Washington Post
Washington Post’s faulty error correction
The newspaper's ombudsman decries "lesser" errors, but a big one remains uncorrected, too
U.S. President and Nobel Peace Prize laureate Barack Obama poses with his medal and certificate at the Nobel Peace Prize ceremony at City Hall in Oslo December 10, 2009. Right: Neda Agha Soltan. The Washington Post’s ombudsman, Andrew Alexander, took aim in his Sunday column at the kinds of small errors and sloppiness that torpedo trust in a media institution. He began:
A single major error can damage a news organization. But incessant lesser ones can be more harmful. Like a cancer, they gradually destroy credibility and eventually sever the organization’s bond of trust with its audience.
True enough, and as Alexander noted, the Post is getting more and more complaints about these mistakes. Whether it’s due to understaffing or burnout or something else, he said, “if this error-prone process is the new normal, it’s testing the loyalty of readers at a time when The Post desperately needs them.”
Because I spent years in the middle of the newspaper-making process, I have a fair amount of tolerance for small mistakes — typos and such — that are obviously related to time pressures. They’re very unfortunate, but they happen. In a digital world, they’re more manageable, because a swift correction can ensure that subsequent readers won’t see the goof, thereby limiting the damage.
I’m a lot less tolerant of a persistent refusal to correct mistakes, especially when they are not trivial. And as Alexander himself observed in a piece last December, the paper too often moves at a “snail’s pace” even after being notified.
In some cases, the snail seems to have died. A case in point is a flagrantly erroneous editorial written last October, on the day the Nobel Peace Prize folks announced they were giving President Obama the 2009 award.
Critics said the prize in this case, or at least at that juncture in Obama’s career, was a mistake, and the Post’s editorial board plainly agreed (as did I). But in making that point, the editorial writer undermined it. The writer said the prize should have gone instead to Neda Agha-Soltan, the Iranian woman who was shot and killed during the post-election protests in Iran earlier in 2009.
As many people, including the Atlantic’s Jim Fallows, pointed out, the only way to receive the prize posthumously is to die after the announcement that you’ve won. It’s in the rules and explained in the Nobel site’s FAQ.
I asked Alexander about this last October, and he said he forwarded my query to the editorial page editor. I got no further response, and the piece remains unchanged. I’m sorry to say that doesn’t surprise me anymore, because of where the error occurred: on the editorial page.
Despite its recent declines the Post remains one of America’s best newspapers, in part for brilliant work like its recent (and lamentably unheralded) series on our burgeoning culture of official secrecy.
But what makes the Post still worth reading is its news pages. They are separate from the editorial page operation, which is a notably weak part of the overall product. If you took an equal number of random Washington, D.C., citizens off the street and gave them the job of running the newspaper’s editorial and op-ed pages, you could hardly do worse. You might well do better.
A longtime participant in the tech and media worlds, Dan Gillmor is director of the Knight Center for Digital Media Entrepreneurship at Arizona State University's Walter Cronkite School of Journalism & Mass Communication. Follow Dan on Twitter: @dangillmor. More about Dan here. More Dan Gillmor.
Washington Post introduces incredibly useless new way to follow 2012 buzz
The @MentionMachine ranks candidates based on how often they're tweeted about, so congratulations, President Paul
Republican presidential candidate Texas Rep. Ron Paul (Credit: AP/Evan Vucci) The Washington Post’s new “MentionMachine” tool explains in its introductory post precisely what is wrong with it. The “candidate trend app” simply maps Twitter mentions of candidates and then ranks them. Here the Post attempts to make this sound useful:
Continue Reading CloseWhen Texas Gov. Rick Perry declared his candidacy for the Republican nomination Aug. 13, the same day as the Ames Straw Poll, those watching social streams could have rightfully assumed he had won the Iowa contest. Twitter exploded with Perry mentions, even though he didn’t participate in the straw poll, while the winner, Rep. Michele Bachmann (Minn.), drew far less attention. Social media was the writing on the wall. Perry would soon trend up in polls, surpassing Bachmann and the rest of the field. Twitter was the early — scratch that — Twitter was the real-time warning system.
Alex Pareene writes about politics for Salon and is the author of "The Rude Guide to Mitt." Email him at apareene@salon.com and follow him on Twitter @pareene More Alex Pareene.
2. Jennifer Rubin
The Washington Post blogger is hateful and repetitive
The Washington Post had a big problem. It failed, twice, at hiring a proper “Conservative blogger,” a commodity every newspaper website needs. Its first hire was a plagiarist, and then it accidentally hired a reporter who wasn’t conservative enough. The third time, it got someone directly from the neocon Weekly Standard Commentary, ensuring her bona fides. The only problem with Jennifer Rubin as a “conservative blogger,” though, is that while she’s most definitely a Republican, she doesn’t seem invested in any conservative issues, bar foreign policy. And by foreign policy, I mean a fanatical hatred of Arabs and Muslims accompanied by constant fear-mongering about the jihadist menace and regular accusations of anti-Semitism (and tacit support for terrorism) levied against anyone slightly critical of Israeli government policies or remotely sympathetic to Palestinians.
Alex Pareene writes about politics for Salon and is the author of "The Rude Guide to Mitt." Email him at apareene@salon.com and follow him on Twitter @pareene More Alex Pareene.
7. Robert Samuelson
The business columnist can't stop rehashing ancient, discredited Reagan-era dogma
Washington Post columnist Robert Samuelson is an exercise in how often and for how long one can continue repeating the exact same received conservative economic dogma when observable reality contradicts each of your arguments before people begin to stop taking you seriously. (The answer is “always and forever.”)
So. In Samuelson’s telling, the European debt crisis was caused by the welfare state. But internationally, there’s no real correlation between government debt burdens and government spending on social programs. (Like, for example, Germany is doing better than Greece, which has a smaller welfare state.)
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Alex Pareene writes about politics for Salon and is the author of "The Rude Guide to Mitt." Email him at apareene@salon.com and follow him on Twitter @pareene More Alex Pareene.
19. Ruth Marcus
The Washington Post columnist makes up for her bland liberalism with her unquestioning fealty to authority
Longtime Washington Post columnist Ruth Marcus is, like most longtime Washington Post columnists, an eminently predictable fount of polite elite Beltway-area opinion. She’s generally a good moderate liberal. She dreams of bipartisan compromises, and lavishes praise on politicians willing to reject party “orthodoxy” in order to come to very orthodox centrist positions. She cares very much about tackling our long-term federal debt. She thinks Republicans are too extreme. She liked Mitch Daniels, except for the antiabortion stuff. She agrees with Robert Gibbs that liberals are “deranged” to criticize Obama, who, after all, has done the best he can, a few wasted opportunities, betrayals and inexplicable tactical missteps aside.
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Alex Pareene writes about politics for Salon and is the author of "The Rude Guide to Mitt." Email him at apareene@salon.com and follow him on Twitter @pareene More Alex Pareene.
Washington Post education blogger writes sad defense of for-profit colleges
The Kaplan Company's newspaper arm says Kaplan schools aren't as horrible as everyone says
(Credit: AP/Salon) Jay Mathews, the Washington Post’s education columnist, writes a blog for the paper’s local section that is mostly about Washington, D.C.-area school news and politics, though he also writes thoughtfully on national education policy questions. Here is his challenge, though: A vital revenue source for the Washington Post Co. is Kaplan Inc., a test-prep company that branched out into owning and running for-profit online colleges. For-profit colleges, as Mathews knows, are a huge rip-off, targeting poor and minority students with deceptive and aggressive marketing, then burying them in loan debt and barely graduating anyone. The for-profit college sector has come under fire from the government for basically being an elaborate scheme to reap government-subsidized loan money, and the industry has responded with a massive, well-funded lobbying and public relations campaign. This post that Mathews published yesterday seems depressingly like a part of that campaign.
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Alex Pareene writes about politics for Salon and is the author of "The Rude Guide to Mitt." Email him at apareene@salon.com and follow him on Twitter @pareene More Alex Pareene.
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