2014's fast food atrocities
Burger King's black cheeseburger: Made with squid ink and bamboo charcoal, arguably a symbol of meat's destructive effect on the planet. Only available in Japan.
The American Customer Satisfaction Index (ACSI) came out today and Facebook, everyone’s favorite social media website, scored an abysmal 64 out of 100. How bad is that score? A 64 puts Facebook alongside airline, tax-filing and cable company websites in terms of customer satisfaction. Anyone with Comcast will tell you this is not good.
The numbers are surprising since Facebook is by far the most popular social network on the Internet, approaching the 500 million mark in total users. Everyone has one, from networking businessmen to parents wanting to stay connect to their kids. Oh yeah, and about 99 percent of all teenagers gladly waste their entire summer days udpating their status. Facebook users spend an average of seven hours a month perusing the site.
So, why the bad rating?
Larry Freed, president and CEO of ForeSee Results, which partnered with ACSI on the survey, says, “Privacy concerns, frequent changes to the Web site, and commercialization and advertising adversely affect the consumer experience.”
The ACSI was founded at the University of Michigan’s Ross School of Business, and is based on annual interviews with about 70,000 customers.
Domino's Specialty Chicken: It's like regular pizza, except instead of a crust, there's fried chicken. The company's marketing officer calls it "one of the most creative, innovative menu items we have ever had” -- brain power put to good use.
KFC'S ZINGER DOUBLE DOWN KING: A sandwich made by adding a burger patty to the infamous chicken-instead-of-buns creation can only be described using all caps. NO BUN ALL MEAT. Only available in South Korea.
Taco Bell's Waffle Taco: It took two years for Taco Bell to develop this waffle folded in the shape of a taco, the stand-out star of its new breakfast menu.
Krispy Kreme Triple Cheeseburger: Only attendees at the San Diego County Fair were given the opportunity to taste the official version of this donut-hamburger-heart attack combo. The rest of America has reasonable odds of not dropping dead tomorrow.
Taco Bell's Quesarito: A burrito wrapped in a quesadilla inside an enigma. Quarantined to one store in Oklahoma City.