Silicon Valley

Collusion in Silicon Valley: How high does it go?

Big tech companies agreed not to poach each others' employees; are key investors making anti-competitive deals too?

  • more
    • All Share Services

Collusion in Silicon Valley: How high does it go?Apple CEO Steve Jobs displays the new AppleTV at news conference in San Francisco, Wednesday, Sept. 1, 2010. (AP Photo/Paul Sakuma)(Credit: AP)

The announcement came on a Friday afternoon, traditionally the day and time people put out news designed not to be heard. Too bad about that Internet thing, because the word is spreading far and wide that many of Silicon Valley’s top companies colluded against their best employees in a scheme to keep them from moving to competitors, and then settled with the federal government in a case that may not be over by any means.

Earlier in the week, one of the valley’s top new-media players accused some of the most important tech investors of collusion, too, by meeting to discuss (among other things) how to “keep out new angel investors invading the market and driving up valuations.” Jaw-dropping if true.

Let’s look at them in reverse chronological order. First, the big companies’ little scheme:

The frendlies included Google, Apple, Intel, Adobe, Intuit and Pixar. Their deal was simple: No cold calling each others’ employees — they actually kept a list of people they wanted to protect — to offer jobs. And they did this in one of the most competitive employment landscapes on the planet, a place where the best employees are pure gold.

In a complaint filed as part of a deal with the companies — they agreed, basically, to behave better — the Justice Department laid out some fairly amazing details, including:

Beginning no later than 2006, Apple and Google executives agreed not to cold call each other’s employees. Apple placed Google on its internal “Do Not Call List,” which instructed employees not to directly solicit employees from the listed companies. Similarly, Google listed Apple among the companies that had special agreements with Google and were part of the “Do Not Cold Call” list;

Beginning no later than May 2005, senior Apple and Adobe executives agreed not to cold call each other’s employees. Apple placed Adobe on its internal “Do Not Call List” and similarly, Adobe included Apple in its internal list of “Companies that are off limits”;

Beginning no later than April 2007, Apple and Pixar executives agreed not to cold call each other’s employees. Apple placed Pixar on its internal “Do Not Call List” and senior executives at Pixar instructed human resources personnel to adhere to the agreement and maintain a paper trail;

Beginning no later than September 2007, Google and Intel executives agreed not to cold call each other’s employees. In its hiring policies and protocol manual, Google listed Intel among the companies that have special agreements with Google and are part of the “Do Not Cold Call” list. Similarly, Intel instructed its human resources staff about the existence of the agreement; and

In June 2007, Google and Intuit executives agreed that Google would not cold call any Intuit employee. In its hiring policies and protocol manual, Google also listed Intuit among the companies that have special agreements with Google and are part of the “Do Not Cold Call” list.

The companies, as you’d expect, used misdirection to explain why their actions were perfectly fine. Google was representative, saying it was all about doing a better job for customers because the companies were collaborating on better products:

In order to maintain a good working relationship with these companies, in 2005 we decided not to “cold call” employees at a few of our partner companies. Our policy only impacted cold calling, and we continued to recruit from these companies through LinkedIn, job fairs, employee referrals, or when candidates approached Google directly. In fact, we hired hundreds of employees from the companies involved during this time period….

While there’s no evidence that our policy hindered hiring or affected wages, we abandoned our “no cold calling” policy in late 2009 once the Justice Department raised concerns, and are happy to continue with this approach as part of this settlement.

The fact that the tech companies kept their deal a secret suggests otherwise, and not just because the practice at best skirted the law and, plenty of observers believe, outright broke it. Employees at companies like these get cold-called all the time. They are believed to be, and often are, among the cream of the crop in the entire industry. It defies logic to imagine that recruiting people inside these large enterprises wouldn’t have loved to grab a bunch folks from the competition.

Two of the companies had one CEO, Steve Jobs, head of Apple and Pixar; Disney bought the latter in 2006). Google and Apple (and several of the other companies) shared board members. This kind of incestuous behavior is common in Silicon Valley, but outright collusion goes beyond what I’d expect these folks to do.

Look, the people who were put on these lists, which I’d sure like to see, were already well compensated. That’s not the issue. They were stars. Like pro baseball players, who had to fight for decades for the American-capitalist right to take their skills to the people who’d treat them best, the best programmers and tech managers are incredibly valuable.

I’d anticipate some civil suits over this matter, partly because I wonder if there’s more to this story than we know right now. Was no cold-calling really the only rule in this scheme?

Meanwhile, the valley was trying to figure out to what extent TechCrunch’s Mike Arrington had nailed major (and mostly unnamed) angel investors who’d allegedly been trying to rig the startup market — assuming that was remotely possible, which I doubt — or at least tweak it to their liking. VentureBeat’s Dean Takihashi said Arrington’s charge seemed implausible, at first glance:

until super angel Dave McClure, who wrote a scathing and profanity-filled post in reply to Arrington, also made a first-class boo boo. McClure accidentally tweeted his thoughts about an email by super angel Ron Conway of SV Angels. McClure meant that to be a private, direct message as he quickly deleted it. But others who saw it retweeted it and now it lives forever on the web. McClure accused Conway of throwing “us under the bus.” Then Conway’s email surfaced. Conway raked the group of super angels over the coals for the attempted collusion and, though his own firm member David Lee was there at the meetings, distanced himself from them. The net effect of the revelations was that it certainly seemed like there was an attempt at collusion, even if it wasn’t precisely clear who was doing the colluding. That’s for the Justice Department to figure out. The feds might want to bust some of these brilliant folks for being so dense, though.

Takihashi went on to explain that price fixing is hard to do unless you control the market, and even the mega-angels, assuming they’re the people everyone assumes them to be, don’t have that much power. They do have enormous clout, however, and it’s mind-boggling that people with such high-caliber brains could act so stupidly as to even discuss something like this, much less try to pull it off. (Note: I’m a co-investor in several companies with people I would imagine were at the gathering, based on Arrington’s description of the attendees, but I don’t know if they were actually part of this get-together.)

The San Jose Mercury News’ Chris O’Brien, writing about the big companies’ employment collusion, called the activities “dumb” and a violation of “everything Silicon Valley represents.” Dumb, maybe, because eventually these guys were bound to get caught, but the valley culture has been warping for a long time now.

The culture says what’s acceptable is what you can get away with. That attitude peaked, I’d thought, in the 1990s. Apparently not.

A longtime participant in the tech and media worlds, Dan Gillmor is director of the Knight Center for Digital Media Entrepreneurship at Arizona State University's Walter Cronkite School of Journalism & Mass Communication. Follow Dan on Twitter: @dangillmor. More about Dan here.

The new Oracle: Bigger and badder than ever

The software giant has solidified its central role in the technology firmament. Is it becoming another Apple?

  • more
    • All Share Services

The new Oracle: Bigger and badder than everLarry Ellison.

Apart from being accused of fraud by the U.S. Justice Department, it’s been a pretty good year so far for Oracle Corp. Let’s see. Oracle finished its acquisition of Sun Microsystems. A sailing team co-sponsored by Oracle won the America’s Cup. Earnings are up. So when more than 40,000 people from around the planet showed up for the company’s annual OpenWorld conference in San Francisco, founder and CEO Larry Ellison wasn’t entirely out of bounds to preen a bit on the Moscone Center stage.

Ellison and his company cast an outsized shadow in Silicon Valley, but they’re much less known outside. The reason is what they’ve been selling for decades: products that are aimed at what they call “the enterprise” in tech and financial circles — enterprises like governments, universities and an assortment of big and smaller companies. The flagship for years was database software; a database is, essentially, a place where people store their digital data in various ways so they can easily retrieve and manipulate it later.

In recent years, however, Oracle has been on an acquisition binge. Among the more notable purchases were PeopleSoft, which sold the leading enterprise products for managing things like customer relations and personnel, and Sun, a pioneer in high-end server hardware and software. There’s a more than reasonable likelihood that the computers processing your payroll check use Oracle software, but it’s not nearly so likely that your IT department has standardized on Sun/Oracle hardware unless you are in a few specific industries where Sun had major market share.

The Sun purchase was a fascinating shift for Oracle, which had for the most part been a software company, creating products that ran on a variety of hardware from the leading computer and server makers including Sun, IBM, HP, Fujitsu and Intel-based manufacturers. All of a sudden, with Sun in the fold, Oracle had gone vertical — systems that include proprietary hardware and software — and it was now competing with the companies that were its partners. This is nothing new in Silicon Valley, where businesses compete and cooperate (“co-opetition,” as some call it), but it has changed Oracle’s focus in some ways that have to make the other hardware companies nervous. How sure can they be anymore of their partner’s devotion to the long-term success of their collaboration?

Oracle has adoped Sun’s goal of taking market share away from IBM and the other big-iron companies, and why not? No one seems to need less computing power, and many of the large enterprises of the planet like a soup-to-nuts approach. Oracle’s Sun-based offerings include the popular Exadata series of machines; on Monday, new co-president Mark Hurd, late of HP in a corporate sicko soap opera, announced new models with lots of advanced features. 

But Ellison spent much more of his time Sunday talking about what’s obviously going to be a big-deal product for Oracle: the Exalogic line of machines aimed at the latest industry trend: cloud computing. Grossly oversimplified, this is Internet-based computing where users share resources that can live anywhere, as opposed to on your desk or in your company’s server room. Meanwhile, Oracle is merging the various software products it’s developed and bought into a mega-offering it calls Fusion, which will run on a variety of computers but, as you’re beginning to guess, will probably run best on Oracle’s boxes.

The more I heard him emphasize his company’s new focus on merging hardware and software, however, the more I heard an echo of a company run by one of Ellison’s longtime best friends, Steve Jobs. This is precisely the approach Apple takes with its products, hardly any of which are aimed at the enterprise: a tight integration of the machines and the code. If Ellison wants to be the Apple of the enterprise, he’s set out an ambitious goal. This will remain interesting to watch.

Continue Reading Close

A longtime participant in the tech and media worlds, Dan Gillmor is director of the Knight Center for Digital Media Entrepreneurship at Arizona State University's Walter Cronkite School of Journalism & Mass Communication. Follow Dan on Twitter: @dangillmor. More about Dan here.

Mark Hurd joins Oracle: Lawyers, start your engines

The semi-disgraced former HP CEO, forced out at one Silicon Valley company, joins another -- and lawsuits ensue

  • more
    • All Share Services

Mark Hurd joins Oracle: Lawyers, start your enginesFILE - In this Oct. 24, 2006 file photo shows then, Hewlett Packard CEO Mark Hurd gestures during a keynote address at the Oracle Open World conference in San Francisco. Oracle Corp. has hired former Hewlett-Packard Co. CEO Mark Hurd to help lead the database software maker in a pivotal moment in Oracle's 33-year history as it tries to muscle in on more of HP's turf Monday, Sept. 6, 2010.(AP Photo/Paul Sakuma, file)(Credit: AP)

Some of the most interesting reading about professional sports these days is about the contests that take place off the field, in courtrooms where athletes, francise owners and regulatory bodies prove again and again that the most serious competition in big-time sports is in the legal arena. We may have to start applying that standard to technology, if the post-Labor Day news is any indication.

Consider this sequence: Last month, Hewlett Packard showed its CEO, Mark Hurd, the door after uncovering (according to the company) some ethically squirrely behavior. A couple of days later, Oracle CEO Larry Ellison called HP’s board a bunch of idiots, calling the firing “the worst personnel decision since the idiots on the Apple board fired Steve Jobs many years ago.” Yesterday, Oracle announced it had hired Hurd as co-president. Today, after Oracle’s stock price jumped, HP sued Hurd in an attempt to block the move.

 This could get ugly. Oh, wait, it already is.

Oracle’s move to bring in Hurd wasn’t surprising in light of Ellison’s effusive praise for his former counterpart at HP. Then again, Ellison has never exactly been a paragon of virtue himself; for example, I remember him defending his company’s hiring of a detective to dumpster-dive Microsoft’s third-party allies during the antitrust battles the software giant fought in the 1990s, when Oracle was a deep and abiding enemy.

The instant analyses of HP’s lawsuit today are already running fast and furious. The Wall Street Journal has unpacked the legal document in plain English, which makes me wonder just what HP believes it’s going to win here.

The bottom line is that HP apppears to believe that Hurd basically had no right, after being paid gazillions to leave and signing an employment agreement with at least some safeguards, to then walk into a competing firm down the street.

Oracle is much more of a competitor today than it was a year ago. Since then, among other moves, Oracle bought Sun Microsystems, which makes some of the same kinds of big hardware (servers and storage, in particular) that HP sells.

The whole thing adds a layer of bafflement to the already bizarre circumstances of Hurd’s departure from HP, which seem to have involved some kind of relationship with a woman who wasn’t his wife as well as some expense-account mischief. The company has been remarkably opaque about what happened, so it’s possible that Ellison was entirely correct to slam the board’s action. It’s also entirely possible that there’s serious dirt under these rocks. Maybe we’ll know someday.

It’s worth noting, in all this, that investors only care about ethics if they see some effect on share prices. So it speaks volumes that Oracle’s stock price jumped on Tuesday.

Continue Reading Close

A longtime participant in the tech and media worlds, Dan Gillmor is director of the Knight Center for Digital Media Entrepreneurship at Arizona State University's Walter Cronkite School of Journalism & Mass Communication. Follow Dan on Twitter: @dangillmor. More about Dan here.

Paul Allen sues the Web for being obvious

The co-founder of Microsoft declares war on Apple, Google, Facebook and eBay. Their crime? Making good websites

  • more
    • All Share Services

Paul Allen sues the Web for being obviousPaul Allen, Microsoft co-founder and the world's fourth richest man according to Forbes Magazine, speaks to the media after he announced plans to build a $20 million science fiction museum adjacent to his Experience Music Project, in Seattle, Washington, April 17, 2003. Allen, whose estimated 2002 worth was $25.2 billion, is a music and science fiction fan and temporarily named the upcoming project "The Science Fiction Experience." It is scheduled to open in summer 2004. REUTERS/Anthony P. Bolante APB/HB(Credit: © Reuters Photographer / Reuters)

As patent suits go, let’s give Paul Allen credit. The billionaire co-founder of Microsoft is nothing but ambitious. On Friday Allen filed a lawsuit alleging patent infringement against America Online, Apple, eBay, Facebook, Google, Netflix, Office Depot, OfficeMax, Staples, Yahoo and YouTube.

The suit claims that the companies have violated patents granted to Interval Research, a Silicon Valley research lab Allen founded at the height of the dot-com boom, poured $100 million into, and then closed up after failing to successfully commercialize any of its technology.

Interestingly, as the Wall Street Journal reports, “notably missing from the defendants’ list are Microsoft, in which Mr. Allen remains a major investor, and Amazon.com Inc., which is based in Mr. Allen’s hometown of Seattle. [A spokesman for Allen] “declined to comment on the selection of defendants.”

The absence is notable because a cursory look at the patents in question suggests that they are broad enough in scope that just about anybody with a state-of-the-art website could be construed as operating in violation of them. But the practices covered by the patents are also so obvious that there is little question that Microsoft and Amazon must also be engaging in them too. So are those companies paying license fees to Interval? And if so, why not disclose that?

Here are the four patents:

  • United States Patent No. 6,263,507 issued for an invention entitled “Browser for Use in Navigating a Body of Information, With Particular Application to Browsing Information Represented By Audiovisual Data.”
  • United States Patent No. 6,034,652 issued for an invention entitled “Attention Manager for Occupying the Peripheral Attention of a Person in the Vicinity of a Display Device.”
  • United States Patent No. 6,788,314 issued for an invention entitled “Attention Manager for Occupying the Peripheral Attention of a Person in the Vicinity of a Display Device.”
  • United States Patent No. 6,757,682 issued for an invention entitled “Alerting Users to Items of Current Interest.”

The first patent (507) is summarized in the complaint as having to do with “making and using websites, hardware, and software to categorize, compare, and display segments of a body of information …” The second (652) deals with “making, using, offering, providing, and encouraging customers to use products that display information in a way that occupies the peripheral attention of the user…”

But the last patent (682) is the most intriguing, so I pulled up the legal filing that included the actual patent.

Here’s the abstract describing the patent:

Disseminating to a participant an indication that an item accessible by the participant via a network is of current interest is disclosed. An indication that the item is of current interest is received in real time. The indication is informed that the time is of current interest.

You see, there’s just a whole lot of stuff out there on the Web, and it’s changing all the time, and it’s very confusing.

…[T]his proliferation of content, such as audio, image, and video content, presents certain challenges from the perspective of users seeking content of current interest. First the sheer volume of content available makes it difficult for users to find the content in which they are most interested in accessing at any given time. Apart from having to sort through the enormous volume of content available, much of the content of potentially greatest interest, at least to many users, is dynamic. At certain times, a file or other electronic resource may be of great interest while at other times, or perhaps even most of the time, it is not of great interest or not interesting at all.

So here’s a brilliant idea! Let’s come up with a dynamically generated alert system to solve this problem. We’ll patent it, but fail to incorporate it in a product, and then a few years down the line, when we suddenly notice that all the major Web-based businesses have somehow coincidentally also realized that this was a great idea, we’ll sue them. Easy money!

HTWW has long tended to take a dim view of companies that rely on intellectual property litigation as their primary form of revenue. But one has to imagine that Allen thinks he has a pretty good case, simply from the sheer scale of his attack. You don’t sue the entire aristocracy of the Web (aside from Microsoft and Amazon) lightly. Just choosing to sue Google and Apple alone demonstrates remarkable chutzpah.

Nonetheless, the entire spectacle is ridiculous and Paul Allen should be embarrassed. Allen has been spectacularly unsuccessful in many of his post-Microsoft endeavors, and I’m betting he will fail here too. Dynamic alerts? Attracting peripheral attention? Using a browser to make sense of information? These are ways of exploiting the Web that are beyond obvious, as proven simply by the fact that all the companies named in Allen’s lawsuit would be regarded as run by abject imbeciles if they did not incorporate such features.

Interval Research employed oodles of top computer scientists in its heyday, but if this was the best they could come up with in terms of potentially commercializable patents, no wonder Allen ended up shutting the lab down.

Continue Reading Close
Andrew Leonard

Andrew Leonard is a staff writer at Salon. On Twitter, @koxinga21.

Hewlett Packard keeps digging its hole

HP has a lot more questions to answer about CEO Mark Hurd's mysterious departure

  • more
    • All Share Services

Hewlett Packard keeps digging its holeMark Hurd

I have no idea whether the Wall Street Journal’s lurid story today about Mark Hurd’s forced departure from Hewlett Packard is believable. It’s impossible to judge because the paper relies so thoroughly on unnamed sources who are said to be, in the latest journo-lingo that purports to explain a grant of anonymity, “familiar with the situation.”

But what we do know is this: HP hasn’t come close to making sense about Hurd’s resignation, which was demanded by the board several weeks ago. There’s clearly a scandal, but what is it, exactly?

When a journalist as smart as the New York Times’ Joe Nocera is reduced to sheer speculation — he believes the board canned Hurd essentially because they and the employees had come to despise the guy — you know that the situation has spun wildly out of bounds.

I don’t buy Nocera’s take for one main reason. The board totally enabled Hurd to become one of the greedier and nastier CEOs of recent times. He is clearly a talented man, but his record at HP wasn’t entirely the triumph that his acolytes in the business press trumpted. His tenure featured mega-slashing of people, and mega-enriching of himself and his insider cronies.

I’m as lost as everyone else when it comes to understanding precisely what, if anything, transpired between Hurd and Jodie Fisher. She’s the actor who was, apparently, being paid $5,000 a pop to be a hostess at HP events.

I say “apparently” because, like everyone else except the insiders who do know, I’m not sure what happened. HP’s stonewalling on just about everything has been epic, and in particular the company hasn’t come close to clean about the precise nature of their relationship.

 One question that has a plain answer is this one: What happened to the HP of Bill Hewlett and Dave Packard, the men who built a company that held human beings — and their humanity and communities — as essential to the mission as anything the people created?

What happened was this: It was destroyed by market and political conditions that encouraged boards and CEOs to exemplify the worst of American capitalism.

HP’s board has dug itself a deep hole, and it keeps digging. I take some comfort in knowing that Marc Andreessen is becoming a more visible board member, because I have trouble believing he’s comfortable with what’s going on at HP. I have absolutely no inside knowledge, but I find myself hoping he’s leading a board uprising. Someone needs to do it. Quickly.

Continue Reading Close

A longtime participant in the tech and media worlds, Dan Gillmor is director of the Knight Center for Digital Media Entrepreneurship at Arizona State University's Walter Cronkite School of Journalism & Mass Communication. Follow Dan on Twitter: @dangillmor. More about Dan here.

Whitman and Fiorina: Silicon Valley’s shabby side

The top California Republican candidates are a reminder of the tech industry's less-admirable values

  • more
    • All Share Services

Whitman and Fiorina: Silicon Valley's shabby sideMeg Whitman and Carly Fiorina

Meg Whitman and Carly Fiorina, who won their primary races to become California’s Republican candidates for governor and U.S. senator, came to great public visibility — and wealth — in the technology world. They represent elements of a Silicon Valley culture that was most evident during the bubble years of the late 1990s.

The culture had evolved by then. Getting rich was always a motivation for people in the tech industry, but so was innovation and competition that could be fierce yet fair.

Whitman, at least, knew how to run a company. She was a strong leader at eBay, a company that innovated in many areas as it became by far the largest service of its kind.

Like some other big tech companies of the era, however, eBay also resorted to over-the-top tactics to stifle competition. In 2000, it persuaded a federal judge in California that Bidder’s Edge, a company that offered price comparisons across multiple auction sites, was “trespassing” on its servers — a ruling that threatened “the very foundations of the Web,” according to some of America’s top cyber-law experts. (An appeal was dropped in a settlement, and a California Supreme Court decision in a different case appeared to contradict the district judge’s ruling.)

But my chief recollection of Whitman was her participation in the culture of greed that overcame Silicon Valley. While she was CEO of eBay, her company sent lots of business to Goldman Sachs. Goldman put her on its board of directors, “paying her an estimated $475,000 for little more than a year of part-time service” and — in a practice known as “spinning” — it gave her “insider access to the initial public offerings of hot stocks worth millions,” according to California Watch’s recent round-up of the Whitman-Goldman ties. (Whitman has denied any connection between her eBay role and Goldman’s offering her IPO stocks at insider prices.)

Now, I agree with Whitman and her defenders who say it’s absurd to blame her for Wall Street’s hugely cynical, and in some cases probably illegal, manipulations during the housing bubble of the last decade; she was on Goldman’s board for only 15 months, after all, and that stint ended in 2002. It’s all the other stuff of that earlier era– especially the spinning — that speaks to her personal values.

One of her defenses has been that, well, the spinning didn’t bring her much money (about $1.8 million, which later went back to shareholders in a lawsuit settlement) in the context of the enormous personal wealth her eBay holdings had provided, as if it’s OK to do something unethical as long as the relative numbers are small. And in April, she told the AP that she wouldn’t do it again, but called the practice part of the “normal course of business” of the era.

That’s the point: Spinning was normal for all too many of Silicon Valley’s hotshots back then. It was also cynical and outrageous, part of the dismal value system of the time that went, roughly, “What’s acceptable is what you can get away with.”

Fiorina, for her part, was part of an ascendant valley culture of a different kind. She wasn’t as terrible a CEO of Hewlett-Packard as her critics maintained, but her pay certainly dwarfed her performance. The board had ample reason to force her out in 2005, and her platinum parachute of more than $20 million made more than a few admirers of the old HP gag even though it had become (and remains) a too-standard practice in corporate America.

For those who remembered the old HP, Fiorina’s tenure was marked most dismally by her  dismantling of something core to the valley. This was a vision and practice called the “HP Way” — a corporate culture created by the founders, William Hewlett and David Packard, who believed and acted as though employees and communities were as important as shareholders and executives. More than a few of the companies that rose in the valley in the wake of HP’s pathbreaking success held some or all of these notions as foundations, too.

Fiorina didn’t start the process of ending the HP Way, but she pretty much finished it. Even if she’d been a good CEO in other ways, that part of her tenure will remain her most lasting contribution — and not a positive one.

A longtime participant in the tech and media worlds, Dan Gillmor is director of the Knight Center for Digital Media Entrepreneurship at Arizona State University’s Walter Cronkite School of Journalism & Mass Communication. Follow Dan on Twitter. More about Dan here.

Continue Reading Close

A longtime participant in the tech and media worlds, Dan Gillmor is director of the Knight Center for Digital Media Entrepreneurship at Arizona State University's Walter Cronkite School of Journalism & Mass Communication. Follow Dan on Twitter: @dangillmor. More about Dan here.

Page 2 of 24 in Silicon Valley