Is AltaVista on the take?
Paid search results aren't a despicable sellout -- they're a sign that the search engines can't keep up with their job.
When AltaVista debuted in 1995, it was the search engine of geeks’ dreams. It indexed more pages than the competition, and it spat out good clean results faster. In those days, AltaVista’s parent corporation, Digital, didn’t cast covetous eyes on a “portal”-style future for its offspring; it didn’t even own the “altavista.com” domain name. Instead, AltaVista was a technology demo — a way for Digital to strut its super-fast processors’ stuff.
So at first the headlines last week about AltaVista — that it was going to sell search engine results to advertisers — sounded dire. Shouldn’t searches be neutral? Was AltaVista going on the take? Horrors!
As it turns out, the initial reports — which made it sound like AltaVista wasn’t going to come clean about the plan — were wrong. If you look at the company’s discussion of what it calls “relevant paid links,” you’ll see that the paid results will be set off by boxes and labeled “paid.” The example, a search for “weddings,” brings up a plug for the Wedding Channel at the head of the results list — before you get to the 900,190 unpaid results.
Over on Yahoo, if you search for “weddings,” you get a plug for the Wedding Channel, too — only it’s in the form of a banner ad. Search sites have been “selling keywords” in this fashion for ages now. On Lycos, a search on “weddings” gets you that Wedding Channel banner, too — along with a “First and Fast” listing with links (to sites like Honeymoons.com and Marthastewart.com) that feel like paid links but aren’t labeled as such.
What’s new about AltaVista’s move is that the ads are beginning to invade — or at least bump up against — the search results list. Even this isn’t entirely novel; over at Goto.com, selling search results is the whole idea — and the site will tell you exactly how much each advertiser paid for the placement. (I don’t find Goto very useful as a search tool, but it does turn the machinery of Internet marketing into a fascinating spectator sport: Every time you click here, for instance, the Wedding Channel coughs up 35 cents to Goto.com.)
That AltaVista should be trying to squeeze more bucks from its site right now will come as no surprise to anyone who’s been paying attention to the tech industry’s corporate battlefield. AltaVista’s parent, Digital, is now owned by Compaq — and last week Compaq reported a disappointing quarter and fired its CEO, amid complaints that the company lacked a good “Internet strategy.” AltaVista is Compaq’s highest-profile Net holding. The pressure is on.
What’s interesting about “relevant paid links” isn’t their greed; it’s their admission that people still aren’t getting what they want from search engines. Aren’t all the results of a search supposed to be “relevant”?
Of course, AltaVista’s bumper crop of 900,190 results on a search for “weddings” exposes the flaws of the whole search-engine model. Search engines are good at pointing the way to specific tidbits of information on the Web — particularly if you’re skilled at picking keywords and using Boolean connectors (“and,” “or,” “not”) and you know the specific quirks of the search engine you’re using. Search engines have never been very good at up-to-the-minute information or at helping you find, say, the best overall sites on a particular general topic, and human-built directories like Yahoo are only a little better.
So the “relevant paid link” to Wedding Channel may well be more useful to the hapless AltaVista searcher looking up “weddings” than, say, most of the first 10 unpaid results that turn up. Those seem to offer a lot of geographically specific information that may not be of much value — unless you happen to be in the Albany, San Diego, Hawaii, Pennsylvania or Aruba areas.
The companies buying AltaVista’s links are aiming at the search-engine users who haven’t yet figured this out, and who insist on using the search engines as tools to find their way to general information or top-level sites. If, for instance, you want to find the home page for the New York Times, don’t expect much help from AltaVista: Search on the phrases “New York Times,” “The New York Times” and “new york times” and you will get three entirely different sets of top 10 results — none of which include links to the New York Times’ own site (perhaps because it requires users to register, which blocks out the “spider” or automated program the search engine uses to index Web pages).
AltaVista does offer a link to the Times’ actual site via a service called Realnames that pops up at the top of the search list. And guess what? If you want to be listed by Realnames, you have to pay them.
In other words, AltaVista needs to sell search results and employ work-arounds like Realnames — because that’s the only way it can shortcut its own overgrown index and get relevant answers to less skilled users. Like all the search engines from its generation that have grown up to become “portals” — including Excite, Infoseek, Yahoo and Lycos — AltaVista today has tons of Web traffic and vast hordes of users. Too much of the time, though, it doesn’t have good answers.
For those, increasingly, you have to turn to a newer generation of search tools that use smarter schemes — and that (so far) aren’t selling off their results. My favorite new search site, Google (I wrote about it last December), ranks its results based on how many other sites link to each listing — and how highly ranked those sites are. Its complex algorithm generates the best search results I’ve seen; one additional advantage is that the site, still technically in beta testing, hasn’t yet ramped up commercially, so the pages are uncluttered with promotions.
Type “New York Times” into Google and it sends you right to the newspaper’s site — without any distractions and without that company having to pay to get there.
Even Google doesn’t do that well with the “weddings” query, though; it’s still a search engine indexing a vast number of pages, and it still doesn’t provide great results from searches on general topics.
With AskJeeves, another highly touted Web information service, you phrase your search in common English — like, “Where can I find information about weddings?” — and the site sends you to a series of related questions that it “knows” the answers to: in this case, “How should I provide music at my wedding?” or “Where can I set up a personal Web site for my wedding?” or “What are some suggestions for wedding music?” That might be helpful, but it’s also cumbersome and narrow. It doesn’t simply provide me with what I’m looking for — a list of the Web’s best wedding-information resources.
For that, I found my best results with DirectHit. DirectHit isn’t a search engine itself but a technology that’s licensed to other companies — you’ll find it in action on HotBot. With DirectHit, search results are ranked based on the choices other users have previously made; if lots of previous searchers for wedding information actually clicked through to a particular site when it turned up in the results, and spent time on that site, it gets ranked higher. With DirectHit on HotBot, nearly all of the top 10 search results for “weddings” point to sites that are deep, relevant and useful.
If AltaVista were able to provide those kinds of results, I doubt its “relevant paid links” program would be much of an issue. As it is, AltaVista and its cohorts in the first generation of search engines are stuck: They’ve got a mass of users that other Web sites would kill for — but they’re not delivering what they promise. That means sooner or later, users will drift away to more effective services. And then who will want to buy AltaVista’s links?
Salon co-founder Scott Rosenberg is director of MediaBugs.org. He is the author of "Say Everything" and Dreaming in Code and blogs at Wordyard.com. More Scott Rosenberg.
“Tubes”: What the Internet is made of
If you think your data lives in the cloud and flies through the air, you're wrong
Andrew Blum The title of Andrew Blum’s “Tubes: A Journey to the Center of the Internet” is a ricocheting joke. When Alaskan Sen. Ted Stevens described the Internet as a “series of tubes” back in 2006, he was roundly mocked for not understanding the online world despite being chairman of the Commerce, Science and Transportation Committee and therefore instrumental in overseeing it. Stevens may not have known what he was talking about, Blum (a correspondent for Wired magazine) acknowledges, but he wasn’t wrong, either. In writing this account of “the Internet’s physical infrastructure,” Blum found that “one thing [the Internet] most certainly is, nearly everywhere, is, in fact, a series of tubes.”
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Laura Miller is a senior writer for Salon. She is the author of "The Magician's Book: A Skeptic's Adventures in Narnia" and has a Web site, magiciansbook.com. More Laura Miller.
Google’s darkening agenda
The company's attitudes toward privacy have grown increasingly dismissive. Now some countries are taking notice
In this May 11, 2011 file photo, attendees chat at the Google IO Developers Conference in San Francisco. (Credit: AP Photo/Marcio Jose Sanchez, File) In 1999, Scott McNealy, the former head of Sun MicroSystems, reportedly declared, “You have zero privacy anyway….Get over it.” He unintentionally let the proverbial cat out of the bag of the digital age.
In 2009, McNealy’s assessment was confirmed by Google’s CEO, Eric Schmidt. In an interview with NBC’s Mario Bartiromo, he proclaimed, “If you have something that you don’t want anyone to know maybe you shouldn’t be doing it in the first place.” Schmidt’s words have become Google’s new mantra. Welcome to 21st-century corporate morality.
Who owns the cloud?
Google claims users retain intellectual property rights, but the terms of service tell a more complex story
(Credit: winul via Shutterstock) When you hear the phrase “property rights,” you probably think of farmers fighting environmental regulators and homeowners arguing with oil drillers. But in the Information Age, you should also be thinking about your computer – and asking, how much of you is really yours? It’s not a navel-gazing rumination from a college Intro to Existentialism class – it’s an increasingly pressing question in the brave new world of social networking and cloud computing.
Last week’s big technology announcement spotlighted the thorny issue. As the Los Angeles Times reported, Google’s announcement of its “Google Drive” came with the promise that users will “retain ownership of any intellectual property rights that you hold in that content.” But when you save files to Google’s new hard-drive folder in the cloud, the terms of service you are required to agree to gives Google “a worldwide license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display and distribute (your) content” as the company sees fit.
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David Sirota is a best-selling author of the new book "Back to Our Future: How the 1980s Explain the World We Live In Now." He hosts the morning show on AM760 in Colorado. E-mail him at ds@davidsirota.com, follow him on Twitter @davidsirota or visit his website at www.davidsirota.com. More David Sirota.
The birth of the Google Translate era
The rise of new technology is changing the way we think about language and the world. An expert explains how
For most of human history, the notion of a “Star Trek”-style universal translator seemed as farfetched as a warp drive or American universal healthcare. Not anymore: In recent years, Google Translate has made automated translation as easy as copy-and-pasting text into a browser; you can now auto-translate entire news articles at the click of a button, and a host of mind-blowing translation apps have hit the iPhone. Word Lens, for example, allows you to point your camera at a piece of text and see it translated in real time on your phone. (Check out the app trailer here).
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Thomas Rogers is Salon's Arts Editor. More Thomas Rogers.
Senators clearly don’t understand Google
At the company's antitrust hearing, CEO Eric Schmidt defends himself to a subcommittee that seems very confused
Google Executive Chairman Eric Schmidt is sworn in on Capitol Hill in Washington, Wednesday, Sept. 21, 2011, prior to testifying before the Senate Antitrust, Competition Policy and Consumer Rights subcommittee hearing to answer whether Google has used its dominance unfairly as it has grown from an Internet search engine expanding into broader services and markets. (AP Photo/J. Scott Applewhite)(Credit: J. Scott Applewhite) Google chairman Eric Schmidt had an easy time of it during his much anticipated congressional testimony before the Senate Judiciary Committee’s antitrust subcommittee yesterday afternoon, in large part because senators on both sides of the aisle clearly have little grasp of the nuances of how Google works. Schmidt is likely counting that as a victory. But ignorance is not a guaranteed long-term strategy for Google.
Continue Reading CloseNancy Scola is a New York City-based political writer whose work has appeared in the American Prospect, the Atlantic, Columbia Journalism Review, New York Magazine and Salon. On Twitter, she's @nancyscola. More Nancy Scola.
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