Updated: Today
Topic:

Apple

iPhone to Verizon: Can you hear me now?

The wireless company's growth slows; mainly because everyone wants the iPhone and its magical app wonderland

Ask, and you shall receive.

In the very early days of this blog, some three and half years ago, I expressed a desire for a kind of reverse-panopticon device, a way for us to coopt the technologies of surveillance and identification, so well symbolized by RFID microchips, as tools for liberty and enlightenment rather than oppression.

I wrote:

I want to wave my cellphone at a shirt hanging on the rack at H&M or a DVD player on the shelf at Best Buy or a carton of strawberries at the Berkeley Bowl, and have the RFID chip tell me everything I want to know about that product.

I mean everything. Not just all of its ingredients and every possible kind of health-related danger its consumption might pose. I also want a breakdown of the transnational production system that produced it, down to which semiconductor came from which province of which country. I want to know how much of it was produced in an environmentally sustainable manner. I want to know the wages and benefits and union status of the workers who built it or the farm laborers who picked it. I want the full scoop.

Back then, I called my dream a science-fiction fantasy. But today, after following a tweet from Glyn Moody, I'm thinking this future will be arriving much sooner than I expected, at least as promised by an upcoming "food traceability" app for the iPhone created by IBM.

From Richard Macmanus at ReadWriteWeb:

The as yet unreleased iPhone app is called Breadcrumbs and it will give consumers access to information about grocery food items. The app will be able to scan bar codes and deliver a summary of the ingredients in a food item, along with when it was manufactured. That data is usually on the food label, but Breadcrumbs goes a step further -- it can provide extra information such as product recall data. If a product has been recalled in the past, this app will tell the consumer all of the relevant details.

Certainly -- product recall info and ingredients are only a small piece of my fantasy, but once these databases start getting built and linked together, there will be no limits to what we can learn from a quick barcode scan.

Moments after mulling over the iPhone-as-all-purpose-info-device implications of Breadcrumbs, an e-mail arrived in my inbox with the headline, "Alice in Chains to release iPhone App Oct. 27." Personally I could not be less interested in whatever Alice in Chains is up to musically, but if one reads the press release closely it seems pretty clear that move represents the latest attempt by the recording industry to figure out a distribution model for music that actually works. And I'm sure we'll be seeing a lot more of it.

Any well-designed smartphone will be able to accomplish the same tasks as an iPhone, but right now, Apple's device has the critical mass and enjoys the attention and focus of developers. The iPhone, in other words, is the great enabler, breaking old paradigms apart and catalyzing the creation of all kinds of things that seemed like Star Trek magic just a few years ago.

The fate of vast telecommunication companies hangs in the balance. Also today: Verizon reported its third quarter earnings. The key factoid: Verizon's wireless subscriber growth has slowed way down -- specifically, reports the Wall Street Journal, because Verizon's main competitor, AT&T, is reeling in so many new subscribers who absolutely, positively must have a new iPhone.

Look out, Apple, here comes GoogleTunes

Google announces a music search-and-buy service directly from its main results page. Should iTunes be nervous?

Does Google's ambition know no bounds? Is even asking that question too silly? As if the jobs of universal library or online video mega-behemoth weren't big enough for Google's britches, the search engine company that ate the world has now announced plans to get into the music business. According to the Wall Street Journal, Google "will soon let users buy songs or listen to them for free, right on its main results page ..."

All four major record labels have already licensed their catalogs for the service, which is due to launch next week.

The WSJ spins the story with the headline "Google, Microsoft Intensify Search Rivalry," in part because on Wednesday Microsoft announced a deal to incorporate real-time Twitter and Facebook status updates into its Bing search engine results. But is this move really aimed at Microsoft? What about Apple? Maybe now we know the real reason why Google CEO Eric Schmidt stepped down from Apple's board of directors.

As far as can be told from the Journal article, Google has no plans to open its own music store. Along with allowing live streaming, it will provide links to other sites where the song can be bought, possibly even to iTunes. But does that make sense? Why add another middleman? Why share the take between three players -- Google, the record companies and iTunes? If the record studios have already licensed their catalogs to Google, why doesn't Google split the revenue with them?

For anyone else, including Microsoft, the marketing challenges involved with dethroning iTunes as the most popular online destination for listeners willing to pay for music are immense. But not for Google. I search for music on Google all the time -- popping in lyric fragments or band names heard on the radio or in a TV ad. Only then do I head over to iTunes. If Google can subtract a step from that trip, I wouldn't think twice.

The record labels, meanwhile, have made no secret of their desire to get out from under the thumb of Apple. If Google makes this as easy as Google typically tends to do -- look out iTunes.

No recession for Apple

Rising unemployment? There must be an app for that. Steve Jobs announces the best quarter ever for Macs and iPhones

Once upon a time, prostitution, gambling, and booze were considered the best-in-brand in recession-proof industries. But these tried-and-true warhorses are going to have make room for a newcomer shoving its way way to the head of the list: anything made by Apple.

The New York Times' Brad Stone reports that Apple announced boffo earnings for the just-concluded third quarter: Net income was up to $1.67 billion, a 47 percent increase over the comparable quarter last year. The company sold more computers -- 3.05 million -- and more iPhones -- 7.4 million -- than in any quarter previously. And you can hardly sneeze at an additional 10.2 million more iPods, to boot.

Will Apple's fortunes be able to resist the oncoming onslaught of Windows 7, proclaimed across the land to be Microsoft's best effort ever at copying what Apple does best? We'll have to wait and see for the answer to that one. But in a week in which investors are anticipating good news on the corporate earnings front, Apple's numbers are likely to make everyone happy -- even people who don't own a Mac.

Who needs newspapers when you have Twitter?

Chris Anderson, Wired's editor in chief, discusses the Internet's challenge to the traditional press
Reuters/Jo Yong-Hak
Chris Anderson, editor-in-chief of Wired Magazine and author of "The Long Tail", speaks during the Seoul Digital Forum 2007 in Seoul May 30, 2007.

Chris Anderson, the editor in chief of technology and culture magazine Wired, may be a part of the press but that doesn't mean he depends on newspapers for his news. In this revealing interview, Anderson talks about the Internet's challenge to the traditional press, why free is best when it comes to business models on the Web and why he would rather read Twitter than a daily newspaper.

Mr. Anderson, let's talk about the future of journalism.

This is going to be a very annoying interview. I don't use the word "journalism."

OK , how about newspapers? They are in deep trouble both in the United States and worldwide.

Sorry, I don't use the word "media." I don't use the word "news." I don't think that those words mean anything anymore. They defined publishing in the 20th century. Today, they are a barrier. They are standing in our way, like a horseless carriage.

Which other words would you use?

There are no other words. We're in one of those strange eras where the words of the last century don't have meaning. What does news mean to you, when the vast majority of news is created by amateurs? Is news coming from a newspaper, or a news group or a friend? I just cannot come up with a definition for those words. Here at Wired, we stopped using them.

Hang on a minute. So-called citizen journalists and bloggers have changed the meaning of "media." But without the traditional news media they wouldn't actually have much to do. Most of the amateurs comment on what the quality press report. So did you read a newspaper this morning?

No.

Your local newspaper, the San Francisco Chronicle, is fighting for survival. If it was to disappear tomorrow ...

... I wouldn't notice. I don't even know what I'd be missing.

So how do you stay informed?

It comes to me in many ways: via Twitter, it shows up in my in box, it shows up in my RSS base, through conversations. I don't go out looking for it.

You just don't care.

No, I do care. You know, I pick my sources, and I trust my sources.

As millions upon millions trusted the classic media previously.

If something has happened in the world that's important, I'll hear about it. I heard about the protests in Iran before it was in the papers because the people who I subscribe to on Twitter care about those things.

The New York Times, CNN, Reuters and others can publish their best reporting on the Web and you'd never read it?

I read lots of articles from mainstream media but I don't go to mainstream media directly to read it. It comes to me, which is really quite common these days. More and more people are choosing social filters for their news rather than professional filters. We're tuning out television news, we're tuning out newspapers. And we still hear about the important stuff, it's just that it's not like this drumbeat of bad news. It's news that matters. I figure by the time something gets to me it's been vetted by those I trust. So the stupid stuff that doesn't matter is not going to get to me.

But you could also describe the endless stream of words coming from Twitter as stupid. Limited as they are to 140 characters, Twitter messages result in this mad, unfiltered and unproven impression of what is going on. The twittering can't be any kind of replacement for fast, comprehensive and thoroughly researched reports and analysis from quality media. And with all due respect, you're producing this yourself. You're a member of the news media, you're working for a magazine, you're doing interviews and you're creating news -- or information, or content or whatever you want to call it.

True. But the problem is not that the traditional way of writing articles isn't valuable anymore. The problem is that this is now in the minority. It used to be a monopoly, it used to be the only way to distribute news.

Because media companies used to control the printing presses and the airwaves?

Exactly. So now that you don't need this access to a commercial channel to distribute (news), anyone can do it. What we do is still useful but what other people do is equally useful. I don't think our way is the most important and it is certainly not the only way of conveying information. So this is why we're in a funny phase. It's going to take us a decade or two to figure out what it is we're doing.

But even with this infatuation for new formats and Internet-based media, the demand for quality journalism is growing rather than shrinking. The online media has won over a huge, new audience. And for all the talk of the press becoming extinct, circulations have remained remarkably stable. The problem is the drop in advertising revenues.

Newspapers are not important. It may be that their physical, printed form no longer works. But the process of compiling information and analyzing it, and adding value to it and distributing it, still works.

But where's the Web-based business model for it?

We're still figuring that out.

Good luck -- a future that won't support itself.

The banner ad was invented right here in this office in 1995. That was the first answer to your question. But there's not one business model, there are thousands. Each one of us has to figure out our own. We all make money but we don't make enough money -- and not as much as we made in print. Facebook is trying to figure it out, Twitter is trying to figure it out. We'll get there. It's so early.

What's your answer at Wired?

Across the hall, there's wired.com. It has about 120 million page views a month, it's one of the biggest sites in the world. We pretty much run it and break even. But that's completely arbitrary; we decide how to do it. We have paid journalists, we have blogs. There's user-generated content and then there's magazine content with six months of research and 8,000-word stories. Some parts are edited, others are not. We make millions of dollars in revenues, and we decide whether we want to be profitable or not.

Others don't, or can't, take it that easy. They made money in print and used it to build and fund their online products. Now many, like the New York Times, are losing big parts of their print revenues and don't generate enough revenue from their Web sites. Fast-forward and you have a big problem.

The math of profit is pretty easy, revenues minus cost. You do your best on the revenue side and if you are not making money you lower your costs. The problem is not that there isn't money to be made online, it's just that our costs are too high.

Or maybe revenues are too low. Why do advertisers pay less online than in print? Is the audience of wired.com less attractive than readers of Wired magazine?

It's about efficiency. Online people tend not to look at banner ads. In print people tend to look at the ads just because they're better-integrated, better-looking ads. They're big, full-page, beautiful photography. In many ways they are content. That's why advertisers spend $22 to reach 1,000 people on wired.com -- and $100 at the magazine. I don't think we have discovered the perfect online advertising vehicle yet.

Except for Google. They make billions with text ads placed next to search results.

The Google idea is fantastic. But you can only do so much with text. It's very good for transactions, but it is very poor for brands. It's very good if you are trying to drive an action immediately, but it's poor if you are trying to instill a desire that plays out weeks later. We need to develop a form of advertising that works as well online as glossy pages work in print. And we don't have it yet. Again, it's very early. This is only a couple of decades after the invention of the Gutenberg press and we're trying to figure out what we've invented. But we will.

If the audience goes online, will the revenues follow?

Yes. It's all about attention. That is the most valuable commodity. If you have attention and reputation, you can figure out how to monetize it. However, money is not the No. 1 factor anymore.

Why?

Attention and reputation are two non-monetary economies. The vast majority of people online write for free. We've tried paying some of our bloggers and they thought it was insulting. They're not doing it for the money, they're doing it for attention and reputation, or just for fun. For example, two years ago, I started this Web site called geekdad.com. It's about being a dad and being a computer geek. We're writing about how to do things that are fun for kids and fun for dads. It's a community project, everyone contributes for free but we now have an audience bigger than many newspapers. And there are an infinite number of sites like this out there.

Can classic journalism, which is obviously more expensive to produce, compete with that sort of thing?

In the past, the media was a full-time job. But maybe the media is going to be a part-time job. Maybe media won't be a job at all, but will instead be a hobby. There is no law that says that industries have to remain at any given size. Once there were blacksmiths and there were steelworkers, but things change. The question is not should journalists have jobs. The question is can people get the information they want, the way they want it? The marketplace will sort this out. If we continue to add value to the Internet we'll find a way to make money. But not everything we do has to make money.

You just published a new book, called "Free." Its central message is to give your product away for free ...

... and monetize it some other way!

How does this apply to the Internet?

The online economy is about the size of the German economy. And it's based on a default price of zero. Most things online are available in a free form. We have never seen an economy this big with a default price of zero. I realized that we needed an economic model to explain how an economy could be based on "free." And we need to understand the psychology of that. We have the psychology of free, we're drawn to it, but we feel cheated by it. If something used to be paid for and then it becomes free, we think the quality is lower. But if something has always been free, and remains free, we don't think that.

Many companies would love it if your concept of "free" were to disappear from the Web as soon as possible.

How could it disappear? Free is the force of gravity. If we decide to resist it then somebody else will compete with something that is free. The marketplace follows the underlying economics. You can be free or you can compete with free. That's the only choice there is. The Wall Street Journal, by the way, is very clever about this.

In what way?

They use free content to attract large audiences and then convert some of them to paid content. The idea is: Don't charge for the most popular stuff. And never charge for exclusives because if you wall off the exclusives and other people report on your exclusive, they'll get the traffic and you won't. Instead charge for the niche stuff that some people will pay for.

But charging a minority of your audience won't fund expensive reporting on Iran or Iraq.

Right. The curiosity is that, that is what is left for mass media -- it's the kind of stuff that niches don't do well. Politics, war, disaster, scandals, et cetera. You can't charge for it and advertisers don't like it. Unlike in the old offline world, it turns out they would rather not have their ad for Coke be up against reports from the streets of Iran.

Conclusion: There is no convincing solution so far -- even from provocateurs like yourself?

I think we will discover that whatever the business model of the 20th century was, it will be different in the 21st. Maybe we realize that selling ads is not the business we're in. Maybe we're into selling online content to audiences, or in creating communities or into selling events -- in a similar way to which parts of the music industry is making money from concerts. Maybe companies that were built around the old business model will go away and other companies will come up, in much the same way as old record industry labels may disappear but the Apples of the world, with their iPods and iPhones, will continue to do well.

One last thing, why isn't your book free?

You only pay for the hardcover version. The marginal cost for the digital file is zero, so I'll give the digital text and the audio files away for free. However, if you want to have the abridged audiobook in a three-hour-version, then you'll have to pay.

Because time is money?

Exactly.

Mr. Anderson, thank you for this interview.


This article has been provided by Der Spiegel through a special arrangement with Salon. For more from Europe's most-read newsmagazine, visit Spiegel Online or subscribe to the daily newsletter.

App Store Organization: One Problem, Four Current Solutions


Apple doesn’t want you to find quality apps in the App Store. Yes, I said it. The way the App Store is currently designed, Apple would rather you spend your valuable time discovering apps either by going category by category or making “staff picks” for you.

Alternatively, you can just purchase 99-cent flatulence apps — these tend to provide the most value, especially in a business setting. Detect the sarcasm?

One way to discover new apps is via the featured picks (see screenshot below). Essentially, iTunes editorial staff pick applications to feature in those areas (they are not sponsored ad spots). This leaves developers largely at the mercy of iTunes staff to get their application seen past the “New Apps” block.

App Store Featured Apps

The large majority of apps are relegated to being found only but the iTunes search functionality. Unfortunately the results from searches return Albums, Applications, Podcasts, and more, requiring even more clicks to funnel down to what you really want to find.

Lucky for us, since the App Store’s launch, some creative third parties have gone ahead and built web sites that have more information than what the App Store provides. Let’s take a look at each one.

AppBeacon

The primary value proposition behind AppBeacon is app discovery. First, you need to create an account (free) and then begin to define which apps you own, which ones interest you (bookmark) and which apps you don’t like (sink). You can “sink all” apps in a specific category so that you can begin to filter out apps more quickly.

When you bookmark an item, you can then decide if you want to purchase or sink it. The problem with AppBeacon’s approach is that while it does make finding new apps a bit more intuitive, it still doesn’t really solve the discovery problem that it actually aims to fix. AppBeacon’s biggest plus is filtering but what would really take this to the next level would be to see recommendations a la Amazon’s discovery engine (people like you bought such-and-such app, and you might like it too).

App Shopper

App Shopper is designed to help you quickly filter the newest or updated apps in the App Store. What makes this service more useful is that you can also filter by an app’s price change. Seeing how it is difficult to find when a particular app decreases in price, this is a nice feature. App Shopper also has a nice leaderboard that shows the relative changes in popular apps (free and paid) on a daily basis.

Apptism

Similar to AppBeacon, Apptism lets you create a free account to track the apps you own and create a watchlist of potential new apps you want to purchase. Further, Apptism has a pretty deep filtering mechanism. For example, you can filter by recent or most activity metrics, including recent reviews, comments, articles and more. This is a pretty useful way to see which apps are gaining more interest in the app-o-sphere.

Another great feature of Apptism is its new Preview listings. Essentially, Apptism is encouraging developers to provide early information to users about upcoming apps. This preview information includes a description, screenshots, and when the app should be generally available.

iPhonexe

iPhonexe, unfortunately, is just embarrassing. The UI is ugly, the name of the site implies a Windows-esque nomenclature and the ability to discover new iPhone apps is no better than what iTunes provides. I would say that the only real value to this site is its listing of jailbroken apps. If you have a jailbroken iPhone, then this service might be interesting to you. Otherwise, I recommend avoiding it.

What to do?

None of these services are perfect, although at least you now have options outside of the App Store itself to find iPhone apps of interest. Of the services mentioned here, it appears that AppBeacon and Apptism have the most value, even if they do require that you create an account. For my personal use, it seems that AppBeacon offers the most utility of all the services.

Is the App Store’s current method of organizing/finding apps sufficient for you? Do these services mentioned have any added benefit for you? What could Apple do to organize the App Store and make it more efficient for finding apps?

Has the U.S. Wireless Data Boom Stalled?

While the U.S. wireless industry has been ravaged by brutal price wars when it comes to plain-vanilla voice minutes, carriers big and small have managed to turn in profits and show hefty growth, thanks to growing demand for wireless data services. In the fourth quarter, Verizon and AT&T raked in about $6 billion just on wireless data. Indeed, as Verizon Wireless CFO Doreen Tobin said on that company’s earnings call:

We are still in the early stages of non-messaging services, with relatively modest adoption rates so far. So, we continue to see plenty of upside potential…and as the proliferation of new devices stimulate demand for more and more wireless data usage. Smartphone sales continue to accelerate…obviously we expect that the ARPU, particularly the data component, will be significantly higher from these devices.

Taken together, the results were, as Stacey noted in her post last week, making wireless data looks recession-proof. A week later, we’re not so sure.

Today, Sierra Wireless, a Richmond, British Columbia-based maker of wireless modems, said it’s cut 56 jobs, or 10 percent of its staff. “Based on the expectation that economic uncertainty will continue for the foreseeable future, we felt it was prudent to reduce our cost structure now, in order to mitigate the potential impact of this uncertainty on our business,” CEO Jason Cohenour said in a press release.

Last week, UBS Research in a research note pointed out that AT&T had 1.25 million 3G laptop subscribers as of the end of the fourth quarter of 2008. Net card additions had fallen 121,000 from the 186,000 additions in the third quarter and 166,000 in the second. This was “likely due to weakening spending at both businesses and consumers,” said UBS. Going forward, severe job losses and overall belt-tightening (including less travel) on the part of companies will reduce the number of 3G laptop subscribers as well. It is going to impact everyone — from AT&T to Verizon to Sprint. (I have contacted Verizon and Sprint about this and will update the post after I receive their details.)

Now take Sierra’s announcement and marry it with slowing sales of 3G laptop connections at AT&T, and we might be looking at the first signs of a wireless data slowdown. The only silver lining for carriers is that demand for smartphones like the iPhone and the BlackBerry Storm, which bring in a lot of data dollars, is still strong — for now!

Page 1 of 36 in Apple Earliest ⇒

Apple Inc. in the news

Loading...

Recommended Reads

The world in the iPod
The microchip that runs Apple's popular music player is made in India, Taiwan, China and Silicon Valley. Is this an example of how globalization works to everyone's benefit -- or a sign that the world economy is about to roll over America?
By Andrew Leonard, Salon

iLove it or iHate it
Is Apple's new blue bombshell a hit or a dud?
By Janelle Brown and Scott Rosenberg, Salon

An end to the Apple turnover
Steve Jobs accepts the inevitable -- and embraces the CEO title.
By Lydia Lee, Salon

Steve Jobs' iTunes dance
Now the Apple CEO says he would gladly sell songs without digital restrictions, if the record companies let him. That's hardly a brave defiance, and besides, I don't believe him.
By Cory Doctorow, Salon

Apple's iTunes sells 5 billion songs, but you don't own them
Why DRM means your music isn't really yours.
By Farhad Manjoo, Salon

Steve Jobs’ 2009 letter to the community about his health.
Terse and obfuscatory, this thing is Jobs all over.

Apple's obsession with secrecy grows stronger
Apple’s decision to limit communication with the media, shareholders and the public is at odds with the approach of other companies, which are embracing online outlets like blogs and Twitter.
By Brad Stone and Ashlee Vance, The New York Times

The Untold Story: How the iPhone blew Up the wireless industry
This 4.8-ounce sliver of glass and aluminum is an explosive device that has forever changed the mobile-phone business.
By Fred Vogelstein, Wired

A list of Steve Jobs' best quotes
An example: "The cure for Apple is not cost-cutting. The cure for Apple is to innovate its way out of its current predicament."
By Owen Linzmayer, Wired

The Secret Diary of Steve Jobs
Fake Steve Jobs tells all in this hilarious and often informative act of fraudulent auto-blography.

Currently in Salon