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The hardest question
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March 27, 2000 | I opened the chart and pretended to
read. I
always had trouble looking into my
patients' eyes
during this part. Just stay cool, I
thought to
myself. This is your job. Nothing to
worry about. "Are you comfortable? Do you have any
questions
about the medications we put you on or
the plan for
the next couple of days?" I was clearly
stalling now.
I'd already gone over it all three
times. I forced
myself to put the chart down. "No," she replied. "I feel much better
now,
doctor." I smiled glassily. That's
what made me hate
this so much. "Mrs. Brown," I began, shuffling jerkily
toward
her bed. "I need to ask you something."
Her smile
bade me continue. "Now, we think you're
going to do
just fine and I don't think anything bad
is going to
happen. We know what's wrong and we
know how to treat
this. I think everything's going to be
absolutely
OK." For just an instant I could see
the smile
waver. She sensed a "but." "But if something should happen. Well,
I mean,
more specifically, if your heart should
stop beating,
such that we would need to start
compressions and
maybe even shock you, like on TV." The
smile was
definitely gone. "Not that I think
that's going to
happen. Not at all." I found my gaze
drifting down
to the floor. "Or if you stopped breathing for some
strange
reason, which I also don't think will
happen, and
needed to be put on a breathing machine
which we may
never be able to take you off of." I
forced my eyes
back to her face. It was wrapped in
confusion and
increasing dismay. "Are these things you would like us to
do?" I
asked, handing her a blue mimeographed
piece of paper.
"Because if you don't, I'll need you to
sign this."
She started to read, then stopped. "What does this mean?" she asked. "It
just says
DNR/DNI." My internship mainly consisted of one
uncomfortable episode after another.
Informing people
of a loved one's death, dealing with
difficult
patients and staff and being vomited
upon were,
unfortunately, rather common
occurrences. However, the most disquieting part about
internship for me was meeting each new
patient, reassuring him that we had
state-of-the-art
facilities and were going to work very
hard to get him
better, and then asking him to sign a
waiver saying
whether or not he would desire treatment
in case his
heart stopped or he couldn't breathe. As the member of the medical team who
knew the
least (except when we had med students
on the team,
and even then it was a tossup), it
always fell to me
to perform the delicate task of
discussing do not
resuscitate/do not intubate orders. It
was a job I
feared. After all, patients are admitted to the
hospital
either for a new and scary disease or an
old familiar
one that may finally be getting the
better of them.
It takes a lot of work to calm them down
and make them
feel safe, which is not just nice for
the patient but
can actually affect the course of their
hospitalization. And once this tenuous
bond of trust
is forged, about the best way for a
doctor to screw it
up is by asking a patient if, in the
scariest of
situations, they'd rather have us help
them, or sit by
and watch. That's what I had to do, usually about
seven times per night when on call, two
times a day
otherwise. One would think that I'd get
good at
it, or at least not have it make my
hands sweat and my
voice shake. But one would be wrong.
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