Blackberry outage in Europe, Middle East, Africa

Though service has been restored, the outage came at the time the iPhone 5 went on sale

Published September 21, 2012 12:36PM (EDT)

LONDON (AP) — BlackBerry says it has resolved an outage affecting users in Europe, Middle East and Africa — interrupting service for customers on the very day Apple Inc. unveiled its hot new iPhone 5.

BlackBerry announced the issues in postings on Facebook and Twitter on Friday, and said it fixed the troubles after a few hours. It apologized to customers for the inconvenience caused.

The outage brought up unpleasant memories of troubles with emails and chat messages last year that left users bereft for three days. In the United States and Canada, the outage was shorter, but many of the world's 70 million BlackBerry users were affected.

The timing could not have been worse: lines formed outside of Apple stores in Britain as the new iPhone 5 went on sale.

By Associated Press

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