Farhad Manjoo

An open invitation to election fraud

Not only is the country's leading touch-screen voting system so badly designed that votes can be easily changed, but its manufacturer is run by a die-hard GOP donor who vowed to deliver his state for Bush next year.

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An open invitation to election fraud

As if the public image of punch-card voting machines had not already been bruised and battered enough, on Sept. 15 the 9th Circuit Court of Appeals went for the K.O. Punch-card voting, a three-judge panel of the court said in its ruling halting the California gubernatorial recall election, is an embarrassment to our high-tech times: “Just as the black and white fava bean voting system of revolutionary times was replaced by paper balloting, and the paper ballot replaced by mechanical lever machine, newer technologies have emerged to replace the punch-card, including optical scanning and touch screen voting.”

But according to Bev Harris, a writer who has spent more than a year investigating the shadowy world of the elections equipment industry, the replacement technologies the court cited may be worse — much worse — than the zany punch-card systems it finds so abhorrent. Specifically, Harris’ research into Diebold, one of the largest providers of the new touch-screen systems, ought to give elections officials pause about mandating an all-electronic vote.

Harris has discovered that Diebold’s voting software is so flawed that anyone with access to the system’s computer can change the votes without leaving any record. On top of that, she’s uncovered internal Diebold memos in which employees seem to suggest that the vulnerabilities are no big deal. The memos appear to be authentic — Diebold even sent Harris a notice warning her that by posting the documents on the Web, she was infringing upon the company’s intellectual property. Diebold did not return several calls for comment.

The problems Harris uncovered are not all that surprising; technologists have been warning of the potential for serious flaws in electronic voting systems — especially touch-screen systems — for years. In July, scientists at Johns Hopkins and Rice found that security in Diebold’s voting software fell “far below even the most minimal security standards applicable in other contexts.” The report prompted Maryland Gov. Robert Ehrlich to order a review of the Diebold systems used in his state. Many of the world’s most highly regarded computer scientists have called on voting companies to build touch-screen systems that print a paper ballot — a “paper trail” — in order to reduce the risk of electronic tampering.

Activists have also questioned the political affiliations of the leading voting companies. Late last year, Harris found that Sen. Chuck Hagel, a Nebraska Republican, used to run the voting company that provided most of the voting machines in his state. And in August, the Cleveland Plain Dealer reported that Walden O’Dell, the CEO of Diebold, is a major fundraiser for President Bush. In a letter to fellow Republicans, O’Dell said that he was “COMMITTED TO HELPING OHIO DELIVER ITS ELECTORAL VOTES TO THE PRESIDENT NEXT YEAR.”

But the problems Harris found in Diebold’s system are perhaps the best proof yet that electronic voting systems aren’t ready for prime time. Indeed, the vulnerabilities in the software, as well as the internal memos, raise questions about the legitimacy of the California recall election. In its ruling, the 9th Circuit Court put the election on hold until the six counties that currently use punch-card systems — six counties that comprise 44 percent of the state’s voters — upgrade their systems. On Monday, 11 judges on the 9th Circuit reheard the recall case; they may very well allow the election to go ahead on Oct. 7. If the recall vote is put on hold until March, however, many may wonder whether to trust the results: Four of the six punch-card counties — including the largest, Los Angeles and San Diego — have plans to upgrade to Diebold machines by March. (UPDATE: On Tuesday, the appellate court ruled that the recall would go ahead as originally scheduled, on Oct. 7.)

Harris is a literary publicist and author whose investigations into the secret world of voting equipment firms have led some to call her the Erin Brockovich of elections, and who is now writing a book called “Black Box Voting.” She spoke to Salon about her findings, by telephone, from her home in Seattle.

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Tell me about the flaw you uncovered in the Diebold system.

Well, we uncovered a few problems in the memos, but the first one that we published specifically supported the flaw that I wrote about in July of 2003. And to my surprise these memos admitted they were aware of the flaw, and it was actually brought to their attention by Ciber labs — which is a certifier — in October 2001, and they made a decision not to fix it.

So it was brought to their attention two years ago?

Right.

So what was the flaw?

Specifically the flaw was that you can get at the central vote-counting database through Microsoft Access. They have the security disabled. And when you get in that way, you are able to overwrite the audit log, which is supposed to log the transactions, and this [audit log] is one of the key things they cite as a security measure when they sell the system.

So you can break in and then hide your tracks.

You don’t even need to break in. It will open right up and in you go. You can change the votes and you can overwrite the audit trail. It doesn’t keep any record of anything in the audit trail when you’re in this back door, but let’s say you went in the front door and you didn’t want to have anything you did there appear anywhere — you can then go in the backdoor and erase what you did.

Who would have access to this? Are we talking about elections officials?

A couple situations. Obviously anybody who has access to the computer, whether that’s the election supervisor, their assistants, the IT people, the janitor — anybody who has access to the computer can get into it.

Where is this computer — is there one per county?

Yes, there’s one per county.

The other situation would be supposing someone gets in by either hacking the telephone system or by going backwards in through the Internet, because the Internet does connect to these GEMS computers, even though they deny it. A lot of the press watches election results come in on the Web and what they’re watching is actually being uploaded directly off the GEMS computer.

These computers in the counties are connected to the Internet, and someone can go through the Internet —

– and just go into it, correct. It would be as the results are uploading. You see, they make a big point of the fact that there’s no Internet connection to the voting machine, but that’s sort of parsing the issue. That’s true, in the polling places there’s no Internet connection, but the voting machines connect into the GEMS machine through modem. And the GEMS machine then connects to the Internet, and that’s what the press watches.

And somebody who knows about this can go to each one of those GEMS machines and have access to the vote and change the results?

Yes, as they’re coming in.

What led you to believe that there might be this flaw in the first place?

Well I work with about 22 computer programmers who have been looking at this stuff — I’m not that brilliant. Immediately when they began looking at the GEMS program they began commenting on the fact that it has no — it’s something called referential integrity. And what that means is that there are many different ways that it can become vulnerable to hacking. It has to do with how one part of the database is hooked into the next part.

I got a call from one of our more brilliant computer programmers — he’s got quite a few advanced degrees — and he called me on a weekend and he said, “I want you to go to your computer.” And he walked me through it just like a support tech does — open this panel, click this, do this, do that. And as I’m doing this it was appalling how easy it was. Once you know the steps, a 10-year-old can rig an election. In fact it’s so easy that one of our activists, Jim March in California, put together a “rig-a-vote” CD. He’s been going around showing it to elections officials, and now this CD has been making its way to Congress members.

It’s shocking. All you do is double-click the icon. You go backwards through the Internet to that county computer, and if you have Microsoft Access on your machine you can walk right into that election database while it’s open. It’s configured for multiple access at the same time. You can be in there changing things and you can change anything you want.

There’s nothing — no security in this?

No, in fact in the memo, [Ken Clark, an engineer at Diebold] says specifically that they decided not to put a password on it because it was proving useful. They were using the back door to do end runs around the voting program. And he named two places where they were doing this, Gaston County, N.C., and King County, Wash.

Right, in the memo he says, “King county is famous for it. That’s why we’ve never put a password on the file before.” What does that mean? Why would the counties find this useful?

I have no idea what they were doing. [But] because you can change anything on the database, they could have been doing anything, whether it was nefarious or just fixing a stupid thing that they had done. The problem is this: You should set up the program so that anything you do is going to be recorded and watched and audited — it’s official. There’s nothing you can do that’s legitimate by going into a back door that never records anything. If you need to go change some vote total because they came out wrong, that needs to be done publicly and the candidates should be aware of it. You don’t do that by going into a back door.

What do officials in these counties say?

Well in Gaston County it was done by a Diebold employee. [In the memo, Clark says this employee, identified only as "Jane," "did some fancy footwork on the .mdb file in Gaston recently."] I would assume that someone would need to contact Diebold. For King County, it doesn’t say whether an election official did it or whether [Diebold] did it.

But it is curious wording — King County is famous for it.

I know! Dave Ross, who has a radio show in Seattle, called King County and asked if they would like to explain it and they said no. [In an interview with Salon on Thursday, Dean Logan, King County's elections director, could not immediately say what the reference to his county in the Diebold memo could mean. Logan, who said he has just been on the job two weeks, said he would check with members of his staff and call back.]

And these counties are still using Diebold systems?

They still are.

Where else are Diebold systems being used?

They’re in 37 states. And, by the way, this flaw that we’re discussing right now affects optical-scan and touch-screen machines equally. They both come into the GEMS program.

Diebold is actually the fastest-growing voting company in the United States right now. The reason they’re the fastest-growing is they tend to sell a whole state at a time. They sold to the state of Georgia, the state of Maryland, the state of Arizona. They’re trying to sell the state of Ohio. They also picked very large metro areas.

Georgia used Diebold’s touch-screen machines in 2002, right?

Yes.

And Georgia also had some wacky results, right?

They did. They had six upsets. The most famous one is Max Cleland [the Democratic senator and the incumbent]. That’s because he was quite far ahead in the polls and an 11-point shift happened overnight and [Republican] Saxby Chambliss won instead. And the other upset that surprised people was Sonny Purdue, who was the first Republican governor elected in 134 years.

Do you think those elections were legitimate elections?

Well, I think that it was an illegal election in that they had no idea what software was on the machines at the time. Georgia was a situation where they had changed the software not once or twice but seven or eight times so it went through so many permutations without even being examined by anyone, and nobody has any idea what the machines did. [Harris says she confirmed these preelection changes to Diebold's software in conversations with Georgia voting officials, but Diebold denies that any changes were made. In February, Joseph Richardson, a spokesman for the company, told Salon: "We have analyzed that situation and have no indication of that happening at all."]

I do find this suspicious — they have since scrubbed clean the flash memory and gotten rid of the small cards that store the results from each touch-screen machine. They’ve overwritten it with a whole new thing. What’s amazing is you keep paper ballots for 22 months, and they’re an awful lot bulkier than these credit card-size memory cards, but for some reason they felt compelled to get rid of them all. They have also overwritten all of the GEMS programs in the counting machines. They’ve gone through and overwritten everything in the state.

OK, so we should talk about how Diebold responded to your posting these memos.

As soon … a few days after we posted them they sent us a cease-and-desist letter — interestingly authenticating the memos and laying claim to them, telling us that they were copyrighted. So they claimed copyright and they told us to take them off the Web.

Right. By claiming copyright they’re saying they own them, so that seems to indicate they are authentic memos.

Exactly.

So what’s your response to their copyright claim?

Well, I don’t believe you can protect intent to break the law by slapping a copyright on it. And the memos that we posted show that the law has been broken. If you can protect intent to break the law, all anybody would need to do is take their bank robbery plans and put a copyright on it, and then say nobody can look at them because they’re copyrighted.

Do you really think that their memos show intent to break the law?

Oh yes, yes. The Ken Clark memo is absolutely clear. It says they have been aware of these security flaws for years and they have chosen not to correct it. He says something to the effect of, find out what it will take to make this problem go away. [Referring to a voting equipment certifier, Clark tells a colleague to "find out what it is going to take to make them happy."] He says if you don’t mention [a problem] you may “skate through” certification. And talking about doing “end runs” is not a good thing either.

And what’s disturbing is the very same thing that these memos are talking about — overwriting the audit log — in the presentation in which they sold their machines to the state of Georgia they specifically bring up the audit log and say that no human can change it. This shows they made fraudulent claims, frankly.

There’s a thing called a Qui Tam suit which citizens can file if they feel that federal money has been spent based on fraudulent claims. I haven’t done it because it gives you a gag order and I refuse to be gagged even for billions of dollars, but these things are wide open for such a thing. If you go and look at the sales documents, they made one claim after the next.

So because the memos show what you say is clear intent to break the law, that’s why you don’t think that they have a valid copyright claim.

Well, the other issue is an overriding public interest. We are told that we are to depend on these systems in 37 states and yet they are admitting that they are easy to tamper with.

Are you going to respond to them?

Well, these memos are on the Web in so many locations that we took them off and put a link to someone else who put them up. So that fulfills our requirement under the law.

But do you know if it’s possible for you to face any –

– any retaliation? It’s certainly possible that they will try retaliation, and if so I will use the full extent of the law available to me for full discovery of everything. And I think that going through discovery will become a very uncomfortable process and perhaps put some people in jail … Not on our side, by the way.

At this point activists are now taking these memos from various places on the Web into their state attorneys general and asking for an investigation, and since Diebold has now authenticated them it’s no longer, “I found this on the Web,” it’s, “I found this on the Web and Diebold says they wrote them.”

When Diebold is put to greater scrutiny, won’t the elections officials say, “We won’t go with Diebold, but we’ll use touch-screen systems from this company or this company?”

Well, I think that won’t fly in the long run because the same illness is afflicting all of them, and that is that they are not auditable and secret. The solution is pretty simple and obvious, and that is to get properly auditable machines. A lot of the security stuff goes away — the most bulletproof system that I know anyone has come up with is one that is a touch screen but then prints a ballot that the voter verifies.

Whatever the software is doing, if you have something with a really bulletproof audit — the voter verifying the paper, and the computer tally — if those two things match, you’ve got a pretty good confidence level.

If Diebold, ES&S and Sequoia want to come up with a nice paper trail, voter-verified paper trail that’s a touch screen, I’m supporting them. But right now they’re fighting it tooth and nail.

How are they fighting it?

For one thing they had a meeting on Aug. 22 — the voting machine manufacturers and the Election Center [a nonprofit management division of the National Association of State Election Directors, which handles part of the voting-machine certification process] and a lobbyist. The whole purpose of this meeting was to try to get the public to figure out how to accept machines without a paper trail.

How did you find out about this meeting?

Actually, this is kind of funny. My publisher found out about this. It was a teleconference and he just called in under his own name and nobody asked him where he was from, and he sat in on the whole meeting. [Harris' publisher, David Allen, posted notes on the meeting on his Web site.]

The meeting had quite a few things of concern in it. They were being told that as an industry they had to come up with $200,000 in seven days in order to come up with a P.R. campaign to whitewash their P.R. problem, as they put it.

So apparently they feel they have a problem?

Yeah, they do. And in this particular meeting, one of the things they discuss is, they say, “Now we need to make sure the press never finds out this because we don’t want them to know we have a problem.” [According to David Allen, Harris Miller, the president of the Information Technology Association of America, said, "We just didn't want a document floating around saying the election industry is in trouble, so they decided to put together a lobbying campaign."]

Was there anything discussed about addressing the problem?

Absolutely, what they want to do is not fix the problem, but they agreed to fix the perception of the problem.

Did they indicate what they thought would be a problem with printing paper ballots?

No. It was a foregone conclusion that we don’t want paper.

But they say that they would try to convince the public that having no paper is fine?

Right.

It’s rather confusing why they’re fighting this …

Yes, actually I find it a little bit suspicious frankly.

What do you mean by that?

Well — it just seems like, OK, most of us who’ve ever run a business before, you know what the public wants. Diebold could have early on become a hero by saying, “You know what, this is a problem, but here’s what we’re going to do. We’re going to make sure that you guys have what you want, we’re going to get you this paper ballot.” And instead there’s this huge amount of money being expended to avoid it. It’s such a simple solution — it’s too much fighting over something that’s so simple and that is pretty much agreed on by all of the tech experts anyway.

The last thing I wanted to talk to you about is the California recall.

Hey, you Californians. What in Sam Hill are you doing?

Well — as you know, the other day the 9th Circuit Court ruled that the election should be put on hold because punch-card systems are being used in six counties. Do you have any opinion on that — on whether it’s a good idea to hold off on the election because of the punch-card systems? Isn’t it better to have punch cards than touch screens?

Well, here’s my opinion on that. First of all I don’t understand why you guys are doing this election, but be that as it may. There’s a study by MIT and Caltech from 2001, and it found that optical scans lose about 3 percent of the vote, punch cards lose about 4.1 percent, and touch screens lose 5.7 percent. [Harris' numbers are a bit off. The Caltech MIT study, which was one of the most thorough investigations into what went wrong in the 2000 election, analyzed "residual votes" -- "uncounted, unmarked and spoiled ballots" -- caused by different types of voting machines. For the presidential race, 2.5 percent of all votes cast on punch-card machines were residual votes; the rate was slightly lower, 2.3 percent, for touch-screen machines. But in gubernatorial and senatorial races, punch-card machines had a 4.7 percent error rate, while touch-screen machines had an alarming 5.9 percent error. The study's 95-page report is available here.]

If you’re going from punch cards to optical-scan ballots, that is an upgrade, but if you’re going from punch cards to touch screens, that makes no sense. According to the research, the one system that is currently being sold that is less accurate than a punch card is a touch screen. The court decision doesn’t make a lot of sense to me. It sounds to me that, as is so typical with this, you have people who really don’t understand the issues and don’t understand much about how the computer programs work forming decisions based on a combination of what politicians and vendor P.R. people say.

But one of the problems with optical-scan ballots is that you have to print up a lot of paper — and, you know, if this election is postponed until March, a lot of the counties are going to have huge bills because they have to print new ballots.

Oh, goodness! I hadn’t thought of that. Huge, huge bills, completely wasted.

So isn’t that an argument for touch-screen voting?

I think the touch screens, if they had a paper trail so that we could do a proper audit, they would be my choice. The thing is if you speak Chinese, they can print something in Chinese. There would be no reason for all these combinations of ballots that folks have. It’s kind of a nightmare which would be solved with the touch screens that can print.

Yes, I imagine that’s one of the main selling points for touch-screen machines.

I would think so. It’s just that they’re not auditable. I’m not opposed to it, and I think it has tremendous advantages, but it just needs to be auditable. That’s a deal-breaker — it has to be auditable. And why I’ve been so down on Diebold is because they’re the poster child for why it has to be auditable.

The thinking man’s action hero

Using paper clips, chewing gum, chocolate and down-home ingenuity, MacGyver always saved the day. Let's bring him back -- and give him a girl!

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The thinking man's action hero

It isn’t necessary to explain how, in the pilot episode of “MacGyver,” our mulleted, Midwestern hero gets himself trapped inside a top-secret research bunker overflowing with sulfuric acid. Suffice it to say, he needs to find a way out, and probably soon (because government agents are fixing to fire a missile at the bunker to prevent the acid from spilling into a nearby aquifer). Plus, he has to save the people he has found inside (among them a gun-wielding climate scientist who wants destroy the bunker in an effort to set back research into an ozone-layer-ruining weapon of mass destruction). Fortunately, MacGyver has a few chocolate bars, a scrap of sodium metal, a cold capsule, a pair of binoculars and cigarettes.

He uses the chocolate to plug up the leaking tank of acid — sulfuric acid reacts with sugar to form a kind of glue. The sodium, scraped into the shell of the cold capsule and splashed into a sealed bottle of water, makes for a handy time-delay bomb, which proves useful for blowing through a wall that blocks the group’s escape. The smoke from the cigarettes illuminates the bunker’s laser-beam security system that he has to get through to move through the bunker (no secret underground research lab is complete without lasers); MacGyver uses the binocular lens to aim the laser at its own control unit, shutting down the security system.

But how does he get out of the bunker? Oh, that’s the easy part: MacGyver finds a switch that controls the lights in an above-ground control tower. He flashes the lights on and off to send an SOS message in Morse code. The guys in the tower, realizing Mac’s in the bunker, alive, call off the missile — and for the first of 139 times during the show’s seven-year run from 1985 to 1992, MacGyver saves the day.

This first episode is nearly perfect. It neatly telegraphs MacGyver’s soul: A laid-back fellow oozing can-do heartland ingenuity, MacGyver is handsome but dorky, charming but self-effacing, a friend to orphans and children with disabilities, tolerant of people from foreign lands, and though he has every opportunity for indiscretion, he’s always a gentleman around women. MacGyver, played by the affable Richard Dean Anderson, works as a secret agent for a vaguely defined defense contractor whose intentions are always of the best sort. His gigs are of the usual action-hero variety — find stolen missiles, escape assassins, rescue civilians, humiliate dictators. But his near chastity, along with his staunch opposition to guns and capacity to solve every problem through the judicious application of chemistry and physics, sets him apart from other action stars. MacGyver is the thinking man’s hero.

Though, actually, when you go back to watch his adventures two decades after they first aired, you discover Mac’s target audience probably consisted mainly of boys, not men. I started watching the 139-episode DVD boxed set a few weeks ago, shortly after gadget blogs gleefully reported that Lee David Zlotoff, the series’ creator, said he was thinking of making a “MacGyver” movie. This jogged in me memories of boyhood, especially of how, after watching each MacGyver trick, I’d feel a bit invincible: I was small, but I was clever. Like MacGyver, I could take them.

But to adult eyes “MacGyver” is often too goofy by half. It’s not just that his tricks are improbable. At times — like when he interprets a deaf friend’s dreams to find clues to an impending missile theft — they seem to violate the show’s premise, that science beats brawn. In these instances, MacGyver doesn’t use science; he uses magic.

Then there are the children he befriends and the liberal orthodoxies he defends — tendencies that bump the show’s preachiness dial. Mac’s always popping up in foreign countries — Afghanistan, Myanmar — and running into kids and peasants who are oppressed by unsmiling overlords. In just about every second episode, he’s teaching kids about the dangers of guns, a position that, we learn in one episode, he came to as a boy, when a friend of his was killed by a gun. The antigun thing is a little specious, though: MacGyver’s got nothing but nothing but love for explosives, painful booby traps, fire extinguishers rigged up as projectiles, and enormous boulders that he sets up to fall on villains. The real reason he doesn’t use guns is obvious — he’d be able to shoot his way out of most traps, and that would be too easy.

I don’t mean to get down on “MacGyver.” There’s something in its flaws worthy of re-viewing, a particular moment in America preserved on TV. MacGyver is meant to exemplify a certain noble strain of American power. He doesn’t take the easy way out, and when in a jam, he uses what he finds around him to ingenious effect. If you strain you see a greater American story here too — that his ingenuity is frequently too good to be true, and leads to pat, uncomplicated endings that call for no greater reflection.

There’s also something striking about “MacGyver’s” moment in TV. Watch this show as a yardstick to measure how far we’ve come. Even the simplest dramas today — I’m looking at you, “CSI” — are complex and multilayered next to “MacGyver,” which underlines and explains everything, gums up all dialogue with exposition and introduces new, throwaway characters in each episode. There’s much hand-holding here: Even in foreign countries, everyone speaks English, every villain is one-dimensionally evil, and every tender moment is helped along by a swelling score.

But that’s why I hope someone makes a “MacGyver” movie. Mac needs a makeover. Lift him up to big-budget action standards — give him a story line that can span a couple of hours; give him a girl to love, but who may also cross him; give him a more complex mission (maybe to find out who’s putting all the salmonella in our salads?); and give the whole package fast, Paul Greengrass-style editing. Also, make sure one of his crazy solutions involves Mentos — people online go crazy for tricks with Mentos. Do all that and we might yet have a lasting American hero.

* * * * *

Read more of Salon’s Re-Viewed, offering a fresh look at great TV shows available on DVD.

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Goodbye to Machinist

Yo, I'm out.

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Goodbye to Machinist

Today much of the tech world is sad that the iPhone 3G’s launch is going so miserably. But I’m sad that it’s my last day at Salon.

I’ve accepted a job at Slate, where, starting next week, I’ll be writing a twice-weekly technology column. Machinist will go on a break for a week, after which a guest blogger will bring you the latest tech dish.

I joined Salon in 2002, and since then I’ve written about, among other things, Smart Cars, robotic vacuum cleaners, muffin toasters, voting machines, architecture and 9/11, Tower Seven, Bill Clinton, Terri Schiavo, Florida’s elections, “The Wisdom of Crowds,” Malcolm Gladwell, Linux, Daniel Levitin, the copyright industries, Lawrence Lessig, The New York Times, Martha Stewart, a mnemonic to remember the Solar System’s planets, Google, garlic, stem cells, Comcast, Apple, Speedo, taxes, Social Security, Antonin Scalia, Barack Obama, the robots’ plan to take over the Earth, Howard Stern, Stringer Bell, Current TV, campaign finance reform, MoveOn, Howard Dean, Nintendo, Total Information Awareness, Java, Alice Waters, “The West Wing,” Robert F. Kennedy, Jr., the Washington Post, Judy Miller, and Hurricane Katrina.

I’m pretty sure there’s no other news outlet on the planet which would have given me such latitude, and I thank everyone here at Salon for that. I also want to thank all the readers who’ve read my work, not to mention praised me, hounded me, kept me up late at night swearing at the screen. Don’t ever change.

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“True Enough” at Google, and in San Francisco

A YouTubey presentation of my book.

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As I mentioned in the comments yesterday, I’m getting ready to depart this space; I’ll have a fuller explanation tomorrow, sometime before or after I get in line to buy the new iPhone.

In the meantime, I thought I’d add a note about one of the more fun events related to my book’s release — the opportunity I had, in May, to speak at Google’s headquarters in Mountain View.

It was thrilling not only for the splendor of the place — even their commodes are computerized — and the welcoming attitude of my hosts at the Authors@ program (the company buys your books and hands them out to employees for free), but also because Googlers seemed to intuitively grasp my argument and posed many penetrating questions.

Google records these things and posts them up on YouTube, so if you’re looking for something to watch while eating a sandwich at your desk, have at it:

Another thing on the book: I’ll be reading and signing at Book Passage in the San Francisco Ferry Building next week — 6 p.m. on Thursday, July 17.

If you’d like to talk about facts, rumors, conspiracy theories, and spin in the digital age, do stop by.

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The iPhone 3G reviews are in: It’s pretty good

But battery life suffers, and the GPS isn't as great as you hoped.

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Walt Mossberg (WSJ), David Pogue (NYT) and Edward Baig (USA Today) have been using the new iPhone 3G for a couple of weeks now, and today they all dish on their experiences.

They were all fans of the first model, and they’re pretty happy about the new model’s new features. The reviewers say the phone’s 3G network access leads to a much zippier Internet experience, that its audio quality has been dramatically improved, and that it cozies up to Microsoft’s corporate e-mail system.

But there are some drawbacks, too: Mossberg finds the battery life lacking, and Pogue says that that the phone’s GPS antenna is too puny to be of much use.

Here’s Mossberg on the battery life:

More important, in daily use, I found the battery indicator on the new 3G model slipping below 20 percent by early afternoon or midafternoon on some days, and it entirely ran out of juice on one day. I overcame this problem by learning to use Wi-Fi instead of 3G whenever possible, turning down the screen brightness and even turning off 3G altogether, which the phone permits.

The iPhone 3G’s battery life is comparable to, or better than, that of some other 3G competitors. But they have replaceable batteries. The iPhone doesn’t.

And Pogue on GPS:

Unfortunately, there’s not much you can do with the G.P.S. According to Apple, the iPhone’s G.P.S. antenna is much too small to emulate the turn-by-turn navigation of a G.P.S. unit for a vehicle, for example.

Instead, all it can do at this point is track your position as you drive along, representing you as a blue dot sliding along the roads of the map. Even then, the metal of a car or the buildings of Manhattan are often enough to block the iPhone’s view of the sky, leaving it just as confused as you are.

None of the reviewers were provided with applications that third-party developers are creating for the iPhone (these will go on sale at Apple’s online App Store). Mossberg, though, writes that he tried out some of these apps on an older phone, and was pleased with the results:

I tested a game that used the phone’s motion sensors to control the action, and I tested several programs from America Online (TWX), including AOL Instant Messenger; AOL Radio, which streams music from the Internet; and AOL’s Truveo video search engine. All worked very well.

These apps will also work on old iPhones as well as on the iPod Touch.

The iPhone 3G goes on sale Friday at 8 a.m. But some enterprising folks have gotten a hold of them already — check out the Boy Genius Report blog’s unboxing photos.

I talked about how to get an iPhone in my video for Current TV this week:

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Scary! YouTube ordered to hand your viewing history to Viacom

But there's a silver lining to one of the most bone-headed legal decisions in recent times.

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Update: This post has been updated with comments from Viacom.

In the fall of 1987, a freelance reporter named Michael Dolan learned that judge Robert Bork kept an account at Potomac Video, a D.C. rental shop. This was at the height of the contentious and ultimately failed Senate confirmation hearings for Bork’s nomination to the Supreme Court — so naturally, Dolan thought there was a story here, and he went to work on getting a peek at Bork’s video rental history.

It wasn’t hard work. Dolan popped into Potomac Video one afternoon and asked if he could look at Bork’s movie file. “There sure are a lot of them,” the assistant manager replied. “Is it OK if I make a Xerox copy?”

That was OK with Dolan; weeks later, he published Bork’s rental history in the D.C. alt-weekly the Washington City Paper.

Bork’s taste in movies was itself unremarkable (“First off, despite what all you pervs were hoping, there’s not an X in the bunch, and hardly an R,” Dolan wrote). But the publication sparked outrage from groups on the right and the left — including the ACLU and People for the American Way, which had vehemently opposed Bork’s nomination.

In 1988, Congress, spurred by the fear that the press might now easily unearth all politicians’ movie habits, passed the Video Privacy Protection Act, which remains one of the strongest privacy laws in the nation. The law prohibits stores from disclosing video histories unless ordered to do so by a court — and even then, customers must be given “the opportunity to appear and contest the claim” of any party seeking to learn what you watched.

I tell you all this as a historical wind-up to yesterday’s shocking news: In the ongoing copyright battle between Viacom and Google, a judge ordered Google’s subsidiary YouTube to hand over an enormous trove of data identifying who watched what and when on the video-sharing site.

Viacom’s lawyers argued that they needed this data to prove that “infringing” videos — e.g., clips of “The Daily Show” and “The Colbert Report” — were more popular than non-infringing user-generated videos. Presumably, if it proves this, Viacom might prevail in its argument that YouTube’s bread-and-butter was illegal videos, and thus owes some of its success — and billions of dollars — to media companies.

The database in question is astonishingly broad: Viacom asked for 12 terabytes of logs (approximately 12,000 GB) that detail each instance in which someone pressed Play on a YouTube video, plus the YouTube username of the viewer who watched it, the date and time at which the user pressed Play, and the IP address of the viewer’s computer. The database covers videos seen both on YouTube as well as those embedded on other pages: If you’ve never visited YouTube but have clicked on a YouTube video from your daily newspaper’s Web site, you’re in the database.

Google objected to Viacom’s request on the grounds that producing the database would be expensive, time-consuming, and would invade YouTube users’ privacy. The judge — Louis Stanton of the Southern District of New York — Judge Stanton dismissed all Google’s arguments. The company’s “privacy concerns are speculative,” he wrote. (PDF here.)

Such pat reasoning should give you a general sense of the depth of bone-headedness in Stanton’s ruling. As Kurt Opsahl of the Electronic Frontier Foundation points out, the Robert Bork-inspired Video Privacy Protection Act applies not just to video cassettes but to “audio visual material” in general. Clearly it should apply here, and clearly, millions of YouTube users ought to have been given a chance to fight this invasion of our privacy.

But the real villain here isn’t Judge Stanton — it’s Viacom. I’ve previously raked the company over the coals for suing, rather than enjoying the fruits of, YouTube’s success (for instance last year, when it sacrificed potentially millions in ad dollars by pulling down the popular MTV clip of Britney Spears’ poor performance at the Video Music Awards).

But now Viacom’s sinking lower: Not content to fight just Google, the company looks to be manning the deck against us all. Sure, Judge Stanton might call this “speculative,” but think on it a bit: If Viacom’s willing to take on Google, what qualms will it have in suing you or me, recording industry-style, now that it knows what we did on YouTube? (Update: Viacom says it can’t use this data to sue you.)

All’s not lost. Google might manage to reverse this decision on appeal, and Viacom, gauging the outrage, could decide to withdraw or limit its request.

But our real hope here is legislative or regulatory action. Indeed, optimistic sorts might see a silver lining here.

As privacy scholar Jeffrey Rosen has written, “The politics of privacy tends to be largely reactive, fired by heartstring-tugging anecdotes that capture the public imagination.” Just as the airing of Robert Bork’s video history was the kick-start Congress needed to fix a clear privacy hole born out of then-new technology, this ruling might backfire on copyright holders, pushing lawmakers, finally, to curb the privacy-invading reach of copyright fights.

What we watch on YouTube is every bit as personal as what one rents from a store like Potomac Video. Indeed, it might be more private, and more salacious — imagine the fun you’d have if you were looking for unsavory data about a future Supreme Court nominee in 12 terabytes of YouTube logs!

In his floor speech in favor of the Video Privacy Protection Act, Vermont Sen. Pat Leahy argued that new database technologies capable of tracking private behavior called for new privacy regulations. That was two decades ago — and it remains true, still.

——

Update: A representative for Viacom e-mailed me to say that I’m overreacting. “We have no ability (and absolutely no desire) to use this data to sue end-users,” he argued, pointing out that all discovery documents in the case are bound by this confidentiality agreement.

Under this agreement, no one at Viacom will get to see these YouTube logs — only Viacom’s outside lawyers and experts, as well as court personnel, will have access to the data. The agreement also restricts the data to this case alone, which would seem to prevent the company from using the logs to sue users individually.

Michael Fricklas, Viacom’s counsel, told the New York Times, “I can unequivocally state that we will not use any of this information to enforce rights against end users.” He added that the company is looking into ways to “anonymize” the logs “to enhance the security of information that will be produced.”

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