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August 3, 1999 |
Only the hardiest flight attendants remained mentally and physically
unscathed after working a typical three-and-a-half-hour flight. The Saturday night
departure (a.k.a. the Saturday Night Special) was particularly rough. There
was always a fight, always a problem, always an incident to add to the pages
of airline folklore. On one particularly comical Saturday Night Special, I
watched a new flight attendant experience a complete nervous breakdown
while she collected tickets at the boarding gate. A wave of overanxious New
Yorkers -- the likes of which the poor, naive Texas girl had never seen
before -- descended upon her, trying to board the airplane all at once. From
my faraway position at the aircraft end of the jet bridge, I could hear her
frantic shouts: "Please, please, back up," she cried. "Y'all listen to me ... Oh my Gawd,
nooooooo!" Forgoing my assigned position at the aircraft entry door, I stepped into the
jet bridge, looked down the corridor and saw the funniest sight of my
airline career. The flight attendant was sprinting toward me -- arms
flailing, knees pumping, big hair splashing around her head like a waterfall
gone berserk. She was being followed by a herd of heckling passengers. "They won't listen to me, they won't listen to me," she cried. "They won't
listen to me, they won't listen to me," mocked a voice from the approaching
mob. Riotous laughter erupted inside the jet bridge. But from the flight
attendant's perspective, it might just as well have been Mount St. Helens
erupting. Crazy with panic, she shifted into Michael Johnson gear. I
had no idea a country gal could run so fast wearing three pounds of make-up and
two-and-a-half-inch heels. She seemed to be more than 10 feet away when she
launched herself, flinging her arms and legs around me as if I were a
soldier returning from war and she the expectant fiancée. Sobbing
uncontrollably, twin rivers of snot running from her flaring nostrils, she
trembled like scrub brush in a cold Siberian breeze. With the sobbing flight attendant still glued to me, and a smile struggling
to blossom on my pseudo-serious face, I announced to the passengers that
boarding would commence in a moment. They waited impatiently -- smirking,
rolling their eyes, jostling for position with an elbow or a knee -- while a
co-worker escorted the traumatized flight attendant to a lavatory where she
could collect herself. But she never did. The very next day she submitted
her resignation and returned home to Texas, where only the cattle stampede. Such was life on the San Juan Special. The passengers ate you up and spat
you out; only the strong survived. During the beverage service, it was not unusual for a female passenger to
demand a can of Coca Cola. Not for herself, mind you. The high-octane soft
drink was to feed to her infant child. S.J.S. flight attendants have been
known to shake their heads and sigh while pouring oceans of Classic Coke into
baby bottles. I've done so many times myself. To add insult to a very
possible long-term injury, the same retro-mommy might request five or six
packs of sugar, which would be torn open, poured into the baby bottle filled
with Coke and then, like a tit plump with sugar and caffeine and carefully
balanced phosphoric acid, the bottle would be jammed into the screaming
infant's mouth. At any time during the flight you might witness a card game with serious
money involved. Gold chains were de rigueur, boom-boxes optional. Rumor had
it that on one exceptionally rambunctious flight, a group of hookers worked
the coach-class lavatories. Passengers who wished to use the lavs for
conventional purposes simply had to wait. Patience never fared well on the
San Juan Special, however. Whenever the lavs were occupied, even when
hookers weren't on board, passengers sometimes found creative ways to purge
their swollen bladders. Once I saw a man standing absently a few feet away
from the lavatory. Upon closer inspection, I realized he was peeing into a
free-standing garbage bag. As if squirted from a figurine in some debauched
European fountain, the golden arc of fluid glistened in the dim cabin light.
Considering the distance between man and bag, the passenger was blessed with
remarkable aim and trajectory. Had we been young boys engaged in a peeing
contest, I might have been impressed. But we were grown men on a goddamn
airplane. I walked up beside him, threw up my hands in exasperation and
yelled, "What the hell are you doing?" He tossed a sidelong glance, nodded
his head and simply smiled the smile of a man who had finally found relief. On my very first Saturday Night Special, New York police officers were
summoned to the departure gate to break up an airplane brawl. The fight was
initiated during the boarding process, by two men who, as children, probably
had suckled a million Coke-filled baby bottles. Here's how the action unfolded. | ||
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