Urban Outfitters' latest abomination: Asking paid employees to work for free

An interoffice email obtained by Gawker urges staffers to volunteer their time to help build store camaraderie

Published October 9, 2015 8:15AM (EDT)

  (Minnaert via Wikimedia Commons)
(Minnaert via Wikimedia Commons)

This article originally appeared on AlterNet.

AlterNet Over the last few years, Urban Outfitters has become known for three things (outside of carrying overpriced clothes that fall apart the first time you wash them): 1) Offending every possible marginalized group under the sun with apparel that features really tasteless messages; 2) allegedly stealing designs from up-and-coming artists and selling them as their own; and 3) having a president and CEO, Richard Hayne, who has given money to anti-gay marriage crusader Rick Santorum and other Republican politicians. Now the company is making news for its boldest action yet: asking employees to work for free!

Gawker got hold of an email sent to salaried employees of URBN, which is the company that owns Urban Outfitters, on Tuesday. Note how it suggests that taking part will help build camaraderie:

From: URBNcommunity

Sent: Tuesday, October 06, 2015 12:01 PM

Subject: A Call For URBN Volunteers!

A Call for URBN Volunteers!

URBN is seeking weekend volunteers to help out at our fulfillment center in Gap, PA. October will be the busiest month yet for the center, and we need additional helping hands to ensure the timely shipment of orders. As a volunteer, you will work side by side with your GFC colleagues to help pick, pack and ship orders for our wholesale and direct customers.

In addition to servicing the needs of our customers, it’s a great way to experience our fulfillment operations first hand. Get your co-workers together for a team building activity!

The Details:

Who: Home Office URBN salaried employees

Where: URBN’s Fulfilment Center - 766 Brackbill Road, Gap, Pennsylvania 17527

What You’ll Be Doing: Pick, pack and prepare packages for shipment(please wear sneakers and comfortable clothing)

When: October 17, 18, 24, 25, and 31 Lunch will be provided

Two shifts each day: 9:00 AM – 3:00PM or 12:00 PM – 6:00 PM

(you can volunteer for one or multiple days)

Transportation: If needed, URBN will provide transportation to and from GFC (details provided after sign up)

HowSign up using this link and we will be in touch with more details. Please do not show up without signing up.

That’s an interesting request from a company that’s been posting earnings that outpaced predictions over the last three quarters.

After the Gawker post went up, URBN – which also owns Free People and Anthropologie – sent the site this message:

After successfully opening our new fulfillment center in June, we asked salaried employees at our home office to volunteer for shifts that would help support the new center through a busy month of October. Unsurprisingly, we received a tremendous response, including many of our senior management. Many hourly employees also offered to pitch in – an offer which we appreciated, but declined in order to ensure full compliance with all applicable labor laws and regulations. The dedication and commitment of URBN employees are second to none, and their response to this request is a testament to their solidarity and continued success.

See? Everyone loves working for free, I’m sure, and didn’t feel any pressure to come in when they would rather be anywhere than work…for free.


By Kali Holloway

Kali Holloway is the senior director of Make It Right, a project of the Independent Media Institute. She co-curated the Metropolitan Museum of Art’s MetLiveArts 2017 summer performance and film series, “Theater of the Resist.” She previously worked on the HBO documentary Southern Rites, PBS documentary The New Public and Emmy-nominated film Brooklyn Castle, and Outreach Consultant on the award-winning documentary The New Black. Her writing has appeared in AlterNet, Salon, the Guardian, TIME, the Huffington Post, the National Memo, and numerous other outlets.

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Alternet Gop Labor Rick Santorum Urban Outfitters