their health, their basic ability to make ends meet.
The question on many economists’ minds is: Will the U.S. slump into a double-dip recession? But for so many Americans living outside the political and media hothouses of Washington and New York, this question is silly. After all, how can the economy tumble back into recession if it never left in the first place?
No one can say for certain how many years will pass before America regains anything like its pre-recession swagger — and even then, there’s little to suggest that the devastating effects of the middle class’s lost decade won’t have changed this country in ways that will prove permanent, or that the gap between the wealthy and everyone else will do anything but increase in good times or bad in the decade to come. The deep polarization between the very rich and everyone else has been decades in the making and is a global phenomenon. Reversing it could be the task of a lifetime.
In the meantime, the middle class has flat-lined. Life support is nowhere close to arriving. One lost decade may have ended, but the next one has likely only begun.
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This article is an adapted excerpt from the new book,
"Greenback Planet," from the University of Texas press.
“It’s China’s World. We Just Live in It,” Fortune announced in October 2009. The accompanying article described a prospecting trip in Africa by officials of the China National Offshore Oil Corporation. Nigeria was renewing production licenses in its oil fields, and CNOOC was aiming to elbow aside such traditional players as Exxon Mobil and Royal Dutch Shell. “The Beijing-based company wants to secure no less than one-sixth of the African nation’s production,” the article asserted. “And CNOOC, apparently, isn’t screwing around.” China’s sudden appearance distressed the existing licensees but delighted the Nigerians. “We love this kind of competition,” a spokesman for the government said.
The Fortune piece went on to describe other properties the Chinese were snapping up. Just the previous month the China Investment Corporation, the government’s sovereign wealth fund, had spent a billion dollars on a minority stake in a Kazakhstan oil and gas company. About the same time the CIC paid $850 million for part of a Hong Kong trading firm. The China Development Bank floated Brazil a $10 billion loan to underwrite exploration off the South American coast. “So far this decade,” the Fortune correspondent recounted breathlessly, “China has spent an estimated $115 billion on foreign acquisitions. Now that the nation is sitting on massive foreign-exchange wealth ($2.1 trillion and counting), it is eager to find something (anything!) to invest in besides U.S. Treasury debt.”
The nineteenth century had been the era of the gold standard, the twentieth of the dollar standard. What the twenty-first century will be is anyone’s guess. But some guesses have been more credible than others. The dollar has had a good run. It made America rich; it saved democracy; it defeated communism. Yet it suffered from its very success. As the closest thing to a world currency, it knitted the planet into a single economy more fully than any currency before. In doing so it spread prosperity more widely than prosperity had ever been spread, but it diluted prosperity for those steelworkers in America, maize farmers in Mexico, cobblers in Italy who found they couldn’t compete in the new world market.
And it magnified the effects of the instabilities that have always afflicted dynamic markets. The financial panics of the early nineteenth century in America were local affairs, confined to a modest number of firms and affecting comparatively few people. The panics of the late nineteenth century had national effects, with some transatlantic connections via the gold standard, yet most of the world hardly noticed. In the modern era — the era of the dollar — the world couldn’t help noticing. The panic of 1929 helped trigger the global crisis of the 1930s. Not by accident did the nations of the world, gathered in London in 1933, listen for Franklin Roosevelt to declare the value of the dollar and thereby decree their fate. Richard Nixon’s closing of the gold window in 1971 rocked financial markets from London to Tokyo and Buenos Aires to Bombay. The dot-com bubble of the late 1990s burst in Silicon Valley but blew out lights in Bangalore and Mumbai (Bombay’s new name), Shanghai and Taipei, Seoul and Sydney.
And then things got really hairy. The first years of the new century witnessed risk-taking on a scale never experienced before and hardly ever imagined. Wall Street leveraged debt in real estate, in corporate shares, in derivatives, in a hundred other instruments that paid dizzying returns when the markets smiled and exacted harrowing revenge when the markets growled. Foreign firms, big and small, joined the action; the tiny country of Iceland became a banking powerhouse and the richest nation in the world on a per capita basis until the financial markets crashed and left the country staggering under a debt equivalent to seven times its total annual production. The Persian Gulf city-state of Dubai commenced a building program that would have made the Egyptian pharaohs weep tears of envy down their pyramids, until the bill came due and the government said it might have to default on $60 billion of loans. Half a world away the Dow dropped 200 points on the news; Asian markets plunged even more.
The global connections amplified the effects of the casino economy in America, corroding the social compact on which the dollar’s domestic success had been based. Ordinary Americans had rarely begrudged the wealth of the few, partly because they believed the wealth was fairly earned and partly because they hoped they or their children might become wealthy someday. But the compact weakened when corporate executives took home tens of millions of dollars a year even as workers’ pay stagnated, and it nearly failed when those same workers found themselves, through their tax dollars, cleaning up the mess the executives had created and guaranteeing, in many cases, the fat cats’ exorbitant compensation.
The anger spilled over against the Fed, the institution that had done more than any other to manage the dollar’s dominion. “Ben S. Bernanke doesn’t know how lucky he is,” financial writer James Grant said. “Tongue-lashings from Bernie Sanders, the populist senator from Vermont, are one thing. The hangman’s noose is another.” Grant explained that the Coinage Act of 1792 mandated the death penalty for any public official who fraudulently debased the dollar; Sanders and others blamed Bernanke for debasing the dollar by letting the casino economy spin out of control. “For many years I held the Federal Reserve in very high regard,” Richard Shelby, the ranking Republican on the Senate banking committee, said. “I fear now, however, that our trust and confidence were misplaced.” Bernanke was summoned to Congress and compelled to plead contrition. “There were mistakes made all around,” the Fed chief acknowledged. “I did not anticipate a crisis of this magnitude and this severity. We should have required more capital, more liquidity. We should have required more risk-management controls.”
Bernanke’s mea culpas saved his job; he was appointed to a second term as Fed chief. But they did nothing to ease the strain on the dollar. America was caught on the horns of a dilemma: reducing the deficit in the short term required raising taxes, but raising taxes risked stifling a recovery and aggravating the deficit in the long term. “Doing the prudent thing about deficits now would be an extremely foolish thing,” economist Paul Krugman observed.
The problem appeared intractable. James Grant proclaimed a “Requiem for the Dollar” in the Wall Street Journal. “The dollar is faith-based,” Grant said. “There’s nothing behind it but Congress. And now the world is losing faith, as well it might.” The dollar’s good years were all in the past. “The greenback is a glorious old brand that’s looking more and more like General Motors.”
The dollar’s demise, if it came to that, would be America’s problem, but the world’s as well. Much of the planet has come to depend on the dollar, and replacing it would be difficult and painful. No alternative reserve currency made a compelling claim. Use of the euro is spreading, but the EU’s money lacks the ubiquity of the greenback, and efforts to rescue the Greek government have revealed deep rifts in the euro zone. China’s currency, the yuan, isn’t even traded on world markets. Japan’s once-mighty yen still floundered two decades after Tokyo’s swoon. Besides, with so much of the world invested in the dollar, the costs of changing over to another root currency would be prohibitive.
But the alternative to the dollar need not be a single currency. When Gao Xiqing and others spoke of a second Bretton Woods conference, they envisioned replacing the dollar with a market basket of moneys. No one of the currencies need be as strong as the dollar had been; together they could do what the dollar no longer could. The market basket approach had its own problems, but as time passed and the American deficit continued to grow, the dollar doubters seemed ever more likely to have their way. Financial power talked, just as it had for the Americans at the first Bretton Woods conference.
A postdollar world would look different than what Americans were used to. The American economy couldn’t help but suffer, at least comparatively. The strength of the American economy had made the dollar’s hegemony possible, but the dollar’s hegemony had preserved and extended the economy’s strength. Americans could devalue the dollar and thereby transfer costs of domestic reform to the rest of the world, as Franklin Roosevelt demonstrated in the 1930s. Americans could have guns and butter despite an imbalance of international payments, as Lyndon Johnson showed in the 1960s. Americans could export inflation and cushion themselves against oil price rises, as Richard Nixon and his successors revealed in the 1970s. In a postdollar world such finesses and acts of force majeure would be far more difficult; the American economy would have to stand more solidly on its own footing.
By 2010 the decline of the dollar was already limiting America’s freedom of action. The debate over healthcare reform during Barack Obama’s first year turned as much on what the competing proposals would do to the federal deficit as on what they implied for patients and doctors. The cost of the wars in Iraq and Afghanistan, which passed a trillion dollars in 2010, effectively ruled out additional elective wars, almost regardless of the provocation. Ben Bernanke and the Fed didn’t take a step without considering how the Chinese and other big creditors would respond.
In a postdollar world Americans would learn to get by with less. The consumer binge of the 1990s and early 2000s had been financed by foreign lending; as foreign lenders diversified their portfolios Americans would be compelled to live within their incomes again. The adjustment threatened to be traumatic; the newly enforced thrift was translating into unemployment in the consumer sector, recently a pillar of the American economy. The layoffs wouldn’t be temporary, but structural; the superfluous sales clerks, shelf fillers and advertising executives would have to retool for other work. In the economy of thrift, real estate values would take years or decades to return to their prebust levels. Builders reported that the McMansion, the trophy home of the boom years, was giving way to a downsized model of the American dream.
Americans would have to take collective actions they had previously avoided. With bondholders balking at larger deficits, Americans would have to balance the books of Social Security and Medicare. They would have to stay in the workforce longer and accept smaller pensions. The elderly would have to pay more for healthcare and would receive less of it. A political war of generations could develop as Americans remembered that Social Security and Medicare transferred money from the young to the old.
On the other hand, perhaps the dollar’s run wasn’t finished. Indeed, by making the changes the dollar’s decline would force on them, Americans would increase the greenback’s chances of remaining the planet’s reserve currency. Whether this would be a good thing for America or for the planet wasn’t obvious. The dollar era had been a time of global growth, but of global fragility as well. Perhaps the growth was possible without the fragility; perhaps a new generation of financial leaders would discover how to keep booms from becoming busts; perhaps fresh minds could halt ambition short of hubris.
Perhaps.
“Greenback Planet” by H.W. Brands, the University of Texas Press, copyright 2011.
H.W. Brands taught at Texas A&M University for sixteen years before joining the faculty at the University of Texas at Austin, where he is the Dickson Allen Anderson Centennial Professor of History. His books include “Traitor to His Class,” “Andrew Jackson,” “The Age of Gold,” “The First American,” and “TR.” “Traitor to His Class” and “The First American” were finalists for the Pulitzer Prize.
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This originally appeared on Robert Reich's
blog.
On Tuesday, Ben Bernanke added his voice to those who are worried about Europe’s debt crisis.
But why exactly should America be so concerned? Yes, we export to Europe – but those exports aren’t going to dry up. And in any event, they’re tiny compared to the size of the U.S. economy.
If you want the real reason, follow the money. A Greek (or Irish or Spanish or Italian or Portugese) default would have roughly the same effect on our financial system as the implosion of Lehman Brothers in 2008.
Financial chaos.
Investors are already getting the scent. Stocks slumped to 13-month low on Monday as investors dumped Wall Street bank shares.
The Street has lent only about $7 billion to Greece, as of the end of last year, according to the Bank for International Settlements. That’s no big deal.
But a default by Greece or any other of Europe’s debt-burdened nations could easily pummel German and French banks, which have lent Greece (and the other wobbly European countries) far more.
That’s where Wall Street comes in. Big Wall Street banks have lent German and French banks a bundle.
The Street’s total exposure to the euro zone totals about $2.7 trillion. Its exposure to to France and Germany accounts for nearly half the total.
And it’s not just Wall Street’s loans to German and French banks that are worrisome. Wall Street has also insured or bet on all sorts of derivatives emanating from Europe – on energy, currency, interest rates, and foreign exchange swaps. If a German or French bank goes down, the ripple effects are incalculable.
Get it? Follow the money: If Greece goes down, investors start fleeing Ireland, Spain, Italy, and Portugal as well. All of this sends big French and German banks reeling. If one of these banks collapses, or show signs of major strain, Wall Street is in big trouble. Possibly even bigger trouble than it was in after Lehman Brothers went down.
That’s why shares of the biggest U.S. banks have been falling for the past month. Morgan Stanley closed Monday at its lowest since December 2008 – and the cost of insuring Morgan’s debt has jumped to levels not seen since November 2008.
It’s rumored that Morgan could lose as much as $30 billion if some French and German banks fail. (That’s from Federal Financial Institutions Examination Council, which tracks all cross-border exposure of major banks.)
$30 billion is roughly $2 billion more than the assets Morgan owns (in terms of current market capitalization.)
But Morgan says its exposure to French banks is zero. Why the discrepancy? Morgan has probably taken out insurance against its loans to European banks, as well as collateral from them. So Morgan feels as if it’s not exposed.
But does anyone remember something spelled AIG? That was the giant insurance firm that went bust when Wall Street began going under. Wall Street thought it had insured its bets with AIG. Turned out, AIG couldn’t pay up.
Haven’t we been here before?
Republicans and Wall Street executives who continue to yell about Dodd-Frank overkill are dead wrong. The fact no one seems to know Morgan’s exposure to European banks or derivatives – or that of most other giant Wall Street banks – shows Dodd-Frank didn’t go nearly far enough.
Regulators still don’t know what’s happening on the Street. They have no clear picture of the derivatives exposure of giant U.S. financial institutions.
Which is why Washington officials are terrified – and why Treasury Secretary Tim Geithner keeps begging European officials to bail out Greece and the other deeply-indebted European nations.
Several months ago, when the European debt crisis first became apparent, Wall Street banks said not to worry. They had little or no exposure to Europe’s problems. The Federal Reserve said the same. In July, Ben Bernanke reassured Congress the exposure of U.S. banks to European nations in trouble was “quite small.”
Now we’re hearing a different tune.
Make no mistake. The United States wants Europe to bail out its deeply indebted nations so they can repay what they owe big European banks. Otherwise, those banks could implode — taking Wall Street with them.
One of the many ironies here is some badly-indebted European nations (Ireland is the best example) went deeply into debt in the first place bailing out their banks from the crisis that began on Wall Street.
Full circle.
In other words, Greece isn’t the real problem. Nor is Ireland, Italy, Portugal, or Spain. The real problem is the financial system — centered on Wall Street. And we still haven’t solved it.
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