ABC

The skinny on damage control

A well-placed Web site stole the thunder of a "20/20" exposi.

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The skinny on damage control

A famous screen diva of Hollywood’s Golden Age once remarked, “I don’t want to see the director’s cut of anything.” The mot is often used to capture the division between the old studio system and the brave new auteur world. Imagine, though, if you had to see the raw footage of every news program on television — each unedited version of every “hard-hitting” interview on all the “60 Minutes” clones that clog the airwaves. Would it make for better, more responsible journalism, or simply deny each story its focus and its point of view, not to mention any entertainment value?

ABC’s “20/20″ aired a report Friday night on a company called Metabolife International Inc., manufacturers of the phenomenally successful weight-loss pill that bears its name. The show questioned the herbal supplement’s claim to safety and the past of the company’s founder and CEO, Michael Ellis.

But before the program had even begun, Ellis struck first. A Metabolife commercial ran seconds before the segment. The no-frills spot — white letters on a black background — was jarring in its simplicity, like those mature-content warnings ABC provides before “NYPD Blue” (for those who live in fear of seeing Dennis Franz’s ass). The ad both promoted the program and attempted to steal its thunder. “Watch the 20/20 report,” said the ad, “and then sign onto the Web site.

There the curious could find a video and transcript of the full interview “20/20″ reporter Arnold Diaz did with Ellis. Given the history of TV newsweeklies, Metabolife was expecting the worst: interview snippets taken out of context; glaring contradictions in research; footage of weeping, dissatisfied customers complaining of disastrous side effects. In a first-strike move that set ABC back on its heels, Metabolife and its damage-control publicist Michael Sitrick had put the interview online saying, Let the people decide. If the people cared to.

“Tonight we have a story that’s causing all kinds of talk,” Barbara Walters said in setting up the segment — talk amongst journalists, that is. (ABC News VP Shelby Coffey set the tone when he told the New York Times, “We don’t want other people attempting to get into and shift the journalism process.”)

What if every individual and organization interviewed by the numerous TV news magazines took the same tack? Would it influence the interviews or reports? Would it defang the programs’ supposedly ferocious investigative reporters? Or would it have no effect at all, as people became familiar with the tedious process reporters go through to obtain a good quote or two?

If Metabolife’s site is any indicator, it might bore viewers to death first. Though the company claims more than a million visitors to the site in the first 24 hours alone, it’s hard to imagine they stayed long. Due to the rather onerous language of the “user’s agreement” I accepted to log onto the site (“Unless and to the extent otherwise expressly permitted in writing by Metabolife International, Inc., and regardless of the nature of your private activity, you will not access or use, or permit others to access or use, this website for (1) print, video or audio publication, broadcast, retransmission or any new media use,” etc.), I can only paraphrase the full interview. You can watch it yourself in a variety of formats, or read the transcript (which features more footnotes than a David Foster Wallace story); you can even watch Metabolife’s own edited version, containing some of the same highlights as the “20/20″ show. (I’m waiting for the photo-novel.) Suffice it to say you can look at and judge the interview for yourself without any interference from media types like me. Which, as Metabolife publicist Sitrick will tell you, is the whole idea.

The 70-minute interview Diaz conducted with Metabolife’s Ellis was represented by a total of three minutes of footage on Friday night’s program — a not-unusual ratio for reports of this nature. The full-length encounter is contentious, yes (“This was more like a deposition,” Ellis told Newsweek), but also rambling and disorganized. If Diaz came in loaded for bear, he was packing the wrong buckshot.

The most damning bit of information — that Ellis had been arrested in 1990 for conspiring to manufacture methamphetamine — made it into the “20/20″ report, but so did at least some of his mea culpa. (Ellis pled guilty to a lesser charge and claims his involvement was due to his fealty to a friend — a friend who ended up on the board of Metabolife as well.)

This was the hottest stuff of the episode. Two doctors who worked on studies of Metabolife claim that their findings were misrepresented; another woman is suing the company, claiming Metabolife 356, as the product is known, gave her seizures and cost her the use of her legs. (The active ingredients in Metabolife are caffeine and ma huang, a Chinese herb that contains ephedrine. Ephedrine has some potentially dangerous side effects, according to many studies.)

That suit is still pending. It’s discounted by Metabolife, which points to its millions of satisfied customers (22 million bottles sold this year alone). Diaz interviewed some doctors who claimed that their studies were misrepresented by Metabolife. Another downplayed the product’s risks. (Though even he said, “Larger studies would be needed” to guarantee its safety.) So after a report that in some ways lived up to the worst of the company’s expectations — hospitalized victim, angry doctors and file footage of longhairs being busted for cooking speed in suburbia — the report ended with something of a whimper.

“See a doctor first, before you take it,” Diaz told Walters at the report’s conclusion — advice that could apply to everything from aspirin to acid. Maybe Metabolife’s decision to put the unedited interview online (which Diaz called an “extraordinary and unprecedented move”) had no effect on his final report. (He did not return my calls.) But it probably didn’t hurt — which brings us back to the question of advance publicity’s effect on the news.

Michael Sitrick, the publicist behind the decision to put the interview on the Web, is no stranger to advance jobs or spin control. His past clients have included Food Lion (the supermarket chain that ABC’s “Primetime Live” infiltrated in 1992 and filmed handling meat in a deceptive and disgusting manner) and “Frasier” star Kelsey Grammer (whose history of drug, drink and law problems has provided endless fodder for the tabloids).

His varied successes have made him the go-to man on career rehab questions; when celebrities (Marv Albert, O.J. Simpson) and even cities (Los Angeles) suffer in the appearances department, journalists call Sitrick and ask him what he would do. A former journalist himself (he was a stringer for some newspapers before
going over to what many in the Fourth Estate
consider the Dark Side), he savors his reputation as a spinmeister and even wrote a book touting his wisdom on the subject (“Spin: How to Turn the Power of the Press to Your Advantage,” written with partner Allan Mayer, a former Newsweek editor).

“Journalists are herd animals, and so it doesn’t take a lot to whip them up into a full-tilt stampede,” he wrote in his manifesto. “[A] contrarian reporter [one who follows something other than the conventional wisdom on a story] is the ‘lead steer.’ To be sure, not just anyone in the press corps can play the role. It’s got to be a journalist who enjoys the respect of his or her peers — or at least works for a news organization that does.

“That’s because the lead steer’s real audience is not so much the folks at home as it is his or her colleagues in the press room. The idea is not to change public attitudes in one fell swoop (that not really being possible) but to influence future coverage.”

Some reporters, naturally, are wary of talking to Sitrick about his clients for the same reason companies (often those going into Chapter 11) and celebrities flock to him: He has the ability to control the ball, and sometimes even change the rules. The genius of Food Lion’s 1997 suit against ABC, on which Sitrick played an advisory role, is that ABC became the perceived villain. The charges of mishandling food weren’t challenged; rather, the supermarket chain charged the network with fraud and trespass. Those reporters didn’t want jobs, they just wanted footage of employees doing nasty things with chicken parts. The fact that the jury (in Greensboro, N.C.) decided in favor of the company (awarding Food Lion $5.5 million in punitive damages) was a triumph of spin. And a chilling indicator of the public’s distrust of the media. (The decision was
ultimately reversed in a federal appeals court.)

As the TV newsweeklies have proliferated, with some programs appearing two and three times a week, the amount of sensationalistic reporting — hidden cameras, “gotcha” interviews — has also grown. Sitrick and Company (named Crisis Management Firm of the Year by Inside PR magazine in 1997) does not believe in screaming denunciations of accusations, or feigned incredulity. (Think of Nate Thurm, Martin Short’s parody of a “60 Minutes” victim, looking at the camera and asking the audience: “Is it me or is it him?” Not very convincing.) He and his staff (experienced journalists and lawyers among them) are the equivalent of Clinton’s pre-election “war room,” though more Stephanopolous than Carville. “Public relations is a business of subtleties,” Sitrick said in an interview. “Sometimes it’s tone of voice. Sometimes it’s the way you approach it. And it’s basically credibility — we’ll never lie to a reporter. And we won’t allow our clients to lie, because all we have is our credibility.”

Indeed, Metabolife’s Ellis comes off as painfully honest in the unedited “20/20″ interview. But Sitrick isn’t advocating pure, unadulterated access, either. He wants his clients to share control of the dialogue with the press, whether the press likes it or not. Kathie Lee Gifford (represented by PR titan Howard Rubinstein) is no stranger to controversy. She’s reportedly said she won’t sit for magazine interviews anymore, claiming
that reporters have distorted what she has said. She’ll only do live TV, according to her handlers, because she can control how she comes across. But for talk-show host and CEO alike, there is no easy way to dodge tough questions of a personal (marital problems?) or public (sweatshop questions?) nature without coming off looking like kind of a toad.

And Sitrick knows from toads. In 1996 he handled the El Torito restaurant chain in Southern California. One of its customers claimed he chomped into a taco and bit off the head of a frog. “El Torito was panicked when they called us up,” Sitrick recalled later. “I said, ‘What do you know about this guy?’ They did a database search and found that he had been convicted of credit-card fraud, and he had filed for personal bankruptcy. We had the frog tested at a university and they found there weren’t teeth marks in it, and the head was still part of it.

“The first thing we did is, we found out if it could possibly be true. We grilled the people at the company the way a reporter would if they had access. Then we looked at the guy’s background. Then we had the frog inspected by an expert. If the guy had really been good, he would have really put the frog in his mouth and bit down on it, but he didn’t do that. By disproving it, and showing why it couldn’t have happened — and then the media found his ex-girlfriend, who said he had always been planning to get a lot of money by planting a frog in a restaurant — the thing went away like that.”

Metabolife’s problems are a bit more serious than one dead frog. And it’s too soon to tell if putting the “20/20″ interview on the Web won the company any friends. A visit to the “20/20″ chat room found opinion running in its favor. (Though it’s hard to say who’s logging on; the “20/20″ interview was held in a high school auditorium packed with Metabolife employees who cheered as if at a pep rally.) But it’s the sort of move we should come to expect from publicity-savvy companies armed with the same tools of communication — and often bigger budgets — as the networks and news organizations.

And it is more than their right (or their client’s right) to defend themselves. The over-hyped, more-sizzle-than-steak nature of many TV “investigations” warrants more checks and balances. The reporter’s responsibility to be fair and accurate is offset by the sponsor’s need for eyeballs. (“Metabolife: Who Knows?” isn’t much of a teaser.) And the viewer has his own responsibility: to watch each report with a skeptical eye, bullshit detector at hand.

Though I’d still be careful biting into that taco.

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Sean Elder is a frequent contributor to Salon.

Krugman: America is heading for a “lost decade”

The economist repeats his grim forecast for a budget deal based on spending cuts

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Krugman: America is heading for a Paul Krugman

Speaking at a roundtable on ABC’s “This Week” on Sunday, New York Times columnist and economist, Paul Krugman repeated his long-held position, that we should not slash spending while the economy is depressed.

“The worst thing you can do in these circumstances is slash government spending, since that will depress the economy even further,” he wrote in the Times Sunday, with a sentiment echoed during his Sunday show appearance.

Before party leaders Sunday night announced a debt ceiling deal that is “all spending cuts,” as House Speaker John Boehner described it, Krugman offered a grim analysis. He predicted that unemployment would rise again to nine percent again and that America will experience economic consequences comparable to Japan’s “lost decade,” (when an economic program of frugality hindered recovery from an asset bubble collapse in the 1990s).

Krugman criticized the debt negotiations:

Basically the Republicans said we’ll blow up the world economy unless you give us exactly what we want, and the President said OK. That’s what happened. . . . We’re having a debate in Washington which is all about, “we’re going to make this economy worse, but are we going to make it worse on 90 percent of the Republican’s terms or 10o percent of the Republican’s terms?” And the answer is 100 percent.

Watch Krugman’s appearance below, including a brief spat with conservative columnist, George Will:

 

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Natasha Lennard covers the Occupy movement for Salon. A British-born, Brooklyn-based journalist, she has been covering Occupy Wall Street since before the first sleeping bag was unrolled in Zuccotti Park. One of the first journalists arrested at an Occupy action, she has managed to enrage Andrew Breitbart, Rush Limbaugh and Glenn Beck. You can follow her on Twitter (@natashalennard), and email her any Occupy updates/videos/ideas to natasha.lennard@gmail.com

DSK maid goes public

Nafissatou Diallo -- named for the first time in U.S. press -- says she wants the former IMF chief to go to jail

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DSK maid goes publicNafissatou Diallo speaks to ABC News' Robin Roberts

Although the French media disclosed Nafissatou Diallo’s name weeks ago, in the American press she has been known only as “Dominique Strauss-Kahn’s accuser” or the “DSK maid” — until now.

Guinean-born Diallo, who goes by “Nafi,” spoke out about her sexual assault charges against the former IMF chief, first in a lengthy Newsweek interview and then in an interview with ABC’s Robin Roberts, which aired Monday on “Good Morning America.”

“I want him to go to jail. I want him to know there are some places you cannot use your power, you cannot use your money,” Diallo told Newsweek. She repeated a similar sentiment to Roberts.

ABC’s Roberts called Diallo’s media blitz “an unusual and risky move.” But Diallo and her team are trying to regain control over the narrative after several weeks of stories in which her background and credibility have been questioned. “Because of him they call me a prostitute,” Diallo told ABC.

Prosecutors are currently undecided on whether to proceed with the charges against Strauss-Kahn, after raising doubts about Diallo’s credibility, largely based on issues unrelated to the alleged incident in Strauss-Kahn’s New York hotel suite. These include lies found on Diallo’s asylum application and findings that she had ties to petty criminals.

Diallo’s account of events, as she told them to both Newsweek and ABC News, cohere with hospital records detailing minor injuries on her body — including the fact that “doctors observed five hours afterward that there was ‘redness’ in the area of the vagina where she alleges Strauss-Kahn grabbed her.”

However, as Newsweek notes, “If there is one inconsistency for defense lawyers to dwell on in the hospital records, it is a passage that says her attacker got dressed and left the room, and ‘said nothing to her during the incident.’ In her interview with police and her account to Newsweek, Diallo recalled several statements Strauss-Kahn made during the alleged attack.”

Strauss-Kahn’s lawyers have described Diallo’s interviews as “an unseemly circus,” but Diallo says she felt she had “no choice” but to go public after staying silent for almost two months.

Watch the video below of Diallo speaking with ABC News’ Robin Roberts:

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Natasha Lennard covers the Occupy movement for Salon. A British-born, Brooklyn-based journalist, she has been covering Occupy Wall Street since before the first sleeping bag was unrolled in Zuccotti Park. One of the first journalists arrested at an Occupy action, she has managed to enrage Andrew Breitbart, Rush Limbaugh and Glenn Beck. You can follow her on Twitter (@natashalennard), and email her any Occupy updates/videos/ideas to natasha.lennard@gmail.com

2 out of 3 Americans may vote against their current member of Congress

A new poll shows the highest level of discontent with Washington in decades

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2 out of 3 Americans may vote against their current member of CongressRep. Jim Jordan, R-Ohio, the Republican Study Committee chairman, far left, leaves the Capitol with fellow House GOP members after passage of the conservative deficit reduction plan known as "Cut, Cap and Balance" that prevailed 234-190, in Washington, Tuesday, July 19, 2011. (AP Photo/J. Scott Applewhite)(Credit: AP)

A new Washington Post/ABC News poll finds that nearly two-thirds of registered voters say they plan to “look around” to vote for someone other than their current member of Congress in 2012. Just 32 percent say they’re content to vote for their incumbent.

This is the highest level of dissatisfaction with Washington ever seen in Post/ABC polling, which dates back to 1989, notes the Post’s Chris Cillizza. A striking 80 percent of all respondents said they were either dissatisfied or angry about the way Washington works.

This discontent — although spread almost evenly across party lines — is more likely to more negatively impact Republicans, says Cillizza, simply because they are the majority party in the House.

 

Natasha Lennard covers the Occupy movement for Salon. A British-born, Brooklyn-based journalist, she has been covering Occupy Wall Street since before the first sleeping bag was unrolled in Zuccotti Park. One of the first journalists arrested at an Occupy action, she has managed to enrage Andrew Breitbart, Rush Limbaugh and Glenn Beck. You can follow her on Twitter (@natashalennard), and email her any Occupy updates/videos/ideas to natasha.lennard@gmail.com

How the news covers Friday the 13th

Anchors try to put a friendly spin on the year's worst holiday -- and just end up embarrassing themselves

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How the news covers Friday the 13thFriday the 13th on the news.

Friday the 13th is the one time of the year that everyone gets together, renounces their religions, and starts believing entirely in the power of luck for a day. It’s true! Superstition trumps common sense on the 13th, and as someone who once got fired and evicted on one of these days, I’m more of a believer in its power than anyone. Still, I know how ridiculous it sounds to be scared of a day because of bad mojo. That’s why it’s always funny to watch news anchors try to cover Friday the 13th. Is it a holiday? Should they make fun of it? (Or is that just tempting the bad luck gods?)

We take a look at some of the more egregious examples of stations trying to make this non-story work below.

In 2009, Katie Couric did a short segment on Friggatriskaidekaphobia, a phobia of Friday the 13th, which raises the question: Why do we need a name for something everyone has?

Then this year, Jeff Glor repeated Katie’s segment almost verbatim.

Also in 2009 was the amazing CBS exposé on the Friday the 13th Insane Clown Posse show. One of the most unintentionally funny segments in news history.

Other network news anchors took a different tack, asking if this could mean a bad day for the markets. But first: walking under a ladder!

 ABC  affiliates take a nontraditional route and go out to find some fun stuff to do on this bad luck holiday, because why not?

I’m starting to think the worst part of today is making it through corny TV spots.

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Drew Grant is a staff writer for Salon. Follow her on Twitter at @videodrew.

Botox mommy goes on TV to defend giving child cosmetic surgery

It's never too early to start injecting needles into your daughter's face, says crazy woman

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Botox mommy goes on TV to defend giving child cosmetic surgeryKerry Campbell says it's safe to inject small daughter with Botox.

The whole spectacle of shows like “Toddlers and Tiaras” is unappealing to me, because it strikes right at that “Celebrity Rehab”/”Hoarders” voyeurism but adds a cherry topping of sad children to the mix. If I wanted to watch innocence lost in real time, I’d go down to a jail and ask to be locked up, because who wants to see that?!

So when the Sun first broke the story of 8-year-old Britney Campbell and the routine Botox injections foisted on her by her pageant mom, I tried not to pay attention. What this little girl needs is less public attention, not more. She also needs Child Protective Services, but somehow none of the media outlets that have jumped to interview Britney’s mom, Kerry (who administers the injections, as well as waxes her daughter’s upper thighs), have bothered to call the authorities.

Next stop on the Campbells’ tour of horrors would be”Good Morning America,” where Kerry today went on with Britney to discuss the controversy as well as defend her decision to put needles full of poison into her daughter’s face to “get rid of the lines.”

Man, calm down, everyone! What’s the big deal? This all seems totally safe and legitimate: The mom does it to herself (she’s a part-time aesthetician so it’s kosher) and she gets the Botox to inject into her child’s head through an unnamed source who is “behind the doctor scene.” It’s all on the up-and-up. If anything, Kerry Campbell’s only crime is being too good of a mother.

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Drew Grant is a staff writer for Salon. Follow her on Twitter at @videodrew.

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