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Tuesday, Jul 29, 1997 7:00 PM UTC1997-07-29T19:00:00Zl, M j, Y g:i A T

Newsreal: The Banana Peel Syndrome

The critic who exposed America Online's ill-fated telemarketing scheme explores why the nation's biggest online service keeps making such PR gaffes.

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on July 1, America Online quietly rewrote its Terms of Services, giving subscribers 30 days notice of certain changes, along with a warning that continued use of AOL “constitutes acceptance of all such changes.” Buried among the changes were plans to “make available” the phone numbers of their 8 million subscribers to telemarketers.

I stumbled across it by accident July 16, and mentioned it in an AOL newsletter I send out to more than 12,000 e-mail subscribers. Last Tuesday — nine days before the changes were to go into effect — Bloomberg picked up the story, followed by CNET, the Wall Street Journal and CNN. Two days later, according to the Wall Street Journal, New York Attorney General Dennis Vacco, who has been something of a thorn in AOL’s side, contacted the Virginia-based company. Thursday afternoon, reportedly minutes before Vacco took to the airwaves on CNBC, and with a firestorm of criticism raging, AOL withdrew the telemarketing scheme and has since spent considerable time attending to damage control.

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David Cassel is an Oakland, Calif.-based freelance writer covering the Internet and popular culture.  More David Cassel

Thursday, Mar 24, 2011 9:50 PM UTC2011-03-24T21:50:00Zl, M j, Y g:i A T

The stupid saga of Andrew Breitbart and the Huffington Post

The "liberal" news site promotes a notorious right-wing propagandist -- until he insults one of Arianna's friends

Arianna Huffington and Andrew Breitbart

Arianna Huffington and Andrew Breitbart

So! Arianna Huffington — recently put in charge of all the “content” at AOL following the dial-up ISP’s acquisition of her former “liberal Drudge” Internet newspaper — gave a blog to her old friend Andrew Breitbart. Breitbart helped build the HuffPo, back when he was just another loudmouth Hollywood conservative and not the even louder-mouthed full-tilt culture warrior he is today (thanks in part to training at places like the Claremont Institute). Hundreds of people — many of them idiots, frauds, and liars — have blogs at the HuffPo. But the HuffPo actually promoted Breitbart’s writing on the front page of the site.

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Alex Pareene

Alex Pareene writes about politics for Salon. Email him at apareene@salon.com and follow him on Twitter @pareene  More Alex Pareene

Tuesday, Mar 15, 2011 10:16 PM UTC2011-03-15T22:16:00Zl, M j, Y g:i A T

TechCrunch’s Alexia Tsotsis stands up for snark

More troubles at AOL, and why you should never tell a blogger to "tone it down"

Alexia Tsotsis, blogger, will not tone it down

Alexia Tsotsis, blogger, will not tone it down

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Bloggers are journalists in the traditional sense of the word. They rarely get paid as much, often don’t get benefits, and considering the high turnover rate at most online publications, don’t ever have to worry about figuring out what a 401k is. But profession aside, bloggers also differ from journalists in that they aren’t as beholden to the publication they work for, and since they have less to lose than a guy working at the Wall Street Journal for 20 years, don’t feel the need to kowtow to every order that comes from up high.

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Drew Grant is a staff writer for Salon. Follow her on Twitter at @videodrewMore Drew Grant

Wednesday, Feb 16, 2011 7:01 PM UTC2011-02-16T19:01:00Zl, M j, Y g:i A T

I’m an AOL chatroom junkie

It's been 10 years, and I'm more addicted to my online community of politicos than ever

I'm an AOL chatroom junkie

My name is Gael McCarte, and I am an AOL political chat room junkie. It started gradually. One chat at a time. That was 10 years ago.

At first I had it under control. Then slowly, it took over my life. Whenever I heard something on the news, I’d need to discuss it with others who cared as much as I did.

And now when I talk about Blue, and Cloud, and Muf, and Cheezie, and BBD and Just, my family understands. They’ve had to adapt.

On nights when sleep eludes me, I pillow prop in bed and chat through clicking keys with other insomniacs. I’m not interested in supporting opinions. I seek out those who don’t share my political point of view but who can discuss their own intelligently.

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Tuesday, Feb 8, 2011 1:16 PM UTC2011-02-08T13:16:00Zl, M j, Y g:i A T

Can Huffington transform AOL like she has herself?

The media world is abuzz with speculation about the AOL/HuffPost merger. Can Arianna bring home the bacon?

Arianna Huffington

FILE - In this Sept. 23, 2010 file photo, Arianna Huffington speaks at the Clinton Global Initiative in New York. It was announced Monday Feb. 7, 2011 that AOL Inc. is buying online news hub Huffington Post and that Huffington will be put in charge of AOL's growing array of content. (AP Photo/Mark Lennihan, file) (Credit: AP)

AOL can only hope that longtime political gadfly and budding media baroness Arianna Huffington proves to be as adept at engineering corporate transformations as she has been at personal ones.

Since she became a prominent public figure as the wife of a multimillionaire running for the U.S. Senate in 1994, Huffington has been a darling of Bill Clinton-bashing conservatives and a heroine for liberals railing against President George W. Bush and the Iraq war.

She disavowed have any interest in becoming a political candidate herself during her husband’s unsuccessful campaign only to make an aborted run for California governor in 2003. She has been criticized for falling under the influence of self-help gurus and hailed for having the courage to pursue her own convictions.

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Tuesday, Feb 8, 2011 12:14 AM UTC2011-02-08T00:14:00Zl, M j, Y g:i A T

AOL HuffPo buy signals news, ads push

AOL's shift equals a new direction

AOL Huffington Post

A small AOL placard is displayed on their offices in New York, Monday, Feb. 7, 2011. Internet company AOL Inc. is buying news hub Huffington Post in a $315 million deal that represents a bold bet on the future of online news. (AP Photo/Seth Wenig) (Credit: AP)

AOL Inc.’s $315 million deal to buy news hub Huffington Post signals that it is serious about building its profile as a media company as its legacy dial-up Internet business dies away.

The acquisition announced Monday is AOL CEO Tim Armstrong’s most aggressive play so far as he tries to reshape a fallen Internet icon and boost efforts in news and online advertising. It is the largest purchase the company has made under Armstrong, a former Google advertising executive hired by AOL to engineer a turnaround.

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